The Besavana Phuket

We made a reservation for 3 persons: 1 adult and 2 children 15 and 9 year old, and in description, when I choose this hotel was not shown, that we will get a single bed for all us. I tried to beg them for at least a pillow and blanket so I could sleep on the floor, but they started threatening me with the police. We had to sleep in turns. But that's not all. The size of room smaller, them it shown in description 18m. I asked to order a taxi, and when the price was too big, I asked why, it turned out that they charge for calling a taxi, and not a small one at that. There is no safe in the room, and when they realized that we would probably leave bad reviews, they also robbed us - money disappeared from the room on the last day of our stay.