Corner Hostel

Run! The owner is agressive and acts in bad faith. We found bed bugs in the private twin room. When we told the owner we could not stay the second night because of that and requested at least a partial refund, he started becoming agressive both verbally and physically speaking, pushing me and trying to intimidate my friend and I. He went to the room asking us to show him a bed bug, just before violently flipping the room and beds upside down (literally) in a rageful moment as if he was trying to prevent us from finding a bed bug (which by the way we were absolutely not required to). We had a photo proof of a bed bug we found a few minutes earlier. This is crazy, this place is dangerous both from the sanitary perspective and from the agressive and bad faith behavior of its owner. We reported the behavior of Javier, the owner, to the police station and guess what : he was already known by the police services. Of course, we did not get any refund or commercial gesture from the host. Find another hotel for your safety, this place is a disaster.

My room was full of bedbugs I asked if they could change my room or give me a solution and they told me that they don't care about it. I have to find another place to stay and the didn't give my money back.

Avoid avoid avoid!!! ❌ I hadn’t looked at reviews in the days leading to staying here and I really paid the price. Was bitten lots by bed bugs. Hostel owner didn’t care one bit and didn’t take any responsibility for having them or for letting people stay there whilst they knowingly have a problem. Also called me f-ing crazy when I asked for money back/money for laundry.

Bettwanzen!! Vom Personal wird dagegen nicht wirklich etwas unternommen, man bekommt nur kurz ein Desinfektionsmittel, was man versprühen soll. Das hilft aber null, alle Zimmer sind befallen. Auch ansonsten herrscht eine eher unangenehme Atmosphäre. Eine ältere Dame, die das Hostel zu betreuen scheint, beobachtet die Gäste auf Schritt und Tritt und kommentiert alles, was man ihrer Meinung nach falsch macht.

The main problem is bedbugs. I stayed one night in this hostel as base to my W trek and a bedbug hitch hiked with me to my W trek hike. If you are allergic to bedbug bites, maybe this is not a good choice for you.

Unfortunately there is bed bugs. Blitz your bed with the alcohol spray they provide. They are trying to rectify this issue and doing their best to prevent by making people spray their bags but we found a dead bed bug in our bed. We were fresh off the plane from Canada so really doubt it was from us. Private room with private bathroom is cleanest but right next to living room so very loud. Shared shower isn’t very clean, doesn’t drain well.

Bed Bugs ‼️‼️‼️‼️‼️‼️‼️‼️‼️ They take care of the property - spraying alchol on beds but there are bed bugs. Also its annoying st night very easy to wake people up - small rooms. Staff is nice

We kregen een kamer waarvan de eigenaar met grote waarschijnlijkheid wist dat er bedwantsen waren omdat het op de dag van aankomst in de slaapzaal ernaast was vastgesteld en ze er elk jaar rond deze tijd problemen mee hebben. Er was nochtans in een ander gebouw ruimte voor ons. Na drie dagen zaten het gezicht en handen van een van ons onder de grote, jeukende beten en vonden we ook twee wantsen in ons bed. Toen konden we plots wel van kamer wisselen. Er wordt onvoldoende gepoetst, het beddengoed en vloerbedekking is niet geschikt voor het bestrijden van bedwantsen, bovendien kan de kamer zeer slecht verlucht worden en de verwarming draait op volle toeren, waardoor het broeierig is. De lakens van een enkelbed zijn de helft van het laken van een dubbel bed waardoor ze te kort zijn, de koelkast zit vol spullen van vorige gasten die al lang over tijd zijn.

Das Hostel ist nett, familiär und gut ausgestattet! Allerdings hatten wir Bettwanzen in unserem Zimmer. Nachdem wir das Hostel informiert haben, haben sie eine Reinigung durchgeführt, die allerdings nichts an der Situation geändert hat. Durch die Bettwanzen haben wir einen Ausschlag am ganzen Körper bekommen und mussten viele Stunden unserer Reise für die gesamte Reinigung aufwenden. Das Hostel hat jede Verantwortung abgestritten, keine Kosten übernommen und nichts kompensiert.

- There were bed bugs in this hostel! (This alone is worth 0 stars.) - The small single room, is a windowless attic, where upright standing is not possible. - Neighter could you stand upright in the shower or sit straight on the toilett. - The kitchen closing hours are redicoulus. - The camping equipment for rent was ill maintained. Sleeping bags were not washed after previous customer. The staff did not know anything about maintenance of equipment and did not care.

BED BUGS, rude staff, overcrowded rooms, and a dysfunctional kitchen. I left one day early after a girl in my room woke up covered in bug bites on her neck, arms, and face. Upon check-in, I noticed a large container of disinfectant spray and immediately worried there might be an issue. Unfortunately, that concern turned out to be valid — the bed bug problem clearly has not been properly addressed. I requested a refund, but the owner refused. An older woman who is present all day closely monitors everything in the kitchen, creating an uncomfortable atmosphere. While I was quietly cooking, she opened the refrigerator, pulled out my reusable shopping bag, held it up, and said, “No bags in the fridge! This bag could be dirty — I don’t know where it came from.” I pointed out that there were other bags in the fridge, and she responded, “Those are plastic bags.” If reusable bags are not allowed, that could have been communicated politely. The interaction was rude, unnecessary, and felt targeted. The kitchen itself is poorly designed. A large table takes up most of the space, making it difficult to move around. The cooking stove is located outside, while all cooking supplies are kept inside, forcing guests to constantly go in and out while preparing meals. The rooms are extremely overcrowded, with eight beds packed tightly together — the mattresses are literally touching. There is only one toilet and shower upstairs in an attic-like space with very low clearance; I am 5'3" and could barely stand comfortably. The toilet is directly above the sleeping area, so every sound carries into the rooms. The only other toilet is in the kitchen where it's practically used as a storage space. I would never stay here again or recommend this place even for a single night. The owner needs to seriously reevaluate space usage, hygiene standards, and staff behavior to create a safe, functional, and welcoming environment.

Careful bed bugs in room: Miraflores

We stayed for one night and we had an issue: our bed was full of bed bugs. Apparently the room had been closed for several weeks and they decided to offer it to us without cleaning it properly. The night was a nightmare. We ended up full of bites all over the face and we couldn’t sleep anything. This affected seriously our trip in the following days, as bedbugs infect your clothes and you bring them anywhere you go. We tried to contact the hostel management regarding this issue. We would have been happy if at least they apologized to us and gave us the money back. But nothing of this happened. They did not reply to us, even though we messaged them several times. It was a proper ghosting. I really find this irresponsible and disrespectful towards the customer. We contacted Booking and there was little they could do, they said. Therefore, we are going to sue the hostel trough the national customer care agency.

Lovely hostel, everything looked spotless. The common areas are spacious, and there’s a covered terrace with a gas stove and sink for cooking. Regarding the comments about bed bugs, I had no issues at all — I stayed several days, and from what I talked about with the owner, they had renovated everything, including the walls and beds, since it’s an old house. Overall, I really liked it and would definitely stay again. Highly recommended

Habia chinches

Bed bugs, just burn the sheets guys..

BED BUG INVESTIGATION! It's really bad as of April 2025. When me and my partner first arrived we meet 3 French girls who left because of it but they were in a different room and the staff came and did a fumigation of all rooms. So we believed it was dealt with. It's definitely not and we found bugs in our room as well. After looking at Google reviews it's been a constant problem for over a year. Don't stay here

BEDBUGS!!April 25 We were a couple of people discovering bedbugs in both dorms. We informed the staff, they started being rude and blaming me bc "I'm from France and I take the metro and then bring them here". The older woman told me to stop walking around in the hostel otherwise I'll spread them everywhere. Only the youngest one was professional and gave me another room for the night. In general the hostel is nice and good location but the staff is horrible, we left earlier and without refund.

Initially I would have said don’t stay in the single room with shared bathroom. It is worse than the pictures. I had to walk through a male dorm to get there, up dangerous stairs, couldn’t stand up I the room and no floor space. There is a little space in a small storage area filled with junk. Shower doesn’t drain. I would have said the people seem nice, just try a different room Then I got bed bugs. I Read recent reviews and appears to be a problem but I contacted them via what’s app they said they had another room a could move to and figured this was the easiest option. When I returned that evening the management were still not present and I was told I was moving to a different hostel. I did not want to move so asked for my money back. The English speaking lady rang me and asked me to consider the alternative property and to look it up. I said I would call back. The other property was a couple of blocks away and I didn’t want to be further from town, with a lack of staff presence and i didn’t want to be isolated plus I’d lost trust when they did not tell me Initially I’d be moving hostel ( they had rooms in the main building at the time I reported the problem) I asked the guy on reception if I could speak to the lady again as I’d like my money back and to leave. He spoke with her and informed me I could only have one night refunded instead of 2 as I’d not given 48 hour notice. I kept asking to speak to a manager again and he kept refusing and eventually told me that his instructions were to not call them back about this matter or let me speak to them again. This is the most appalling display of management and customer service. In situations I’ve come across bedbugs before it was dealt with instantly ( my room wasn’t touched all day) with politeness and staff were apologetic. It did not to be deal breaker for the hostel. I cut my (small) loses and left.

Bed bugs

Great place! The lady there is adorable and takes care of the general spaces. The place has a backyard which is nice and the rooms have their charm. They offer Coffee. Well located. Paying they keep your stuff if you are going to do a Trekk to Torres del Paine . Problem, there are bed bugs. They need to check on that.

Für ein Achtbettzimmer fand ich den Raum zu klein. Man musste aufpassen, dass man nicht über Dinge fällt, die andere Gäste auf dem Boden abgestellt haben. Zum Bad und den Schließfächern muss man eine Wendeltreppe hoch steigen, die aus meiner Sicht nicht ganz sicher ist. Dusche und Toilette sind in einem Raum. Neben dem Bad sind 8 Schließfächer. Es sind ja auch 8 Betten im Raum. Allerdings braucht das Personal wohl 1-2 Schließfächer, so dass nicht immer jeder Gast ein Schließfach bekommt. Das kann nicht sein und ist für mich ein no-go. Und leider muss ich die schlechten Bewertungen mit den Bettwanzen bestätigen. Ich wurde 4 Nächte regelrecht aufgefressen. Ich dachte, es ist einfach nur Pech, weil ein vorheriger Gast sie mitgebracht hat. Das Hostel kann ja nicht jeden Gast auf Bettwanzen überprüfen. Aber das Problem besteht offenbar seit langer Zeit, wie man an den schlechten Bewertungen sieht! Dann muss das Zimmer einige Zeit komplett geschlossen werden und so gründlich gereinigt werden, dass das Problem wirklich beseitigt ist.

When we arrived to the hostel there was a horrible smell of cats urine. I told that to the owner and he said that it was because of cats that apparently live under the hostel and that he couldn’t do anything about it because he was in London. He didn’t even apologise about it. Also, me and my friend woke up with a lot of bugs bites (their name is “chinches”). It’s pretty bad paying 120 US for 2 nights to have this kind of experience. I wrote to the owner about it and he didn’t reply.

There was bedbugs in the bed.

L'auberge a un super potentiel mais est toujours infesté de punaises de lit... On s'est tous les deux fait piquer, sans dormir dans le même lit. On espère qu'on n'en a pas emporté dans notre sac pour ne pas contaminer les auberges suivantes...

We had bedbugs in our room (the twin room in the upper part of the house). When we realized and told them they had the amazing idea of put silicon between the wooden holes of the bed and room to avoid the bedbugs to come. I could not sleep because of the smell of it. We had to lay down with clothes in the beds with the smell and open windows for 4 hours without sleep. And yes, the bedbegas came anyway that night, we found several in the beds during morning. The owner made a 50% discount for THAT night and that was all. Considering we could not use the room to sleep during whole night and that we were bitten all the other nights we stay anyway (first we though it was moskito or allergy or anything else until we found the first bedbug). I even got fever because of this, one day before to enter torres del paine park. It felt that the owner didn't really care about the bedbugs, they actually still had bookings there after us, they didn't close the room. I even took bedbugs to Santiago with me it was the most disgusting experience ever 👎 nice stuff and beautiful and cozy place but this situation cannot be accepted, they should close and fumigate

Bed bugs!! We booked the double room with twin beds & spent 3 hours sleeping in them before realising there were bed bugs :( luckily we didn't sleep well so didn't get too many bites but had to vacate the room & remove all our bags as soon as we discovered these at 3am & have obviously had to pay to wash all our clothes. We thoroughly checked all our clothes & bags so hoping we haven't carried these with us!! :( We didn't pay & the property told us they had got exterminators out once we left but we had spent the night awake reviewing "bed bugs" for this hostel on Booking.com & Google & it seems there have been many cases of this. I'm not sure whether they are just unlucky or whether they just have never properly sorted the problem. The kitchen facilities also aren't the greatest for the amount of people staying. One kitchen knife between everyone?

8 people compressed in a 20 square meter room, smelling like paint and way too hot with no windows to open. No space to put your luggage either. And then: bed bugs. According to google, these have been there for a long time already.

They had a massive bed bug problem during my stay. They should have closed the dorm rooms instead of offering refunds to guests.

Sauf que la première nuit nous nous sommes rendus compte qu'il y avait des bed bugs partout dans le dortoir situé à droite. Mon compagnon a été piqué 25 fois et des Australiens en face de nos lits également. Nous avons remonté le problème et avons été remboursé. En revanche ils ont refait les lits pour de prochains arrivants ! Pas correct du tout car le problème est a traiter, il y en avait vraiment beaucoup.

The bed bugs

Odeur étrange dans la chambre et chauffage de la salle de bain qui chauffe à pleine puissance et en continu sans possibilité de le régler. Après une nuit passée, nous avons trouvé une punaise de lit sur notre oreiller. Après inspection, nous en avons trouvé d’autres derrière le lit. Nous sommes donc partis immédiatement vers un autre hostel. J’ai été piquée à de nombreux endroits et avons dû nettoyer toutes nos affaires afin d’être certains de ne pas en avoir amené avec nous. Le personnel nous a indiqué que le problème était fréquent chez eux, et qu’ils ne parviennent pas à le résoudre malgré des traitements.

bedbugs

BEWARE! BED BUGS! I was about to come back to this hostel for 3 more nights after the National Park, but even after one night my body was covered with bedbug bites, so I canceled it and had to find another hostel late in the night after returning from the park. The lady from the reception said they are aware of the problem and clean the room everyday, I think they need an exterminator.

Severe problem with bed bugs. Me and my partner got bitten literally hundreds of times. You see them come out of the walls at night. We told staff, who were aware of the issue and said they fumigate daily, but it's not made any difference. I asked for my money back and they initially asked for my PayPal but then just stopped responding to me and have yet to refund any money.

Hay chinches en las camas, tenemos el cuerpo lleno de picaduras.

Aber... Es gab Bettwanzen und ich wurde komplett zerbissen. Ich war nur eine Nacht da, hatte aber sogar über zwei Wochen später noch Wunden von der Nacht.

Unfortunately, when noticing several red spots on my skin after the first night, I checked my bed in more detail and found bed bugs! When informing the responsible person about it, all she said was 'oh, they are back', then turned around and talked to a staff member. I understand that bed bugs can be an issue in hostels & hotels and that its difficult to get rid of them. Nevertheless, such a reaction in such a situation is disappointing from my point of view.

Unfortunately bed bugs. Staff was super kind and helpful, bed was comfy. Pillow wasn’t great. Unfortunately again - bed bugs. No bueno. :/ 3/6 of my group was bit.

Había chinches. Una experiencia horrible. Me desperté llena de picaduras. El personal nos dijo que sería un caso aislado y nos cambió de habitación para la segunda noche. Nuestra sorpresa fue enterarnos al día siguiente que otra de las habitaciones estaba también llena de chinches. Por suerte, lavamos toda nuestra ropa y no nos llevamos nada. Una experiencia para olvidar.

I loved my stay there. The beds are super comfy and warm especially when you come back from hiking for such a long time. In general i can recommend staying there. However there are a few downsides. CAUTION, even tho didn’t happen to me, i stayed in the bed left directly next to the reception. There seems to be a huge problem with bedbugs. I had several backpackers showing me really nasty pictures and telling me bad stories about. To the point where they had to take medication and still have scars of the bedbugs. Inform yourself if its going on and be cautious. the other problem was the bathroom and locker situation,especially if so many people are leaving for treks for Torres. It’s one bathroom for 8 people and it’s Rushhour in the morning. Same with the lockers

Very poor stay. I checked in to find that my room was being worked on (ceiling repair) and wasn’t ready for another 3 hours. When I finally got in the room, the bathroom was covered in dust. The next day, I was woken up to loud hammering and drilling all morning from upstairs. And finally…they have a bed bug problem and I got eaten by them. I told reception but they didn’t care. Awful stay.

Bed bugs, small shower

Decent hostel. Good location, about 11 min walk from the bus station and plenty of shops nearby. Cleaning lady cleans daily and makes the bed which was nice. However, there seems to be a bed bug problem here, I got bit in a million places while staying here.