Bon Ami Hostel

WARNING: we think we picked up bed bugs here. be cautious! bedbugs bedwantsen

I saw one or two bugs on my bed and a bunch of a tiny bugs on a table…I’m not entirely sure if it’s bed bugs or other but after seeing a review on hostelworld that they don’t properly change bedding after guests I’m not taking any chances and left for another hostel. They offered to switch rooms but would not refund me.

Sengen var virkelig hård, og fuld af bed bugs. Bruseren var dårlig, toilettet kunne ikke skylde ud og vandet kunne ikke ryge ud af vasken. Airconditionen havde vi en del problemer med. Lokationen var virkelig god og lige i midten af byen. Receptionisterne og de andre som arbejdede der var søde, men kunne intet engelsk, og kunne ikke rigtigt hjælpe os, da vi havde brug for det. Vi havde betalt for morgenmad, hvilket var fint på dag nr. 2, men på dag 1 havde vi booket en tur igennem hostellet, og de sagde at morgenmaden ville åbne kl.7, så vi sagtens ville kunne nå det inden vi blev hentet 07:15. Da klokken var 07:20 var der ikke kommet nogen kok, der var ingen til rådighed, og da kokkenså kom fik min veninde æg og jeg en pandekage, selvom de havde et menukort, kunne vi ikke selv vælge.

We got bed bugs. We are disappointed that this happens. But the staff were nice and the breakfast was good!

Good if you're only spending a night. I got a private room and there were tiny ants all over the floor. The bed wasn't the cleanest either but thankfully there weren't any bed bugs. The staff was very friendly and the location is great.

Bed bugs which we found at 12am on our first night, leaving us to find somewhere last minute to stay. Also stains on the mattress and a big cigarette burn in the sheet. Only refunded our 2nd night but did refund quickly without argument about the bed bugs - and receptionist didn’t seemed shocked by them either… Wouldn’t recommend unfortunately.

BEDBUGS! Simple as that. Staff were very good and offered us another room however we declined as we were put off. What was most worry was how unfazed they seemed about this, like it was an everyday occurrence.