The Black Sheep Backpackers

10 reportes · 6 reportes recientes · 366 reseñas de texto escaneadas

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1. hace 1 año
   • Most concerning, a male housekeeper twice entered the women’s bathroom while I was undressed or showering, without knocking or announcing himself.

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   I would not recommend this hostel, especially for female travelers. The check-in process was confusing, amenities were misleading (no hairdryer, limited laundry hours, no coin exchange, unclean common areas), and the staff were unhelpful and dismissive. Laundry was advertised, but guests aren’t told that the machines only operate between 5pm–11pm. When we returned from a late tour, we tried to do one quick load around 9pm. The machines only take coins, and the front desk doesn’t provide change — meaning we had to walk 10 minutes into town to find some. When we got back, we had to rush through the cycle, and the washers were older didn’t even include a spin option, so our clothes were soaking wet. At 10:15pm, we asked if we could wait a few minutes past 11pm for the dryer to finish, and were told no. The staff member named Denise, came in at 10:58pm, joked that we were “there until the last minute,” then awkwardly backtracked, saying she was “only joking.” When we asked if there was another laundromat nearby, she told us to “ask the morning receptionist.” We ended up outside in the cold trying to rinse the moisture by hand in the dark for about 40 minutes. Most concerning, a male housekeeper twice entered the women’s bathroom while I was undressed or showering, without knocking or announcing himself. When I reported it each time after it happened (within a 20 minute window) the staff, Nicole, she offered no apology, downplayed the situation, told my husband I didn’t offer the correct facts and changed their tone when I returned with him and only suggested we check out early and reimburse us for the night we already paid for. The lack of accountability and disregard for guest safety was unacceptable—the only positive thing about this hostel is its location.

2. hace 1 año
   • their bathroom cleaner came in unannounced not once but twice on my wife.

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   This hostel ruined the honeymoon my wife and I were on. We had a private room, but their bathroom cleaner came in unannounced not once but twice on my wife. The second time he stood watching until she asked if someone was there. The receptionist, Nicole, was unapologetic and told me “I didn’t have the facts correct” before offering to comp our stay for that night, that we’d already paid for which was rather insulting since we were the wronged party. I’d leave a longer review but I only get 500 w

3. hace 2 años
   • Someone came in to clean the bathroom while I was in the shower.

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   The hostel was fine to stay there for a night. The room felt more like an underground bunker, the bottom bunk head was so low I whacked my head a couple of times. You can’t sit up when you are in bed, you have to slide out. The showers don’t have doors only curtains or any place to put your stuff. They were all directly facing the toilet cubicles with not a lot of space in between. Someone came in to clean the bathroom while I was in the shower. For privacy reasons it was a bit uncomfortable.