Quality Suites Austin South Street Elmo District

Close to another hotel that had restaurants and close to COTA and DT. The bed had 2 bugs in it , the elevator was sketchy and the “free breakfast “ was just just two waffle machines and cereal. My hubby and daughter stayed there for COTA so unfortunately did not take pics and only complained to me instead letting the staff know about the bugs . They said overall the hotel was ok. But for over $300 a night there shouldn’t have been any bugs in the bed.

Woke up with bug bites all over one of my infants, beds were both dirty had to pick other peoples hair off the beds. Everything the management and employees are incredibly rude wouldn’t even LISTEN to my issues let alone refund for the night we didn’t stay.

there was bed bug on our mattress-- was very disappointed

The front desk staff were very friendly. The check in was friendly and when I notified them of bedbugs in my room, they were understanding. That being said, there were bedbugs in my room. Bedbugs! Lots of Bedbugs. I stayed on the first floor room 105 and did a check for bedbugs. Apparently didn't check hard enough however. On my 2nd night I saw a bedbug crawl up the wall in my bathroom. I immediately went to the staff who thankfully placed me in another room. However, the bedbug bites are now starting to show all over arms, back and neck. Just FYI, bedbug bites can take a few days to become noticeable on your body. If you are going to check into this hotel, because of necessity, I would highly recommend that you learn how to check for bedbugs thorougly and have the measures in place in case they do find their back home with you.