West Beach Hotel

I want to begin by saying the service was excellent. From check-in to check-out, the staff were professional, friendly, and always ready to help. The location was fantastic, and the breakfast, included in the package, was nice so I truly appreciated that. However, I do need to mention a few concerns. When I got to my room, I noticed a fan was provided, which was a nice touch, but the cleanliness was disappointing. I didn’t expect it to be spotless, but there were visible issues most concerning was the bed. When I moved the sheets, I saw small round red marks, and I really hope they weren’t bed bugs. I also noticed mould in the bathroom and a few stains on the walls I’ve attached photos and videos so others can see. Wi-Fi was a major letdown it was extremely slow, and I had to rely on my 4G for any browsing. That said, if you’re not too worried about cleanliness, I would still recommend the hotel the customer service and overall vibe were top-notch. I just hope the cleanliness can be improved in the future. Additionally, the linen company, County Linen, was delivering at 7:15 a.m. on Sunday, and the trolley noise was so loud it woke me up.

My bed was fantastically comfortable and my shared dorm was really good but I had a good number of bed bug bites the next day which made the stay in hindsight quite uncomfortable. I had hoped there might be some atmosphere in the hostel given the Saturday night but the hostel didn't seem to have anything arranged so it almost made the hostel staya bit redundant.