London · England
Beaconsfield
Signalements de punaises
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Témoignage d'un voyageur Booking.com
Nothing. Unclean. There were bed bugs. No reception to report this to. Tried to contact but no one answer your calls. No email address to contact. Didn’t get a refund after having to leave the property during the night after discovering the bed bugs
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Témoignage d'un voyageur Booking.com
The Beaconsfield hotel was a pleasure from start to finish. On arrival we received a free complimentary box of cornflakes from one of the most polite bed bugs I have ever met. When we were finally ready to depart the glorious establishment to go to our pop concert, we managed to knit ourselves jumpers out of all the spare hairs that previous guests had kindly left us, lucky because it was a tad chilly outside this weekend. Altogether the best place on the planet, I would encourage people to visit just to meet some of the lovely wildlife in the safari rooms. Absolutely nothing.
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Témoignage d'un voyageur Booking.com
Bed bugs im complaining
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Témoignage d'un voyageur Booking.com
Nothing! Bathroom tiny TV didn't work No kettle Bedbugs found in the bed. Staff didn't seem bothered. Didn't stay, checked out
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Témoignage d'un voyageur Booking.com
Das Bett war problematisch. Nicht ganz sauber und dazu Spuren von Bettwanzen.
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Témoignage d'un voyageur Booking.com
L'emplacement top J'ai l'habitude de séjourner dans cet hôtel, mais cette fois ci j'ai eu droit à beaucoup de punaises de lit sur le matelas Ils doivent désinfecter les chambres je pense ! Ma salle de bain était beaucoup plus petite que habituellement
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Témoignage d'un voyageur Booking.com
Good location. Close to underground & Finsbury Park. Basic rooms. Bed Bugs. Was bitten so much from staying here. The out of hours access is round the back & through fire escape which is a bit dodgy of you’re a woman staying alone.
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Témoignage d'un voyageur Booking.com
Ok location and price. It was filthy. Old toenail clippings and hair on the floor and in the shower. Toilet was cramped, door handle broken so couldn’t shut the bathroom door, room not as pictured - it was very run down and had strange stains on the sheets. We all woke up with strange bug bites on our legs. No extra room key and no staff after 10pm-ish.
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Témoignage d'un voyageur Booking.com
We had to leave the same day we checked in. There are bed bugs in the hotel. Still haven’t received refund or even a reply from customer service or the hotel itself about refund. Terrible facilities, terrible service. Rooms are dirty, showers are dirty, loud pub on the ground floor. You don’t wanna stay there.
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Témoignage d'un voyageur Booking.com
Localização. Receptividade. Atenção do atendente. Tinham muitos percevejos na cama e roupa de cama.
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Témoignage d'un voyageur Booking.com
Good location for what we needed. Room was tiny despite booking a 'large double, was dirty and dated.No hot water and shower was mouldy. Bed was extremely uncomfortable and we ended up with bites from bedbugs/ fleas and the place stank of cat pee. Only stayed because we arrived late and had evening events planned leaving us no time to find elsewhere....AVOID!!!
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Témoignage d'un voyageur Booking.com
Me and my partner stayed for one night in a double room as we were attending a concert at Alexandria Palace, the location was close enough with public transport. We checked in with Kulan who was very helpful and polite, and showed us how to get to our room during the day and also when the pub was closed. We were placed in room 11 which was very spacious as it was a family room and was just the two of us, but the down side to this was it was a little chilly in the night. A couple of the recent reviews mentioned bed bugs which we were a little nervous about but the mattress was spotless and very clean. When we arrived back to the hotel after the concert we noticed the double bed base was very wonky and not lining flush, and when I went to sit on it creaked horribly. We ended up sleeping on the two single beds as it was just for the one night so this wasn’t the end of the world.
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Témoignage d'un voyageur Booking.com
Nothing Avoid this establishment at all costs. The property is in an awful condition and deserves to be closed. Our experience was so horrendous, I hardly know where to begin. Upon arrival, our room was accessible only via a fire exit. The room was uncomfortably warm, with faulty electrical outlets, a malfunctioning bathroom door, visible mold in the shower, and mouse traps in the hallways. Our dismay grew that night when we discovered bed bugs. Attempts to contact the property failed since, being a pub, they closed at 11 pm. Shockingly, no emergency contact number was provided. Left with no option, we had to search for another hotel around midnight, forcing us to travel a significant distance. When we approached the property the next morning about a refund, they brushed us off, suggesting we deal with booking.com instead. No apology was given, and their demeanor was dismissive. They even thought it appropriate to switch to speaking in another language in front of us. Pursuing a refund was a month-long ordeal. When booking.com intervened, the owner denied the bed bug allegations, but thankfully, we had evidence to prove otherwise. In summary, I strongly advise against staying here