Socialtel Provenza Medellin

≈148 possiblement achetés · 1249 avis au top scannés

1. Suspicieusement court 40 mots 20% il y a 2 ans

   I come to check inn they don’t show me the room . They told no Ac. And I explained a lot of bad reviews therefore I want to look they never showed me the room. And I didn’t stayed there
2. Suspicieusement court 81 mots 63% il y a 2 ans

   My groceries got stolen on New Year’s Day. I asked for them to review the cameras and nothing was done. This also happened to a few other guests. I understand the manager is away but there has been zero follow up. If anything else more valuable got stolen would this be the same attitude? Also I understand the garden is under construction. It would have been nice to know the main social Attraction isn’t available before booking and paying full price.

   Canada MALE 25-30
3. Suspicieusement court 91 mots 20% il y a 2 ans

   The Ryan Air of hostels, except it’s not cheap. The worst hostel I have stayed at. Don’t be fooled by the exterior, the rooms feel like a prison, poor lighting, the bathrooms flood with water, and there are no fans. Noise all through the night from the nearby clubs. Hostel staff rude, and the girl at reception stole 10k off of myself and a friend for the towel deposit. Find another place to stay. You’d be better off sleeping in parque lleras. Their reviews are plagued with bots and fake accounts

   USA MALE 18-24
4. Suspicieusement court 265 mots 20% il y a 1 an

   Selina Medellin is VERY MISLEADING: false advertising.. I see a lot of good reviews.. thinking they may be fake? Or maybe it just wasn’t the place for me.. I traveled solo.. it is a cheaper option in Medellin for sure but you get what you pay for. Not too easy on the eyes. I stayed for 6 nights.. found myself uncomfortably hot every day in the room as there is no air conditioning.. not even a fan. Several days no hot water only cold for showers. No TV if you did want to watch something.. the bed was not to my liking.. and I can’t stop thinking about how hot I was in that room!.. no need to bring these things to immediate attention as once you booked no refund.. and these things weren’t something that could be fixed immediately.. so I had no choice but to deal with it for the 6 nights.. Roaches. Had to shake all my things out prior to leaving and also had to be extra caution to not leave my bags and things open.. Just not an ideal place to stay at all.. I felt disgusting staying here. Also website states you will receive free breakfast.. but I guess everyone does not get free breakfast.. I didn’t at least and was told my room did not come with free breakfast.. it’s around a lot of things to do though so that was okay.. staff was nice / kind. My only complaint is the room itself. I personally would not stay at Selina Medellin again if I were to visit.
5. Suspicieusement court 298 mots 20% il y a 4 mois

   Think most reviews are fake. Its not adding up to the stars if you check. Ive done most hostels in medellin, do yourself a favor and pick Los Patios or Viajeros instead, they're more serious and social hostels with better standard and value, Sociatel is a complete mess. Don't get drawn in by lower prices. The hotel knew ahead of time it was full but kept the booking confirmed in the app and didn't actually cancel it at all, instead asked me to cancel it by myself when I arrived?! By me contacting the booking service?! What is this? 😅🤣 0% accountability for their error when picking booking platform and organizing rooms. And dont overbooked the hotel when fully booked. On arrival my booking was confirmed and paid, but hotel was full and no refund was given, no help or contact was offered to handle the situation. Later bookings were accepted than mine, even if i booked before them - at least cancel in order? Putting me in a bad situation finding last minute hotels in a fully booked Medellín and spending a day of my vacation problem solving, packing and in uber. ------------------------ I stayed the days before in the hotel and the review of the actual rooms: Wifi and internet in rooms are not sufficient for work or video calls. Router extender in the hallway. Around 10-20 mbps sometimes but spotty. Very noisy on the Provença side of the building, loud music until late night. No people, Basically a large empty building. Charging 8000 for a small water at the reception and no nearby options. Laundry is self service but you have to buy detergent - come on? Its supposed to be a coliving co-working place? Why squeeze pennies of petty things. Just a bad vibe.
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