Porto · Portugal
Travel & Live Hostel
Signalements de punaises
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Témoignage d'un voyageur Hostelworld
This was my hostel from hell. I arrived and checked in. When I removed my linen from the cupboard there were bed bugs on it. I went back to reception and complained and they moved me to another dorm. This bed also had evidence of bed bugs I had no choice but to stay as every hostel was booked in Porto. I work up covered in bites and then spend the whole day washing everything I owned. Staff were helpful but clearly knew this was an issue. The offered me a private room but I declined and left.
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Témoignage d'un voyageur Hostelworld
Pro: Gut erreichbar Schönes Wohnzimmer Balkon Billig Contra: Feuchte betten Enge Dusche Enges Badezimmer Dreckige und enge Zimmer Viele Mücken und Vermutung auf Bettwanzen! Laute Fußgänger Straße Kein raucherbereich Wackelige Betten und keine Ablage an den Betten Sind früher gegangen weil die Nacht sehr anstrengend war
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Témoignage d'un voyageur Hostelworld
Although the staff was very friendly I would not recommend staying here as I found bed bugs within an hour of laying in my bed. Staff was very accommodating though and did not hesitate to give me a refund.
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Témoignage d'un voyageur Hostelworld
Good value but there were looots of stains on every single mattress in the green room. Wasn't bitten by bedbugs but the stains did look like blood drops/bedbug stains. Also very noisy at night. Otherwise the price point is very low and the bathrooms/kitchen are quite nice.
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Témoignage d'un voyageur Hostelworld
The staff and the location were perfect. I stayed there only for one night and during the night time I saw bed bugs and woke up with a LOOOT of BED BUG BITES. Other than that the storage space was very squeaky and I had an early flight, so the other guests might’ve bothered.
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Témoignage d'un voyageur Hostelworld
Good hostel in great location, staff was really friendly and overall atmosphere was good. Unfortunately I was bitten by BED BUGS on my last night. Really shame since the hostel seamed clean.
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Témoignage d'un voyageur Hostelworld
Everything was perfect. The location, staff, rooms... It was clean and i felt safe in my room. There were no bed bugs. And also they had lockers.💙💙 10/10
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Témoignage d'un voyageur Hostelworld
Really nice hostel, very clean and in a perfect location in the city center. However, we experienced several bed bug bites and asked them to carry out a professional treatment, but we received no response.
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Témoignage d'un voyageur Hostelworld
BED BUGS!! dirty!! staff was kind but that doesn’t make up for the lack of cleanliness! NO Ac, the only source of air flow comes from the window.
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Témoignage d'un voyageur Hostelworld
Das Hostel an sich ist voll okay. Die Mitarbeiter waren alle super freundlich und auch die Atmosphäre im Hostel war gut. Allerdings gab es in dem 8-Betten Gemischtsaal Bettwanzen...
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Témoignage d'un voyageur Hostelworld
Das Zimmer war sehr schön und geräumig in Top Lage. Die Rezeption ist nur von 12:00 bis 20:00 Uhr besetzt. Leider habe ich an dort viele Stiche oder Bisse bekommen, evtl. durch Bettwanzen o.ä. Die Atmosphäre war wenig sozial.
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Témoignage d'un voyageur Hostelworld
I stayed in October and I got bed bugs. I wanted to message the property before leaving a review about this but they did not get back to me. Just beware
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Témoignage d'un voyageur Hostelworld
Es gab Bettwanzen und ich wurde von meinem privat Zimmer in ein Dorm gepackt. 33€ für ein geteiltes, unbequemes Zimmer. Der Hotelmanager/ Mitarbeiter war Ultra unfreundlich und sehr streng. Das war eine reinste Bruchbude!
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Témoignage d'un voyageur Hostelworld
Das Hostel ist super zentral gelegen. Leider sind die Betten und Bettkästen nicht sauber- ich habe Bettwanzen gesehen- und niemanden der hier regelmäßig richtig sauber macht- würde hier nicht wieder herkommen- das es der Ärger mit Kleidung- Gepäck etc nicht wert.
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Témoignage d'un voyageur Booking.com
Myself and my friend got bedbugs. We informed the hostel and tried to get this sorted. The hostel once we saw a doctor and confirmed it was bed bed bites. The hotel apologised and asked for photos, however have since ignored us and have not offered any type of resolution. Bed bugs
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Témoignage d'un voyageur Hostelworld
The location of the hostel was great. Staff were nice, the facilities were fine and the room seemed ok. However, I have never been bitten so much in my life than the bed bugs I got from my bad. I'm eaching absolutely everwhere after spending 2 nights there. The beds must be incredibley infected by them, I've got bites all up my arms and legs and hands, extremely itchy and irritating.
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Témoignage d'un voyageur Hostelworld
Don’t get me wrong the staff here are lovely and it’s in a great location but it has bed bugs ! It’s been a few days since my stay here and I’m still suffering. I’ve disinfected my whole bag and got everything I own washed but I’m still coming up with bumps everywhere! Until the issue is sorted I couldn’t recommend staying here !
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Témoignage d'un voyageur Hostelworld
I had bed bugs in my bed.
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Témoignage d'un voyageur Hostelworld
The most terrible experience of all my life. We had bedbugs in our room, they completely overrun all my luggage and stuff. I had bites all over my body and It took me a lot of money and time to disinfect everything. Unbelievable.
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Témoignage d'un voyageur Hostelworld
AVOID AT ALL COSTS - BED BUGS IN ROOMS AND NO A/C
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Témoignage d'un voyageur Hostelworld
We went there and it seemed nice, after the first night they took off the top bunks mattresses and then after like the second night the person I was travelling noticed these bites which we thought were mosquito bites but they were itchier than usual and we didn’t see any during our trip. The person I was travelling with woke up one night and noticed there were bugs coming from under the mattress climbing thru the walls…. We immidieattely knew they were BED BUGS and we didn’t even receive a refund of our sta
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Témoignage d'un voyageur Hostelworld
Hostel was okay, although they had bed bugs, but the real problem was that whomever was suppose to send me my wallet (passports, cash and all) which I forgot in the locker ended up stealing it. I was given no tracking number, shown no receipt, and just given a run around when asking about it. All in all, okay hostel, terrible staff, lack of responsibility, bed bugs in the shared dorm.