Hanoi · Vietnam
Lake View Backpackers Hostel Rooftop Bar
Signalements de punaises
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Confirmé Google Maps
I checked in and as I was falling asleep noticed loads of bed bugs crawling up and down the wall, I went to get someone to show them. I was repeatedly told there were no bugs while looking at a wall covered in bed bugs. I was given a refund and part of the cost of laundry covered but was spoken to like I was the problem, even told I must have brought them with me, when I checked in 5 hours previously. No one else in the room was informed and they continued to check people in to the bug infested room. No one offered any apology or assistance to me while I had to check out and find new accommodation in the middle of the night as a solo female traveller.
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Confirmé Google Maps
Nice social hostel. Rooftop bar was fun and had events. The private room was basic but clean. Some other people has bed bugs.
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Confirmé Hostelworld
I speak on behalf of several girls. they have been canceled from hostelworld and can no longer write anything. Well I can. there were BEDBUGS! and they scam you if you book the ha giang loop through the hostel. communication is bad, hygiene is bad. I wanted to leave ASAP.
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Possible Hostelworld
We booked because of the good reviews but we’re disappointed. We tried to call in advance and they wouldn’t pick up the phone/just shouted “no” and then hung up. Whatsapped them, where they explained they were “understaffed and too busy” to answer their own phones. We stayed in a 6 bed mixed dorm. There were no windows or natural light. The top bunks were hard to access but the beds were big and comfortable enough with curtains for privacy. We all woke up with bug bites. There’s only 1 bathroom per f
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Confirmé Hostelworld
It's an okay hostel, but no more. Their rating is spiked I'm sure by the offer they make of a free drink for a 5 star review. There's nothing wrong with this place but it's not a 9 star accomodation or anything like it. Some staff were friendly, others unhelpful. It's a city hostel. Toilets were regularly unclean and I was bitten by bedbugs (it was my first stop on the trip, they couldn't have come from anywhere else). Lovely views over Hanoi and well located in the heart of the Old Quarter.
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Confirmé Hostelworld
TERRIBLE Manager lady was horrible. We booked the Ha Giang Loop through them and though the loop was good, the journey to and from was anything but what was promised, with us having to take three buses, walk 30 minutes, wait outside 90 and stand on one of the buses. Hostel lady then held our t-shirts hostage demanding money for towels left in our room which we used. They overbooked and so moved us to a room with BED BUGS and said we were lucky we had not been charged extra for their error
Avis natifs HostelPunk
Notes de terrain directes
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Analyse de l'ambiance
Le Lake View Backpackers Hostel Rooftop Bar est un centre du vieux quartier avec le lac, des cafés, de la nourriture de rue et des arrêts importants à Hanoi à proximité. Le petit déjeuner inclus est un véritable atout, avec une plus grande répartition que la norme de base de l'auberge. Le bar sur le toit est le principal lieu de rencontre. Quand il est ouvert et bien géré, il donne à l'endroit son énergie de fête, avec des boissons, de la musique, une terrasse et parfois une piscine. C'est la raison pour laquelle je préfère dormir dans un endroit plus calme. Les chambres peuvent être compactes, sombres et sans fenêtre, en particulier les dortoirs et certaines chambres privées. Les lits sont souvent confortables, mais le rangement, la ventilation, l'aménagement des salles de bains et l'isolation sonore peuvent être faibles. Ça marche mieux pour un court arrêt social à Hanoi que pour un séjour privé. La propreté est le gros compromis. Les salles de bains sont souvent mouillées par la douche et les toilettes, le papier toilette peut manquer et les sièges communs peuvent être tachés ou fumants. Le toit, le bar ou la piscine peuvent également être fermés, sales ou restreints sans prévenir, de sorte que la meilleure partie de l'auberge n'est pas toujours garantie.
Signaux à vérifier
- Les salles de bains et les espaces communs peuvent être sales, mouillés, malodorants ou mal entretenus.
- Certaines chambres sont petites, sombres, sans fenêtre, humides ou bruyantes.
- Le bar sur le toit, la piscine et les espaces sociaux peuvent fermer plus tôt ou ne pas être disponibles.
- Des frais supplémentaires peuvent être facturés pour les serviettes, les clés, les casiers, les paiements par carte, les visites ou les différences de réservation.
- Les ventes de tours et l'allocation de chambres peuvent être désordonnées, avec des surfacturations occasionnelles ou des changements de dernière minute.
- C'est mieux pour l'énergie de la fête que le sommeil tranquille ou le confort d'une chambre privée.