Catania · Italy
At Sveva Bed and Breakfast
Preuves de sécurité
5 signalements 4 signalements récents 190 avis textuels scannés
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The host walked into my room without knocking!
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Avis completCommunication with the host is poor. Was thinking of extending my stay and emailed him, but no response. The host walked into my room without knocking! There is not much hot water and the shower attachments are broken. The room locks do not work very well. My 'ensuite' room was a separate door from the common hallway, but the door could not be locked. Massive 'party' or commotion the last night from many young people causing excessive noise and damage. No means to alert the host.!
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the owner tried to come into my room while I was in there without knocking
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Avis completRoom itself was good. All the staff honestly gave me the creeps I felt uncomfortable . Nobody spoke English, the owner tried to come into my room while I was in there without knocking. No kettle or microwave in the kitchen just stove and a fridge with unclean cuttlery.
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We only got in, after 1h, because a guest opened the door - they told us to choose a random room, out of the open ones, because that’s what they did.
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Avis completDON’T STAY HERE. We arrived at midnight, as we had informed the owner, but no one opened the door even after ringing the doorbell and calling a billion times. We only got in, after 1h, because a guest opened the door - they told us to choose a random room, out of the open ones, because that’s what they did. The conditions were okay, but if it was for the owner, we wouldn’t have had a place to sleep last night. This morning, the owner tried to open our door at 7am telling us it’s check-in time. W
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