Angels’ Hostel

≈68 possiblement achetés · 168 avis au top scannés

1. Acheté confirmé 240 mots 20% il y a 6 mois
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   • Récompense liée à un avis refund. This lack of communication is highly unprofessional and extremely frustrating

   Severe bed bugs and no help or reimbursement from management after 2 months — absolutely not recommended Severe Bed Bug Infestation - Extremely Disappointing Stay We were 2 girls and we discovered a severe bed bug infestation in our room (Studio H) on 30 November 2025. The bugs were found in the beds and the curtains, and we have photo and video evidence. We stayed there for three nights, completely unaware of the situation. This is a serious hygiene and safety issue, and the room was unusable. We now have bites all over our bodies, suffer from intense itching, and must have all our clothes and belongings professionally cleaned. We immediately contacted the accommodation through email and Booking.com and in person, but as of 26 January 2026 , we have received no response, no assistance, and no refund. This lack of communication is highly unprofessional and extremely frustrating. We requested: - A full refund for the entire stay - Full reimbursement of all professional laundry and cleaning costs - Compensation for the stress, inconvenience, and time lost - A written statement on how this case will be handled Additionally, we were told on-site that this is not the first time this issue has occurred, which strongly suggests that the problem was never properly resolved and is recurring and continually present. At this point, I cannot recommend staying here until the infestation is fully eliminated and the management improves its responsiveness.
2. Suspicieusement court 61 mots 46% il y a 1 an
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   • Plainte sur l’authenticité des avis fishy with the rating, all the written reviews

   Feels like something's fishy with the rating, all the written reviews give it ~5 but it had a 9.4! Ridiculously packed 3 stories bunk beds, toilets are outside the hostel and with no toilet paper, wifi doesn't work at all, not a single window in the hostel, not very clean and just sad vibes all around...much better options in the city.

   USA MALE 25-30
3. Suspicieusement court 109 mots 20% il y a 9 mois
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   • Plainte sur l’authenticité des avis fake reviews

   Just don’t believe those fake reviews on trip.com. This hostel is really wet and moldy. You can smell mold from the air. My lungs got pain in room. Only very few public bath available, and dirty restroom OUTSIDE of the hostel. (NOT outside the room, it’s outside the hostel! Bed is dirty I got red rashes all over my body. Luckily local hospitals’ doctor said that’s not bedbugs but allergies. Roommate makes phone calls from 6am till midnight and cry for several days. Employees here can speak multiple languages and all of them are friendly, but that doesn’t change the fact that hotel itself is bad. Avoid this hostel!
4. Suspicieusement court 1 mot 100% il y a 7 mois

   西門駅から徒歩5分くらいで、ドミトリーですが部屋は広かったです、コンセント2個あります。共同冷蔵庫、無料ウォーターサーバーなどがあります。ゲストハウスに慣れている方でしたら、安価(3000円)ですし良いと思います。ありがとうございました。
5. Suspicieusement court 1 mot 100% il y a 10 mois

   環境位置皆佳
6. Suspicieusement court 1 mot 100% il y a 1 an

   便宜住宿的好地方，雖八人一間房，但有隱私性，飲食便利，洗衣烘衣也很方便。
7. Suspicieusement court 1 mot 100% il y a 1 an

   價錢一晚350元很便宜，人服務的很好，離台北西門町也蠻近的，只是要跟一群人睡，會有人打呼的問題，這也沒辦法🤣
8. Suspicieusement court 1 mot 100% il y a 1 an

   這是一個很棒的旅館，櫃檯服務非常好，有問必答，是很好的住房體驗。
9. Suspicieusement court 1 mot 100% il y a 1 an

   可以認識外國朋友的地方！
10. Suspicieusement court 1 mot 100% il y a 1 an

    服務良好的青旅分店
11. Suspicieusement court 1 mot 100% il y a 2 ans

    Cp值很高，平日很划算，櫃檯很客氣，床墊很舒服。
12. Suspicieusement court 1 mot 100% il y a 2 ans

    地點離捷運很近，步行就可到，青旅環境大致非常雅致，床舖也很乾淨舒服，房間有置物櫃跟保險箱，重要物品可以不用太擔心，設備大致齊全，私人消耗品部分到櫃台加購就行了！下次還會再去的地方！
13. Suspicieusement court 1 mot 100% il y a 2 ans

    房間好有好睡覺給五殼星
14. Suspicieusement court 1 mot 100% il y a 2 ans

    工作人員很親切，也很願意幫客人解決問題！推薦！
15. Suspicieusement court 1 mot 100% il y a 2 ans

    服務態度很好，很乾淨，有問題詢問都會很有耐性的回答，不管是男店員女店員都是充滿笑容，工作認真，去年就來住過很推，價錢來說很剛好，讚讚
16. Suspicieusement court 1 mot 100% il y a 2 ans

    整個空間寬敞，設計時髦，價格實惠，會再二訪的青旅～
17. Suspicieusement court 1 mot 100% il y a 2 ans

    上週六入住，櫃檯小姐親切及詳細的介紹令人印象深刻，公共空間可以吃東西看電視，大樓下樓後方出口就有小市場可以逛，以這種價格來說很超值
18. Suspicieusement court 1 mot 100% il y a 3 ans

    方便、舒適

    Taiwan China MALE 18-24
19. Suspicieusement court 1 mot 100% il y a 3 ans

    還不錯，很有背包客的感覺
20. Suspicieusement court 1 mot 100% il y a 3 ans

    位于衡陽路生活機能佳，離西門捷運站很近，門口有公車站牌去各個夜市都很方便。只是公廁是大樓公用的，進廁所必須帶房卡比較麻煩。
21. Suspicieusement court 1 mot 100% il y a 3 ans

    櫃檯服務佳態度好👍🏻👍🏻👍🏻，公共環境早晚都有清潔👍🏻👍🏻👍🏻，衛浴設備有提供沐浴露洗髮精👍🏻👍🏻👍🏻有問題服務人員都能即時處理👍🏻👍🏻👍🏻
22. Suspicieusement court 1 mot 100% il y a 4 ans

    床美價廉
23. Suspicieusement court 1 mot 100% il y a 4 ans

    出入口管制未嚴格落實，經評論後服務人員於退房時立即做詳細的確認真是太棒了
24. Suspicieusement court 1 mot 100% il y a 4 ans

    在這裡長住一段時間，很喜歡這裡，有家的感覺～櫃台人員服務都很好～很值得在這裡住！
25. Suspicieusement court 1 mot 100% il y a 4 ans

    我是從南部來的客人，常常來台北出差，住這間青旅。早班櫃台人員年輕男生服務態度很好，待人親切與熱心。