Riga · Latvia
Cinnamon Sally Backpackers Hostel
Signalements de punaises
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Témoignage d'un voyageur Booking.com
Le personnel a été très réactif et très efficace pour trouver des solutions à mes désagréments. La 1ere nuit, au moment de me coucher il y avait quelqu’un dans mon lit! J’ai du changer de chambre . Mais dans mon nouveau lit J’ai attrapé des piqûres de punaises de lit! Et j’ai du encore changer de chambre!
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Témoignage d'un voyageur Google Maps
Bed bugs, broken lockers, broken toilets, broken beds, broken shower drainage. No activities.
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Témoignage d'un voyageur Booking.com
the staff were nice as was the breakfast there were bedbugs in my bed :( halfway through the night I switched beds to the one unoccupied bed in the room and it also had bedbugs :(
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Témoignage d'un voyageur Hostelworld
I got bit up by beg bugs all over my face and hand while I slept. I told the staff member and she told me bed bugs don't bite your face. This is a lie as they do tend to bite the face. My face is very itch, painful, swollen, and red. You can feel and see where the bugs bite me. She did not offer anything to help. She demanded my full payment. Stay here if you want to be miserable for the rest of your trip.
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Témoignage d'un voyageur Booking.com
Bedbugs. Chinches. Lo siento, pero devolverme el dinero de la primera noche (que dejé en la nueva habitación cuando me fuí) y un cambio de habitación, no son suficientes; cuando les expliqué que me habían "comido" los chinches sentada en una butaca de la zona tranquila, me dijeron que no habían visto nada en mi cama, a pesar de haber matado uno contra la pared. Ahí seguirán, campando a sus anchas.
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Témoignage d'un voyageur Booking.com
Nice employees The showers are clogged and the bed had bed bugs
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Témoignage d'un voyageur Booking.com
Staff (friendly), location (even 15 min away from old town) and breakfast (at some point you are getting bored of waffles, boiled eggs and oatmeal) Cleaning of showers, toilets and rooms. I was always afraid of getting fungus and biting from bed bugs. Rooms are not clean, smells awful. Plates, forks, spoons, glasses are dirty. Showers are small and very dirty. There's hair and bristles everywhere, the water doesn't go away. Cleaning is a big issue.
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Témoignage d'un voyageur Booking.com
I was bitten by bed bugs at night. I even managed to take a picture of one. I had about ten bites. I spoke with my roommate, and he was bitten too. I had to urgently leave and look for accommodation during the night. Thank you for refunding my money.
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Témoignage d'un voyageur Booking.com
Desayuno / Breakfast was good ... and the Spanish guy at reception gave me tips on things to see and do. :) Lots of bed bugs 🐛 ...and my skin is swollen everywhere 😫 ..and the water in the showers does not drain, so I had to stand in dirty water from the person before me. Gross 🤢
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Témoignage d'un voyageur Booking.com
Great staff that took the time to give recommendations for the city. Nice atmosphere and great location. A little bit hard to find, almost thought it was McDonalds. And a guy in my room found bed bugs…
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Témoignage d'un voyageur Google Maps
While the location of Cinnamon Sally, Latvia, was incredibly convenient, my stay was marred by significant issues. The noise levels from the street were unbearable and, to make matters worse, I encountered a severe bedbug problem. Needless to say, I was not pleased with my experience.
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Témoignage d'un voyageur Google Maps
Amazing hostel unfortunately had a bed bug problem in at least two of the rooms
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Témoignage d'un voyageur Booking.com
Great vibe, the staff is super helpful with everything, super convenient location, great activities. I would definitely give a 10 if not for the bedbugs which really bothered me during the stay, and some other guests experienced the same
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Témoignage d'un voyageur Booking.com
I've immediately fallen in love with the place and would give it 10/10. The stuff was amazing, beds very comfortable and the breakfast really good. However, there were bed bugs and since I had a severe allergic reaction it ruined the rest of my vacation...
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Témoignage d'un voyageur Booking.com
Near the Center of Riga, Bar hopping activities every night, friendly Service. There were bed bugs everywhere, not only in the beds but also in the Sofas. I stayed twice there. Beginning and end of November. I had bites both times and had to clean very well clothes and stuff after staying there. The first time staying there I was not Sure about the bed bugs, thats why I booked again the same Hostel. However the second time I could confirm it.
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Témoignage d'un voyageur Hostelworld
BED BUGS! Stayed for 3 nights, and a friend has come back full of bites which have been diagnosed by a doctor as bed bugs - DISGUSTING. Location is good, but facilities are pretty poor - showers are awful with dirty shower curtains and sodden bath mats. Staff were okay, but some of the “leaders” very hostile and clicky with certain guests which isn’t what you expect from a hostel. There are plenty of other hostels in Riga, so AVOID this one.
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Témoignage d'un voyageur Hostelworld
Need to be honest bc I’d want to know as I read reviews.. November stay included an unexpected bedbug encounter in two diff rooms, but staff swiftly addressed it, inspecting thoroughly and even doing my laundry for free. Also got a refund for my stay given the situation. Positives: great location, delicious breakfast, a clean hostel, friendly staff who clearly care about their guests. It’s an excellent hostel, I just got unlucky with some rogue bugs it seems.
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Témoignage d'un voyageur Google Maps
A chill place. Unfortunately, on my third night here, I got bit by bed bugs here, all over my body including my face, neck, hands, arms, legs, feet. I spoke to the owner Julius about receiving a refund and he got angered by the idea of me even asking for one and told me to leave. They did wash my clothing for free including my backpack but that was only after I asked for it- it was a very slow service, I gave it to them in the morning and I didn’t receive it till the next day so one night I went without pajamas. The volunteers I met here were very friendly.
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Témoignage d'un voyageur Hostelworld
I got bed bugs from this hostel.
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Témoignage d'un voyageur Google Maps
Awful, don't go there. I got bedbugs, and they not even do nothing. I paid by myself all the medicines I needed, they didn't refund my money back of that night and when I found a room un the city I already paid that night I asked for my money And they didn't let me that favour. Hours later of changing me the bed because of the bedbugs i saw that they give someone that sale bed to another guy without doing an exhaust cleaning. Very bad experience.
Analyse de l'ambiance
Cinnamon Sally Backpackers Hostel est une auberge centrale de Riga avec un vrai pouls social : pub crawls, activités en ville, danse lettone le mercredi, musique, et des espaces communs qui rendent les rencontres faciles sans forcer le chaos total. L'énergie du staff compte beaucoup ici, avec des arrivées chaleureuses, des conseils locaux et un rythme très maison autour de la cuisine et du coin petit-déjeuner. Le gros point fort, c'est le petit-déjeuner. Attends-toi à un buffet gratuit généreux avec café et thé, des fruits disponibles dans la journée, et parfois des gaufres fraîches, croissants, pain, œufs, fromage, confitures, concombre, tomate et Nutella. Il y a aussi une salle calme ou un espace de travail, un côté plus social, des casiers dans les dortoirs, et une règle sans chaussures à l'intérieur qui donne plus l'impression d'une maison que d'un hub de transit. L'emplacement est excellent pour Riga : près de la vieille ville, de la gare centrale, des bus et des principaux sites. Le détail bizarre est pratique, pas poétique : l'entrée se trouve dans un McDonald's, l'auberge est au troisième étage, et une arrivée tardive peut devenir confuse si les codes d'accès ou les indications ont été ratés.
Signaux à vérifier
- Trouver l'entrée peut être vraiment déroutant, surtout la nuit ou par mauvais temps ; cherche la porte à l'intérieur du McDonald's et garde les codes d'accès sous la main.
- Pas de climatisation et une circulation d'air limitée peuvent rendre les chambres chaudes ou humides en été, tandis que les fenêtres ouvertes peuvent faire entrer les bruits et odeurs de la rue, de la cour, des ventilateurs ou du McDonald's.
- Les salles de bain et douches peuvent être le point faible : nombre limité, périodes chargées, problèmes d'évacuation et propreté inégale.
- L'intimité en dortoir reste basique dans certaines chambres, avec des rideaux de lit absents, une literie petite pour les grands gabarits et parfois un inconfort en couchette haute.
- Les signaux côté sécurité sont mitigés : les portes des dortoirs ne semblent pas toujours bien contrôlées, le rangement des chaussures est partagé, et d'anciens problèmes de vol ou d'objets égarés rendent les casiers vraiment utiles.
- Les anciennes plaintes liées aux nuisibles sont sérieuses, surtout les punaises de lit ; un incident de changement de lit en 2026 mentionnait aussi des piqûres.