Milan · Italy
Combo Milano
Signalements de punaises
-
Témoignage d'un voyageur Hostelworld
Das Hostel war sehr gut. Ich habe ein Frauenzimmer 4er-Bett im 1.OG gebucht. Dort war alles sauber, keine Bedbug oder ähnliches. Das Bad wurde täglich gereinigt. Leider habe ich nur ein Handtuch und eine Badematte für 5 Tage erhalten, vielleicht wäre eine Art Handtuch"station" gut, wo jeder sich Handtücher nach Bedarf holen kann. Die Räume sind relativ hellhörig zum Hof hin, sowie unter dem Raum schien eine große Lüftungsanlage zu sein. Nachbarn hörte man nicht.
-
Témoignage d'un voyageur Booking.com
Great location. Reports of bed bugs but i had no experience of this. Bed and room were nice. Shower facilities and toilets were good. Only a 5-10 minute walk from metro/tram. Close to plenty of bars and resteraunts. It didn't really feel like a hostel. Was very quiet with not a lot going on. There was no activities or events. There was some dj on the Thursday night but it was really poor. Was expecting more activities and events to possibly get the opportunity to meet some new people. Also having to pay to store my bag for a few hours after check out didn't sit well with me.
-
Témoignage d'un voyageur Hostelworld
Bedbugs in my bed! Got another room that was not clean and some black hairs on the sheets frome someone else. Not worth the money. The guy at the reception did not make any apology and act like this is normal.
-
Témoignage d'un voyageur Hostelworld
bed bugs when i was here and they attempted to have us sign an NDA in order to receive a refund that stated we would not leave a negative review… i did not sign it
-
Témoignage d'un voyageur Booking.com
The dormitory itself was proper in general and well-organized. I stayed in this dormitory and unfortunately got bitten by bed bugs during my stay. I immediately informed the reception, but sadly they did not take immediate action. I sincerely hope they addressed the issue after my departure to prevent it from affecting other guests. Apart from that, the dormitory itself was clean and well-organized, which makes the situation even more disappointing.
-
Témoignage d'un voyageur Booking.com
Great location, comfortable beds, clean and very close to the metro. Overall the facilities were awesome and for those reasons I would visit again. Although I know it is going around Europe and the hostel is doing its best to fight it, there were bed bugs in my dorm. You need to fumigate more often.
-
Témoignage d'un voyageur Booking.com
The breakfast was nice. Staff were friendly, and the accommodation was in a nice area and overall made the stay amazing. Bunk mates were also very friendly. Only complaint was I got bitten over 12 times by bedbugs throughout my stay, on my face and body at night which made sleeping difficult and uncomfortable
-
Témoignage d'un voyageur Booking.com
Pretty cool hostel, good bar/restaurant. Breakfast was great and really good vibes. Location I initially thought wasn't good, but turns out your right beside the navagli area which is unreal. Got bit pretty bad (bed bugs) which is a risk you take at hostels but I thought for the price it would be a low chance. Turns out not low enough
-
Témoignage d'un voyageur Booking.com
The communal area is amazing with breakfast. The location is very nice, even with weekends market right in front of the hotel. I love it I hope my case is just exceptional. I was bitten by bedbug even though everything seem clean visually.
-
Témoignage d'un voyageur Booking.com
Liked everything from the rooms to the concept. The location is perfect. By itself the hostel is very nice. Obvious bed bug problem… Itchy spots everywhere after the second night. Treated with cortisone and antihistamines. I had scrolled past a review mentioning them but ignored it. I guess the old wooden structures under the beds are good hiding spots. Would come again if I could really be sure the issue has been addressed.
-
Témoignage d'un voyageur Booking.com
- There are bed bugs. I have got bites even on my face. I decided to leave the place after the first night ( 2 nights reserved) and I asked for the refund. The receptionist asked me to write an e-mail and confirmed that the following days I will be reimbursed, thing that never happened. DO NOT go there!
-
Témoignage d'un voyageur Booking.com
Modern look Good vibe Pretty nice concept. There were so many bedbugs it was absolutely crazy.. I never seen anything like that before. and the lady at the register had nothing useful to say. The only thing she said was that I will not be able to get a refund.. So I end up not sleeping and had to do laundry for all of my clothes..
-
Témoignage d'un voyageur Booking.com
A localização não é no centro, mas é em uma região movimentada com vários restaurantes. Até a estação de metrô são 8 a 10 minutos. O hostel é bonito. As camas tinham percevejos. Avisamos a staff no primeiro dia, nada foi feito. No segundo dia pedimos para trocar de quarto, ela disse que não tinha camas disponíveis em outros quartos. Contudo, no booking o hostel ainda aparecia como opção para hospedagem naquele dia, então tinha disponibilidade. Ela nos deu um produto para matar percevejos como "solução" ou sugeriu que saíssemos do hostel e devolveriam a estadia do dia. Isso a noite, num lugar onde teríamos que caminhar até a estação de metrô e ainda encontrar uma hospedagem naquela hora. Como tinham o produto, isso mostra que é um problema do qual sabem. No dia seguinte solicitei novamente trocar de quarto, me colocaram em outro quarto, mas um quarto misto, sendo que paguei por um quarto feminino. Muito descaso, não indico.
-
Témoignage d'un voyageur Booking.com
Nice stuff and breakfast. Bed bugs
-
Témoignage d'un voyageur Booking.com
Nice stuff and good breakfast. Bed bugs.
-
Témoignage d'un voyageur Booking.com
Good breakfast. Nice staff. Bed bugs everywhere, even in the room they moved us in.
-
Témoignage d'un voyageur Booking.com
El personal es muy amable, el desayuno es muy bueno y variado y en general las instalaciones son buenas. Yo tuve problemas en mi alojamiento debido a una plaga de chinches en mi habitación, lo cual no me permitió descansar ni dormir.
-
Témoignage d'un voyageur Booking.com
Bedbugs! They have been cooperative about it, everything did look clean though, the receptionist was nice, but still... I left with severe swollen bedbugs bites.
-
Témoignage d'un voyageur Booking.com
nothing I had bed bugs in my bed ... came home after one night , im bitten all over my body, itching , worse place i have ever been
-
Témoignage d'un voyageur Booking.com
There were bed bugs in my bed. Since I saw some reviews talking about this problem when I got there (and since it wasn't refundable) I looked at the sheets and didn't see nothing besides the ordinary. But then I was in the bed and saw a bed bug having a walk on the wall. The guy at the reception was very nice and gave me a refund. But I think that this problem should be solved, if they can't solve the problem while the hostel is open maybe they should close it and deal with it. It isn't hygienic or healthy for someone who stays there and is subjected to this.
-
Témoignage d'un voyageur Booking.com
Bedbugs bedbugs and more bedbugs! The staff promptly checked me out, proposed refund and gave me coins to the washing machine, but checking reviews about this situation, we see the team frequently sharing the same copy paste answer and blaming bedbugs on anything but recognize their responsibility instead of doing something to stop the infestation. As someone super allergic to insects, my stay in Italy was cut in half and I’m now following medical treatment and we don’t even go for the psychological effects and fear of infesting my own house because of this. Honestly get better. There has been months of comments about bedbugs and it still keeps going
-
Témoignage d'un voyageur Booking.com
Posizione e colazione ottima! Buffet davvero ricco e di qualità. Molto soddisfatta. Purtroppo essendo allergica agli acari ho avuto un forte sfogo dopo aver lasciato la struttura dunque non sono riuscita a comunicarlo direttamente allo staff. Devo anche dire che non mi ero accorta di alcune recensioni molto negative rispetto alla presunta presenza di cimici da letto: inaccettabile! È davvero un peccato che una struttura potenzialmente ottima come qualità prezzo offra questo tipo di servizio. Consiglierei inoltre di formare in modo più professionale lo staff di check in, non tutti ovviamente: informazioni fumose sulle modalità di pagamento e dato per scontato la conoscenza degli spazi (cucina, spazi comuni) da parte dell'ospite.
-
Témoignage d'un voyageur Booking.com
Un peu excentré mais permet d'en voir de belles en se dirigeant vers le centre. Idéal pour un voyageur seul, très vivant, mais assez calme pour se reposer. Je suis rentré chez moi avec des morsures d'insectes, soupçon de punaises de lit. Et la personne de la réception à l'arrivée et au départ était antipathique. J'ai sûrement eu un peu de malchance cette fois-ci.
-
Témoignage d'un voyageur Hostelworld
I would have given 5 stars, but I came home with bedbug bites. I had to clean my entire house and wash or freeze everything. It wasn’t worth it. Additionally, the hostel was already aware of the problem and did not warn me!
-
Témoignage d'un voyageur Booking.com
Great location, very close to the city centre. The staff is nice and helpful and hostel in general looks very clean and modern. Unfortunately I was unlucky to find bedbugs in my bed. I know it's not entirely hostel's fault, because it was clean, but I was badly bitten by bugs and had scars for days. also had to desinfect all my stuff, so that's the thing that lowers my general experience.
-
Témoignage d'un voyageur Booking.com
L’emplacement, le style de l’auberge de jeunesse est vraiment sympa J’ai rencontré un problème pendant ce séjour, de nombreux boutons sont apparus sur mon visage, main et pied sûrement dû à des punaise de lit ou acariens
-
Témoignage d'un voyageur Booking.com
Infesté de punaises de lits.
-
Témoignage d'un voyageur Hostelworld
L’hôtel est infesté de punaises de lit, à fuir!!! Le personnel en est conscient car énormément de personnes s’en sont plaintes mais aucune mesure n’est prise. N’y allez pas…
-
Témoignage d'un voyageur Booking.com
Breakfast was good! I got bitten by some kind of insect during my stay, could be bed bugs though I didn’t see any signs.
-
Témoignage d'un voyageur Booking.com
The location is lovely and the area around is definitely safe as I walked there all the way from the central station. I didn't get to explore or enjoy much as I checked in late, went out to grab a bite and had to leave the property in the middle of the night due to the discovered bedbug infestation in my room as I was going to bed. The staff offered to give me a different room; however, they couldn't reassure me the other room would be bedbug free. I was given the refund for the room but I ended up paying the tourist tax twice and having to look for a new room 30minutes to midnight which was rather stressful.
-
Témoignage d'un voyageur Booking.com
Localização O Hostel está infestado de percevejos de cama. Eu tomei picadas em todo o meu corpo e inclusive no rosto . Conversei com outros dois hóspedes que tbm foram picados pelos insetos, um era de quarto diferente do meu . Embora a atendente tenha sido solicita e me trocado de quarto, é inadmissível um Hostel sabendo que está com a infestação não trabalhar com a troca proativa das camas diariamente e higienização profunda. Eles são reativos, se você reclamar tomam ação. Meu rosto tem maus de 20 picadas de percevejo !!!
-
Témoignage d'un voyageur Hostelworld
Mala experiencia, plaga de chinches presentes en todas las habitaciones. Personal poco amable respecto a esa preocupación, quien estaba a cargo en la noche nos cambió de habitación de mala manera. Mucho polvo en todos los espacios, dudosa higienización. Por esta plataforma me realizarán un reembolso, supuestamente.
-
Témoignage d'un voyageur Booking.com
Beautiful rooms and courtyard. BEDBUGS. Staff passive about bedbug problem.
-
Témoignage d'un voyageur Hostelworld
Είχα ακουσει πολλά σχόλια για bed bugs μα δεν αντιμετωπισα τετοιο πρόβλημα, ήταν όλα εντάξει και είχα μια καλή διαμονή
-
Témoignage d'un voyageur Booking.com
Bien placé dans le quartier Navigli. L’auberge possède une cuisine ainsi qu’une grande salle agréable avec des tables. Après une nuit passé, je me suis retrouvé couvert d’une cinquantaine de boutons de punaises de lit sur le corps. Avec de fortes démangeaisons pendant plusieurs jours. J’ai rendu les clés et le type à la réception à été très passif. C’est booking qui a ensuite pris les choses en main.
-
Témoignage d'un voyageur Booking.com
Staff was absolutely brilliant and really accommodating and understanding. Unfortunately, there were bed bugs in a room next to mine, so I left a day earlier to avoid catching them.
-
Témoignage d'un voyageur Booking.com
Las instalaciones están bien. Son modernas. Tienen un bar y un desayuno bastante bueno. Cogí chinches o pulgas en la cama del hostel. Amanecí con picaduras por todo el cuerpo.
-
Témoignage d'un voyageur Booking.com
Reception, location, facilities and breakfast were great! Bed bugs!!! I stayed one night and the next day when I came back home I discovered I was bitten by bed bugs :( I started to have allergic reaction and itchiness along my arm and neck where I found the bites. Only few references here mentioned this problem but there are lots of warnings on Google which I wish I read before.
-
Témoignage d'un voyageur Booking.com
Dès que me suis installée sur le lit du dessus, j’ai vu des punaises de lit se balader au plafond. J’ai tout de suite pris mes affaires et je suis partie. Heureusement, le réceptionniste a accepté de me rembourser et d’annuler gratuitement ma deuxième réservation pour la fin de mon séjour en Italie. Je ne comprends pas qu’on laisse des établissements avec des punaises de lit ouverts.
-
Témoignage d'un voyageur Booking.com
Ni siquiera pude alojarme, los reviews en Google son miedosos, dicen que están infestados de Chinches. Intentaron robarme pidiendo mis datos de tarjeta de crédito por segunda vez y nunca se pusieron en contacto conmigo para confirmar la reserva. Nada me gustó
-
Témoignage d'un voyageur Booking.com
El hotel es bonito, moderno y se ve bien de buenas a primeras. Las camas infestadas de chinches.me desperté por las picaduras y mi almohada estaba llena de chinches, no una ni dos, parecía un hormiguero de tantas que eran, me cambiaron de habitación. Y la misma historia. Ellos están muy enterados de la situación, no si que medidas tomaron pero no funcionan o no existieron
-
Témoignage d'un voyageur Booking.com
This hostel is infested with bedbugs. I was bitten by bedbugs! I was moved 3 times a night to different floors in different rooms and there were bedbugs everywhere! I have video proof and a witness from the front desk. I didn't sleep all night in the end I had to sleep on a bench in the kitchen of the hostel. It was the most horrible humiliating experience of my life! I missed my train because of it! My trip was completely ruined and all my plans for the day were thwarted. There is also the risk of bed bugs in my luggage. This is the worst place this hotel should be closed and banned from receiving guests!!! I repeat this is not an accident I was in 3 different rooms on 3 floors each with bed bugs!!!! I demand compensation and refund! The hotel manager shifted the responsibility to the visitors and said that they are not guilty of anything! This place should be closed to visitors!!! This hostel is infested with bedbugs. I was bitten by bedbugs! I was moved 3 times a night to different floors in different rooms and there were bedbugs everywhere! I have video proof and a witness from the front desk. I didn't sleep all night in the end I had to sleep on a bench in the kitchen of the hostel. It was the most horrible humiliating experience of my life! I missed my train because of it! My trip was completely ruined and all my plans for the day were thwarted. There is also the risk of bed bugs in my luggage. This is the worst place this hotel should be closed and banned from receiving guests!!! I repeat this is not an accident I was in 3 different rooms on 3 floors each with bed bugs!!!! I demand compensation and refund! The hotel manager shifted the responsibility to the visitors and said that they are not guilty of anything! This place should be closed to visitors!!!
-
Témoignage d'un voyageur Booking.com
o café da manhã é excelente, os ambientes e a localização também. A equipe é simpática. Não gostei porque sofri um ataque de bed bug. Fiquei toda cheia de marcas, foi muito ruim.
-
Témoignage d'un voyageur Booking.com
bed bugs
-
Témoignage d'un voyageur Booking.com
location Bed bugs! I can't sleep all night!
-
Témoignage d'un voyageur Hostelworld
the groundfloor seems very chic and has quite a vibe. BUT i woke up at 2am covered in BED BUGS. if you want to sleep safely please sleep somewhere else!! after i complained, i was given another room. soon afterwards (around 3am) another person came in. turns out his bed was also full of bed bugs. in addition, the bathrooms were not very clean.
-
Témoignage d'un voyageur Booking.com
A localização era ótima, local sossegado e perto de tudo. O hostel é muito giro, bem decorado moderno com uma vibe muito fixe. Nós íamos um pouco reticentes devidos aos maus e muitos comentários acerca dos percevejos, mas o que é certo é que no quarto em que ficamos não vimos nada nem nada nos picou. Correu tudo bem, nós íamos a fazer conta de encontrar alguma coisa mas nada. O que é certo é que o hostel é muito grande, tem muitos quartos. Nós ficamos num dormitório feminino com 4 camas e adoramos as comodidades. Sugiro a levarem um cadeado para guardarem os vossos pertences nos cacifos que eles nos disponibilizam. Quando chegamos tivemos que esperar um pouco para fazer o check-in, pois naquela altura não havia sistema. Nós já chegamos mais tarde do que o previsto mas fora isso tudo ok. O pequeno almoço acaba por ser fraco relativamente à quantidade de hospedes que o hostel abrange e todos os dias é praticamente a mesma coisa, não mudam. Só tinha dois tipos de pão, não tinham panquecas por exemplo, fruta só uma variedade, achamos fracote.
-
Témoignage d'un voyageur Booking.com
Comfy bed, which wasn't creaking. I read the reviews on google before, and there was a review about bed bugs. I was worried about it, because of having a sensitive skin. Thankfully, beds were clean. Co-working space was super useful. Cosy garden and good breakfast. I used the bathrooms in first floor. I think general bathrooms were not comfortable.
-
Témoignage d'un voyageur Booking.com
Las sábanas y no olían a limpio, habían cabellos y rastros de sangre en la cama... a lo mejor de chinches que mataron en otro momento, leí en comentarios que algunas personas se quedaron por estos bichos, si bien la cama que me tocó no tenía, la sábado y almohada si tenían manchas de sangre. No parecía que las hubiesen lavado.
-
Témoignage d'un voyageur Booking.com
Eu adorei a localização e o staff é muito simpático. O café da manhã tambem é muito gostoso com variedades Nao gostei que dei o azar de ser picada por percevejo no quarto que fiquei e me causou uma grande alergia precisando ser medica no meu pais de origem. Acho que deveria melhorar esse requisito de limpeza de praga.