Lake View Hostel

Nice property to stay in for Guatape, however someone had bed bugs in their bed whilst we were there. The staff were also not super helpful when trying to organise activities, but overall a good location to enjoy Guatape.

BED BUGS AND ROBBERY we stayed 4 nights in Lake View Hostel. when we got there, we were excited because it was very clean, the personal was sweet and we had a dorm just for ourselves. the two first night, everything was going well. the next day, more people check-in in the dorm. we went out for the day. when we got back, all our money and earphones (who were locked) was stolen. we asked to see the camera but they were very very bad and they wasn’t at a useful place. the next day, after being out for the day, we came back and we talked with the new people in our dorm. they also went out for the day, but when they came back, they got theirs lockers (who are also in the room) forced and theirs things stolen. we talked to the reception all together and someone told us that it was an old guy with no backpack and no passeport that they let him in the dorm. to finish our journey there, we woke up the next morning with many many stings on our body. we checked our beds and we found bed bugs. we told the guy at the reception but he didn’t do anything expect giving me an another bed with other bed bugs (i check this mattress too). for compassion, they didn’t make us pay for the nights after we told them that it was a serious problem and they make travellers in a situation very complicated. Great location, really calm and hot water with low pressure tho.

In general the hostel has a very nice vibe. What I really have to point out is the fact that it’s super unsafe. Everyone had lockers but still somebody managed to steal things from two lockers. All my money that was locked up got stolen, and we met other people that had the same experience. I get that it’s important to have an eye on your stuff but when you can’t even trust the lockers i think that’s a huge problem. Also there were bed bugs and the staff didn’t care about it whatsoever. In General the staff was not understanding at all and said they couldn’t do anything about the fact that somebody broke into our lockers!

ADVERTENCIA: Chinches