Naples · Italy
Hotel Ginevra
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Altri servizi (20)
Prezzi
Prezzi HW da oggi
Recensioni peggiori
- Климатика не работеше, стаята миришеше на цигари и беше изключително мръсно. Първата вечер отказаха да ми сменят стаята. Смениха я на втората вечер, след скандал с персонала на рецепцията.
The air conditioner was broken, the room smelled of cigarettes and was extremely dirty. the first night they refused to change my room. i changed it for the second night, after a scandal with the staff at the reception.
+ The staff's were serviceable. The hotel location is excellent.
- The pillows and the duvet is extremely dirty. The room 108 bathroom is extremely uncomfortable when taking bath, there is always water leakage flooding the floor which is a very big concern to cause injuries if care is not taken. The security situation is not even very conducive / safe. They don't pick calls at all, while we're in a state of panic attacks due to some set's people shouting and screaming in the all way at the midnight obstructing us from haven a sound sleep and the funnest things about this is that the day we're about to check out from this hotel some time around 7am/8am there about someone was knocking our room to the extent that I was asking who is he/she? And the response we heard was I will be back, I then responded loudly saying you do not comes back please at that point I started calling the reception numerous times without no answer that made me to call our son immediately back home to inform him the situation we're at that moment in time. We are seriously frightened because the room telephone is not even working to reach out to the receptionist to come to our rescue or safety either. That's when I started using my phone to call with no answer numerous times I called. I'm willing to send the prove of my call logs of calling the reception. And I will like Booking.com to investigate this issue as a serious safety issues or matter. I could observed a CCTV camera installed in the corridor/ the all way. Which could be helpful to determine what was happening on the day in question which was o the 21st of January 2026.
+ La posizione strategica che ti porta in tutte le direzioni essendo di fronte la stazione e alla fermata dei bus e metro i due ragazzi della reception ultra gentili bravi cordiali educatissimi disponibili e tutte le note positive dei ragazzi alla reception ma la struttura no
- Non mi è piaciuto niente frigo rotto tende staccate tanto sporco copertina stracciata e ricucita cuscino inesistente era un pezzo di gomma piuma e molto sporca bagno senza finestra e con aspiratore rotto ruggine dentro la vasca da bagno e rubinetteria stra pieni di ruggine un hotel 3 stelle che non offre nessun servizio dovrebbe essere zero stelle perché ci sono zero servizi per un caffe dovevo uscire fuori l'hotel per fare raffreddare un pochino le bevande li mettevo fuori alla finestra oltretutto rotta e sporchissima penso mai pulite
+ Nulla
- Una struttura orribile sia nell’ambiente, sia come personale! Non ho mai visto un bagno talmente squallido in vita mia! Non funzionava nulla! Perdite d’acqua ovunque! Senza sapone! Senza un bicchiere! Orribile la coperta coi buchi!
- Ambiente molto vecchio
+ die lage
- alles bis auf die lage, einfach katastrophe fenster undicht, hat auch nicht geschlossen (konnte also auch im "geschlossenen Zustand" aufgezogen werden, Toilette lief das wasser am boden raus, usw. für eine Nacht habe ich mit 2 personen 144 euro bezahlt. bei dieser zimmerqualität und den Mängeln müsste man das geld eigentlich zurück verlangen!!!!!
+ L'emplacement
- La propretè , l'equipement nul
- Everything was absolutely awful The hotel is dirty old and poorly maintained with staff who do not seem to care about their guests at all We stayed there for two nights and it was far from a pleasant experience The beds are infested with bed bugs after sleeping there we woke up covered in bites all over our bodies as you can see in the photos We reported it to a very rude and unprofessional gentleman at the reception who simply said what do you want me to do talk to the manager in the most disrespectful way possible It is unbelievable that someone like that is allowed to work in customer service The only decent person was the man working in the morning shift who seemed kind and helpful but the rest of the staff were useless rude and completely unprofessional This place should be shut down for proper disinfestation and maybe also to train the staff on how to treat guests with basic respect Strongly not recommended
+ The location was in a central area
- Bed bugs, toilet was not flushing, we had to ask the staff at least 3 times to get something; 1 of the receptionists was very rude, he attacked my friend when she said about the bed bugs. It looked like there had been a gun fight in our room, the walls were full of holes, and the toilet mirror too.
+ Sporco e brutto
- Sporco, muffa sui muri e struttura vecchia Unica cosa buona è vicino alla stazione
Recensioni recenti
+ Tres bon accueil, l'hôtel est tres bien situé ( gare centrale a quelques pas), chambre spatieuse et propre. Le rapport qualité prix est bon
Tres bon accueil, l'hôtel is tres bien situé (central station is a few steps away), spacious and clean room.
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+ The property was very close to the central station, so it was an excellent and convenient location for day trips to Pompeii, for example, or for getting on line 1 metro around the city.
- Being so near the train station, it could be very noisy at night and the walls are a bit thin. Earplugs a must if you’re a light sleeper like me.
- Климатика не работеше, стаята миришеше на цигари и беше изключително мръсно. Първата вечер отказаха да ми сменят стаята. Смениха я на втората вечер, след скандал с персонала на рецепцията.
The air conditioner was broken, the room smelled of cigarettes and was extremely dirty. the first night they refused to change my room. i changed it for the second night, after a scandal with the staff at the reception.
+ Ottima posizione
- Peccato non abbia il parcheggio
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+ Location of hotel near rail station
- Room 222 door lock was almost broken, outdated rooms no heating in room
+ POSIZIONE PERFETTA.
+ Posizione centrale, letto comodo, camera ben climatizzata, ottima pulizia, personale professionale
+ They don’t do breakfast but the hotel is sited close to many places to eat. It is very conveniently sited very close to the railway station. I had read some mixed reviews of the hotel and was worried they might be true, but they weren’t. I had a large comfortable bed in a large room with balcony over the street. The bathroom was equipped with a bath and bidet as well as the usual things. The area is not any different to the rest of central Naples.
- Nothing
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+ Bedroom and attached bathroom were good size. Very convenient to the Train station which is what I wanted.
- Lighting in bedroom was a bit dim.
Ho pagato circa 65€ a notte per due notti, di preciso 128€. Non conoscendo la zona, ho prenotato su hostel world, ma non è un ostello, e né quanti meno un hotel, è un b&b in un condominio poco curato e accogliente, innuna zona malfamata di Napoli. Tralasciando ciò la stanza che mi è stata data è stata a dir poco sgradevole, dato che il piano doccia si allagava dopo 2 Min di doccia, l'acqua mi arrivava a toccare le caviglie ed essendo , inoltre essendo stata una giornata di pioggia...
I paid about 65€ a night for two nights, exactly 128€. not knowing the area, I booked his hostel world, but it is not a hostel, and how much less a hotel, it is a b&b in a crappy and cozy condo, in a notorious area of Naples. skipping what the room that was given to me was a little unpleasant, since the piano doccia arrived after 2 Min of doccia, the water would touch my eyelids and being , moreover being a rainy day I had to ask for help
+ Everything
- Nothing
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+ Tres bien situé. Hotel a prix très abordable et très correct. Chambre propre et grande, lit confortable. Possibilité de laisser son sac (gratuitement) après le check out
- Un peu de bruit le soir vu qu'on est sur un axe passant, mais ça reste d'ampleur acceptable. La rue de l'hôtel, exposée a une certaine misère sociale mais c'est ainsi dans une bonne partie de la ville. Faire un peu attention le soir, éviter de "faire trop touriste"...
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+ アクセスがよい。近くにスーパーがある。冷蔵庫がついているのはありがたかった。
- シャワーのお湯の出が悪い時があった。ほかの部屋でも使っていたのかもしれないが。。。
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