Loch Ness Bunkhouse Drumnadrochit

currently there is a problem with BED BUGS in the bunk Inn. the issue was known but not communicated. my reservation for a female dorm changed into mixed without notice. I only found out why when I reported the bugs I had seen at reception. I have itching bites allover my body.

Mon lit était infesté de punaises de lit, ce que j'ai signalé lors du check out.

I land at 9 pm and hit the bed . When i couldn't sleep i realized it was because of bed bugs. Attaching pics. I get up at 3 am and try to see someone at the reception or bar and cant reach anyone .There are no emergency numbers .I called boking.com who said we will email them in next 24 hours . Full stop. No communication has been received by me or anyone else till now . Its been 4 days and i am in pain with the bedbugs bites and makes . Shame on you booking.com