Heraklion · Greece
Hotel Pension Rea
Segnalazioni cimici
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Segnalazione di un ospite Booking.com
Good location in the centre, the room has a small balcony and a fridge and the bathroom was quite spacious and nice. Staff was responsive. Thin and not very soundproof walls and unfortunately in our room (number 28) we also found bedbugs.
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Segnalazione di un ospite Booking.com
Central hotel, clean und modern but with bed bugs that we came out at night we can’t recommend the stay. We had bed bugs in room 28 (first floor) and left the room in the middle of the night. Obviously they had bed bugs before and did not manage the issue properly. The staff refunded the money immediately, though.
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Segnalazione di un ospite Booking.com
The staff were remorseful and very accomodating when we found bed bugs in our room. They tried their best to help us, they didn’t seem to know they were in the room. There were quite a few bugs running around in the morning and we have quite a few bites on us. Please be wary of room 27.
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Segnalazione di un ospite Hostelworld
I woke up in the night and found the bed completely covered in bed bugs. I am writing this at 3am as I am scared to sleep on this bed. Absolutely disgusting. I can see bed bugs hiding in the head board and found fresh mini blood spots on the blanket from them biting me. I want to change hotels but I think it’s too late in the night
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Segnalazione di un ospite Hostelworld
Woke up covered in bed bug bites
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Segnalazione di un ospite Booking.com
Sens de l'hospitalité des hôtes de l'hôtel Nous avons eu des punaises de lit !! (Nous avons été relogés dans une chambre après que nous en avons informé les hôtes)