Haymarket Hostel

There was no hot water for the duration of our stay. We can deal with cold showers for a couple of days so put up with that and to be fair to the management, they gave us a partial refund. On reflection I think we were rather more accommodating than most people might be in this situation and could have kicked up an almighty fuss. We didn't really have time for all that as we had to go to a wedding and other various engagements. The real clincher came later. On the second morning my wife woke up covered in bites which have caused her significant discomfort since. She found a bedbug in the sheets (see photo). We alerted the management immediately as this is obviously quite a serious matter which needs sorting. 4 days later we have not received any response from the management regarding this situation. As far as I can tell, apartment bookings since our stay are still being honoured, which is surely a breach of the most basic hygiene requirements. The impact is not insignificant. In order to ensure we don't import the problem to our own house, we have had to have lots of items dry cleaned and extra efforts made with other things. Not to mention the extremely unpleasant reaction to the bites. You will note there are other reviews, which I wish I had read before, along the same lines. I will be pursuing the management company for a full refund and reimbursement of related costs, at the very least.

There were bed bugs and we are covered in itchy red bites

Plaga de chinches en la cama y en los sillones que se hacen cama!!! Pasamos una situación muy angustiante, con picaduras en piernas, espalda, brazos y hasta en la cara!!! Tuvimos que acudir a centros de salud por reacciones alérgicas y hacer tratamientos con antihistamínicos, corticoides y cremas. Aun hoy, después de casi 20 días sigo con ronchas. Tuve una reacción alérgica muy importante. Una estadía totalmente desagradable en este departamento. Realicé el reclamo a los propietarios y no tuve respuesta satisfactoria, obligándome a hacer la denuncia a Defensa al Consumidor.