Capsule Hostel Suzumoriya

Tokyo · Japan

Capsule Hostel Suzumoriya

Nessuna segnalazione cimici su 2,137 recensioni analizzate
Nessun pattern di recensioni incentivate rilevato su 2,137 recensioni analizzate

Tag

Servizi

👕 Lavanderia 🍺 Bar
Altri servizi (10)
Deposito bagagli Lenzuola incluse Aria condizionata Asciugamani inclusi Luce da lettura Distributori automatici Sala comune Docce calde Wi-Fi gratis Sicurezza 24h

Prezzi

Dormitori $35 / notte

Prezzi HW da oggi

Recensioni peggiori

Spain Solo traveler Nov 28, 2025 1.0/10

+ el staff es lo peor que he visto en japon y ya he venido 3 veces y estado en muchos hostels diferentes no he visto nada igual

- la cama estaba bien

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Russia Solo traveler Nov 16, 2025 1.0/10

- Ужасно далеко от всего. Заселение в 15-00. Ужас. Угрюмая девочка на ресепшн

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Germany Solo traveler Oct 7, 2025 1.0/10

+ Clean..

- Only few shower rooms.. and no ventilation on it…

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Canada Solo traveler Sep 22, 2025 1.0/10

+ I was a hotel General Manager for 22 years with the Hilton. The front desk agent- a guy was a very rude person. Very bad hotel. I was eating my dinner at the hotel and decided make another order but the server missed. I waited 90 minutes and went to bed empty stomach. I never seen a hotel like this. Government should cancel their operating licence.

- Hotel staff was rude and this hotel should not be allowed to operate

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United Kingdom Solo traveler Jun 10, 2025 1.0/10

- I checked out 15 minutes late on Tuesday, June 10th at 10:15 AM, due to a simple misunderstanding — I wasn’t clearly told the checkout time. Staff immediately demanded a 200 yen fee and refused to give me their names upon request. A man in a white t-shirt, who appeared to be the manager, asked me not to leave a bad review in exchange for waiving the fee — unprofessional and manipulative. A woman with glasses also refused to provide her name and behaved in a cold and visibly irritated manner, showing very poor hospitality. Then, shockingly, they called the police over this minor delay. The officers were respectful and gave me a verbal warning, but I was stunned by how far the staff escalated such a small issue. This was an unnecessarily aggressive and unpleasant experience for a 15-minute delay. I’m sharing this to inform other travelers. たった15分のチェックアウト遅れで警察を呼ばれました 6月10日(火)午前10時15分ごろ、チェックアウトが15分遅れてしまいました。チェックアウト時間が明確に伝えられておらず、単なる誤解でした。それにもかかわらず、スタッフから200円の支払いを求められ、名前の提供も拒否されました。 **白いTシャツを着た男性(マネージャーと思われる)**は、「悪いレビューを書かなければ料金は払わなくていい」と発言し、不誠実で非常に不快でした。さらに、眼鏡をかけた女性スタッフも名前を教えてくれず、冷たく、苛立ちを隠さない態度で対応され、おもてなしの心をまったく感じませんでした。 そしてこの小さな問題で、警察を呼ばれました。 警察官は丁寧に対応してくれましたが、ホステル側の過剰な対応には本当に驚かされました。 15分の遅れに対して、ここまで不快な対応を受けたのは初めてです。他の旅行者の参考になれば幸いです。

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Japan Solo traveler May 29, 2025 1.0/10

+ 駅から遠くはない

- 男性は男女共用のフロアしか使えない。男性専用のフロアがない。カプセルの電気が壊れている。場所の変更などの対応もしてくれなかった。

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Japan Solo traveler May 5, 2025 1.0/10

- サイトでは日時の変更は可能と記載してたけど当日、宿舎に電話したらブッキングでは無理と言われました。 だったら掲載するなと思います。 結局、お金だけ払いました。 なんか騙されたようで気分が悪い👎

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Japan Solo traveler Apr 21, 2025 1.0/10

+ L’équipement est propre

- Le personnels est vraiment très exécrable

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Vietnam Group Dec 24, 2024 1.0/10

- Quá ồn ào Cả đêm ko ngủ được

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Taiwan Solo traveler Aug 13, 2024 1.0/10

- 因為睡過頭 急急忙忙想趕在1030之前退房 29分到了前台結果還跟我說退房時間每晚半個小時要加收200元。奇怪妳是很缺錢嗎非要這個200元不可嗎?而且前台有兩位小姐,有一位就沒有要跟我收,另一位就要靠腰說已經正好1030所以要加收。就一定要這麼死腦筋嗎我又不是什麼又多拖延了10分鐘之類的,剛好1030退房你也要收我錢,真的是不知道哪裡來的死要錢的

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Recensioni recenti

Japan Solo traveler Apr 8, 2026 5.0/10

+ 従業員の説明が早口すぎて、わかりにくかった。

- 上のカプセルは、上り下りが怖かった。

Tradotto in inglese

The employee's explanation was too premature, too hard to understand.The top capsule, I was afraid to climb down.

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Colombia Solo traveler Apr 7, 2026 8.0/10

+ Estaba limpio el lugar

- Ruido de los demás huéspedes

Tradotto in inglese

The place was clean Noise from other guests

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Germany Solo traveler Apr 7, 2026 8.0/10

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United Arab Emirates Couple Apr 7, 2026 8.0/10

+ Capsules were very specious and comfortable

- There was no space outside the room to unpack quietly, small space to put suitcase, i wish there would be an option for Breakfast

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Denmark Group Apr 7, 2026 10.0/10

+ Meget for pengene. Virkelig god soveplads med ish stik, indbygget alarm og rullegardin. Der var store skabe hvor man kunne stille sin baggage ind. Gratis håndklæde var et plus. Metrostation kun 7 minutter fra hostel. Alt ligger i nærheden. God placering! Dejlig rooftop!

- Elevatoren kan være lidt langsom.

Tradotto in inglese

Meget for the money. Really good sleeping places with ish stick, built-in alarm and roller curtain. There was a large locker where you could put your luggage in. Free towels var et plus. Metro station only 7 minutes from the hostel. Alt is in the vicinity. God placing! Nice rooftop! The elevator can be a little slow.

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Japan Solo traveler Apr 7, 2026 7.0/10

+ 立地が駅近で交通に便利。 飲食店や複合施設も充実していた。

- 初めてのカプセルホテル宿泊だったので他の宿泊客に気を遣った。 シャワー室が2室しかないので(女性用)使用したい時に直ぐに使えず待ち長かった。 宿泊室は、男女分かれてはいるがエレベーターは共有なので少し不安に感じた。

Tradotto in inglese

The location was close to the station and easy to get to; restaurants and complexes were also plentiful; it was my first time staying in a capsule hotel, so I was worried about other guests; there were only two shower rooms (for women) so I couldn't use them right away when I wanted to; the living rooms were separate for men and women, but the elevator was shared, so I felt a little uncomfortable.

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Taiwan Solo traveler Apr 7, 2026 7.0/10

+ 衛浴設備不錯有浴缸,有提供飲用水微波爐可以用餐,一樓也有販賣機可以買東西。

- 評價上出現的問題都存在 浴室內沒有掛勾,電梯到房間完全沒鎖,床鋪只用布簾沒什麼保障,沒有冰箱。

Tradotto in inglese

The bathroom facilities are good with a bath, there is a microwave supply of drinking water you can eat, on the first floor there is also a vending machine where you can buy something. The problems that appeared in the review all exist no hanging in the bathroom, the elevator to the room is completely unlocked, the bedspread is only made of cloth no security, no refrigerator。

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France Couple Apr 6, 2026 7.0/10

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Japan Solo traveler Apr 6, 2026 8.0/10

+ 静かで、ゆっくり過ごせました。 シーツ類清潔。

- 洗面所の使い方が悪く、水浸し、髪の毛等あり 何処かにモップや雑巾など欲しかった。

Tradotto in inglese

I was able to spend quietly, slowly. sheets clean. bathroom was poorly used. there was soaking, hair, etc. I wanted a mop and a towel somewhere.

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Spain Solo traveler Apr 6, 2026 10.0/10

[no text]

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Germany Couple Apr 6, 2026 8.0/10

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France Solo traveler Apr 6, 2026 8.0/10

- Only the elevator is annoying

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Canada Solo traveler Apr 6, 2026 9.0/10

+ Capsules were nice and clean. Having a locked locker was good. Showers and other facilities clean.

- Some people were quite loud at midnight and 7:00 am. Nothing can really be done, but annoying nonetheless. The room shading was pretty good, but could be more flush to prevent light leaking in.

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France Couple Apr 6, 2026 10.0/10

+ La capsule était très confortable et spacieuse, le personnel était vraiment accueillant, emplacement parfait pour découvrir Tokyo, à 5min à pied d’une grande gare de métro / train ainsi qu’à 2min à pied d’un Lawson, nous sommes restés 9 nuits et c’était parfait

- peut être le casier un peu petit mais rien de bien grave

Tradotto in inglese

The capsule was very comfortable and spacious, the staff was really welcoming, perfect location to discover Tokyo, 5min walk to a major metro/train station as well as 2min walk to a Lawson, we stayed 9 nights and it was perfect maybe the locker is a little small but nothing too serious

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Japan Solo traveler Apr 5, 2026 4.0/10

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Italy Couple Apr 5, 2026 9.0/10

+ Ottimo rapporto qualità prezzo. Le capsule sono abbastanza grandi e all'interno trovi tutto quello che serve. Letti molto comodi, ottima la possibilità di chiudere la tenda (che però non isola completamente dal rumore).

- Non c'erano le ciabatte e non era molto chiaro dove trovarle. Le luci del bagno si spengono troppo in fretta.

Tradotto in inglese

Excellent price/quality ratio. the capsules are quite large and inside you will find everything you need. very comfortable beds, excellent possibility to close the tent (which however does not completely isolate from noise). there were no slippers and it was not very clear where to find them. the bathroom lights go out too quickly.

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Japan Solo traveler Apr 5, 2026 10.0/10

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New Zealand Couple Apr 5, 2026 8.0/10

+ Bed was wide and clean, different styles of showers, toilet bidets available

- Shoe storage area and bedroom hallways were smelly

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Japan Solo traveler Apr 5, 2026 3.0/10

+ 洗面所コップ位は置いてほしい。

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France Couple Apr 4, 2026 8.0/10

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