Semuc Champey · Guatemala
Hostal El Portal
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Recensioni peggiori
Expérience déplorable dans cet hôtel. La chambre était infestée de cafards : une dizaine visibles sur les murs et même sur le lit. Lorsque nous l'avons signalé à la réception, on nous a simplement répondu : « Désolé, il y a beaucoup de cafards par ici… » sans aucune solution proposée. Concernant le tour de Semuc Champey proposé par l’hôtel : Le programme annoncé (affiché en grand près de la réception) n’a absolument pas été respecté. Pas de cuisine, plat che...
The room was infested with cockroaches: about a dozen visible on the walls and even on the bed. When we reported this to the reception, we were simply answered: Sorry, there are a lot of cockroaches around here... without any proposed solution. Regarding the Semuc Champey tour proposed by the hotel : The announced program (posted in large near the reception) was absolutely not respected. No cuisine, flat, expensive and of poor quality. To be avoided
Stichpunkte: – Licht defekt, schwacher Wasserdruck – Zimmerwechsel wegen Betonarbeiten – Preise mündlich anders als auf Rechnung – Essen teuer, Ceviche und Nachos ungeniessbar – Keine Küche, Strom nur zu bestimmten Zeiten – Rechnung erst beim Checkout – Überraschungen – Ratten/Mäuse & Kakerlaken im Zimmer – Keine Handtücher, Zimmer nie gereinigt – Lange Wartezeiten auf Bier & Kaffee – Shuttle 5 USD trotz Sammelabholung – Laute Karaoke bis spät in die Nach...
The following points are included: Light defect, weaker water pressure Room change due to concrete work Prices are different than on the bill Essen expensive, Ceviche and Nachos ungeniable Keine Küche, electricity only at certain times Bill only at the checkout Surprises Ratten/Maus & Kakerlaken im Zimmer Keine Handtücher, Zimmer nicht gereinigt Long wait time on Beer & Coffee Shuttle 5 USD truch Sammelaotz Karabholung Laute bisoke generator in die Nacht Generator spät laut & Abg...
Good location. Pool is nice. Food ok. Staff rude will make fun of you behind your back and lied many times to us. No warm water (to be expected, but was advertised differently). Electricity not all day (was no problem, but should be made known.
Lots of cockroaches at night in my bedroom. I didn’t get to sleep peacefully all of my nights there. Some of the male staff still have a bit of “primitive” behavior. I had to switch to a private room instead of a dorm when I mentioned I simply wasn’t comfortable with sleeping w/ one male on the dorm while I’m alone. A male staff said “we can go upstairs” I asked “what’s upstairs” then he says “My room.” I was very much disgusted by that response. Just one of the many exam...
This is the worst hostal I have stayed at (have been to over 100 hostals in many different countries). The staff were incredibly rude. It felt like no one was in charge. When I asked questions in Spanish they would make jokes behind my back saying that I sounded like I was drunk. I have a good level of Spanish but need to work on my accent. They also would do the laundry for some people and not for others. The atmosphere was non existent l. Very unpleasant to stay in a place with bullying staff
The only thing this hostel has going for it is the location, but don't let that fool you - this place is awful. Staff literally THROW ROCKS AT STRAY DOGS in front of guests. They are extremely dismissive and overall just don't care about your experience. The food is extremely underwhelming. They lie about not having laundry services and don't mention anywhere beforehand that there is no electricity 18 hours a day. It's misleading and shameful that they don't disclose that. Avoid this place!!!
Don’t go there! As you are unable to eat out because of the proximity to Semuc Champey which is located in the middle of nowhere, you have no choice than consuming their food. Firstly the taste wasn’t nice, but apparently they have big issues with their hygiene in the kitchen, as me and two friends had a really bad food-poisoning!!!
Absolutely terrible, would leave 0 if I could. No WiFi, no free filtered water, showers didn't work,. No book exchange as advertised, only 1 day trip offered, very limited menu, bathroom taps were brown, reception were unhelpful and unfriendly, no signal even if you have a sim, bugs in bed no A/C or fan. we left as early as possible. we only stayed 2 nights because we couldn't refund it. 0.0 DO NOT come here
The location of the hostel is great, really near the pools and tubing is also possible from near the hostel. Would really not recommend this hostel. The atmosphere is not nice. There are no nice areas to relax and get connected to other people. Also there is only electricity from 6pm till 10pm which means that between 5pm and 6pm it’s quite dark in the hostel already and not cozy at all. The food is indeed acceptable but actually not good at all. Even the pancakes in the morning where salty. ...
Good hostel. No AC in private rooms No kitchen Chilling area are really great
Recensioni recenti
Ubicado a dos minutos del ingreso a Semuc, muy cómodo. Los precios en el restaurant un poco más caro que lo normal en Guatemala y no cuenta con espacio de cocina. Falta que coloquen lockers de seguridad en las habitaciones. En general es un lindo lugar.
Located two minutes from the entrance to Semuc, very comfortable. the prices at the restaurant are a little more expensive than normal in Guatemala and it has no kitchen space. they need to place security lockers in the rooms. overall it is a nice place.
Boendet ligger väldigt nära ingången till naturreservatet och man kan göra turer dit som är ganska bra pris och roliga! Rekommenderar! Andy var en bra guide! Rummen är ganska bra, det är bara väldigt lyhört utåt och ganska kallt men annars bra! De som jobbar på boendet är också väldigt trevliga, Cindy var väldigt snäll och hjälpsam! Maten var till bra pris!
The boendet is very close to the entrance to the nature reserve and you can do a tourer here which is quite good price and roliga! recommend! andy was a bra guide! the rooms are quite good, it's just very light outside and quite cold but otherwise good! the people who work at the boendet are also very nice, cindy was very kind and helpful! maten was till bra pris!
Good hostel. No AC in private rooms No kitchen Chilling area are really great
el lugar es bonito, justo al lado del río. tome el tour con ellos. la comida no es muy buena, si está temprano puedes comer en los puestos de afuera. la habitación limpia y amplia, solo que no están divididas ni con cortinas, así que no tienes tanta privacidad. pero en general está bien el lugar.
the place is nice, right by the river. take the tour with them. the food is not very good, if it is early you can eat in the stalls outside. the room is clean and spacious, only they are not divided or with curtains, so you do not have so much privacy. but in general the place is good.
Es un lugar maravilloso para descansar, limpio y muy muy acogedor. Todo el staff te recibe con cariño y en las noches te invitan a bailar o compartir. En especial resaltaresaltamos el gran trabajo que hace Julio pues siempre fue muy amable durante nuestra estadía. El hostal queda a la entrada de Semuc Champey y de las cuevas por lo que al caminar unos pocos metros puedes disfrutar de este paraiso. Al estar ubicado en la selva el servicio de luz e internet es intermitente la comida es deli.
It is a wonderful place to relax, clean and very very cozy. All the staff warmly receive you and in the evenings they invite you to dance or share. especially highlight the great work that Julio does as he was always very friendly during our stay. the hostel is at the entrance of Semuc Champey and the caves so by walking a few meters you can enjoy this paradise. being located in the jungle the light and internet service is intermittent the food is delicious.
Expérience déplorable dans cet hôtel. La chambre était infestée de cafards : une dizaine visibles sur les murs et même sur le lit. Lorsque nous l'avons signalé à la réception, on nous a simplement répondu : « Désolé, il y a beaucoup de cafards par ici… » sans aucune solution proposée. Concernant le tour de Semuc Champey proposé par l’hôtel : Le programme annoncé (affiché en grand près de la réception) n’a absolument pas été respecté. Pas de cuisine, plat che...
The room was infested with cockroaches: about a dozen visible on the walls and even on the bed. When we reported this to the reception, we were simply answered: Sorry, there are a lot of cockroaches around here... without any proposed solution. Regarding the Semuc Champey tour proposed by the hotel : The announced program (posted in large near the reception) was absolutely not respected. No cuisine, flat, expensive and of poor quality. To be avoided
great location in semuc champay, you literally can't get any closer. we were only three couples when we stayed there but the employees made it a memorable time with great karaoke and lots of laughs. I would come here again. it's a sister hostel with hostel Oasis in lanquin
Stichpunkte: – Licht defekt, schwacher Wasserdruck – Zimmerwechsel wegen Betonarbeiten – Preise mündlich anders als auf Rechnung – Essen teuer, Ceviche und Nachos ungeniessbar – Keine Küche, Strom nur zu bestimmten Zeiten – Rechnung erst beim Checkout – Überraschungen – Ratten/Mäuse & Kakerlaken im Zimmer – Keine Handtücher, Zimmer nie gereinigt – Lange Wartezeiten auf Bier & Kaffee – Shuttle 5 USD trotz Sammelabholung – Laute Karaoke bis spät in die Nach...
The following points are included: Light defect, weaker water pressure Room change due to concrete work Prices are different than on the bill Essen expensive, Ceviche and Nachos ungeniable Keine Küche, electricity only at certain times Bill only at the checkout Surprises Ratten/Maus & Kakerlaken im Zimmer Keine Handtücher, Zimmer nicht gereinigt Long wait time on Beer & Coffee Shuttle 5 USD truch Sammelaotz Karabholung Laute bisoke generator in die Nacht Generator spät laut & Abg...
Good location, 2 min away from the entrance of the park, nice staff, just keep in mind this is not a party hostel and is located in the middle of the nature.
Good location. Pool is nice. Food ok. Staff rude will make fun of you behind your back and lied many times to us. No warm water (to be expected, but was advertised differently). Electricity not all day (was no problem, but should be made known.
Lots of cockroaches at night in my bedroom. I didn’t get to sleep peacefully all of my nights there. Some of the male staff still have a bit of “primitive” behavior. I had to switch to a private room instead of a dorm when I mentioned I simply wasn’t comfortable with sleeping w/ one male on the dorm while I’m alone. A male staff said “we can go upstairs” I asked “what’s upstairs” then he says “My room.” I was very much disgusted by that response. Just one of the many exam...
Muy buena atención, siempre atento a mis requerimientos. Lo único es que deben ser mas claros con la hora de recogida en Lanquin, ya que despues de un largo viaje el huesped llega muy cansado y no puede esperar a que el hostel lo recoja hasta la hora que quiera.
The only thing is that they should be clearer with the pick-up time in Lanquin, since after a long trip the guest arrives very tired and can't wait for the hostel to pick him up until the time he wants.
Really close to the national park of semuc champey. Lovely location with a view of the river, preferred this stay over greengos for a more beautiful location (even if greengos may be more social). Super friendly staff!
I chose this hostel because of its location which indeed was very close to the river and the caves etc, but the equipment left a lot to be desired. Electricity and wifi was turned off every night at 10pm, sometimes earlier, and the dorms were very simple (no curtains on the beds). The restaurant food was nice but kinda expensive. I recommend the tour though (only around 20$ for a great allround experience) but i‘ve heard there’s other hostels which may be more comfortable, offering similar t...
Super équipe ! Emplacement idéal à l'entrée de Semuc Champey. Les draps étaient un peu taché et quelques cafards mais rien d'insurmontable et le reste était ok.
Great team! ideal location at the entrance of Semuc Champey. the sheets were a little stained and some cockroaches but nothing insurmountable and the rest was ok.
Buen alojamiento y muy bien ubicado para ir a Semuc Champey, es tranquilo, la comida en el restaurante es muy buena el precio es medio alto, sin embargo al rededor hay comedores de gente local a un precio más cómodo. La atención de la gente es excelente
Good accommodation and very well located to go to Semuc Champey, it is quiet, the food in the restaurant is very good the price is medium high, however around there are dining places of local people at a more comfortable price.
Great location! Friendly staff! Great food! Our only issue was the number of hours there was no power every day. Difficult to keep items charged.
The only thing this hostel has going for it is the location, but don't let that fool you - this place is awful. Staff literally THROW ROCKS AT STRAY DOGS in front of guests. They are extremely dismissive and overall just don't care about your experience. The food is extremely underwhelming. They lie about not having laundry services and don't mention anywhere beforehand that there is no electricity 18 hours a day. It's misleading and shameful that they don't disclose that. Avoid this place!!!
This is the worst hostal I have stayed at (have been to over 100 hostals in many different countries). The staff were incredibly rude. It felt like no one was in charge. When I asked questions in Spanish they would make jokes behind my back saying that I sounded like I was drunk. I have a good level of Spanish but need to work on my accent. They also would do the laundry for some people and not for others. The atmosphere was non existent l. Very unpleasant to stay in a place with bullying staff
Coacroches in the showers/bathrooms