Volha

The room I stayed (no. 301) was severely infested with bed bugs. It appeared clean when entering the room at first. When I noticed some itching I checked the bedsheet and there was a hair and multipel spots like bloodstain (!) from the previous customer on the sheet. Absolutely disgusting! Under the bedsheet were crumbs of bread and debris on the matress. There is a problem with cleaning the room in that property. In my room the bedsheet was contaminated with blood and bedbugs. The capeted floor in the room is not cleaned properly and home for mites and mikroorganisms. The guy at reception told me, he would pass my complaint on to the management. When I contacted the manager of the place, she was declining any wrongdoing, even when I sent her the pictures of the stained bedsheet and the hair from the previous customer- and a photo of my infected legs and arms she wanted to fob me off, rather then being grateful for me feedback. A horrible experience in this budget accomodation. The money I saved here, I needed to spend in the pharmacy instead. Avoid this place or bring your own bedsheets!