Sofia · Bulgaria
Hostel Mostel
Segnalazioni cimici
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Segnalazione di un ospite Hostelworld
Was nervous because of the bed bug reviews, but there were none. The bed was comfortable and clean and it felt very comfortable, safe, and clean! Staff was chill. Sweet common area, pool table, lounge area, lots of tables, good backpacker community and culture in this place. Would recommend and stay again if i came back
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Segnalazione di un ospite Hostelworld
I was quite apprehensive to stay here given some of the recent reviews (bed bugs, cleanliness etc) but it was completely fine!! Not sure if it was intentional, but I appreciated that my mixed dorm was only females both nights I stayed. One thing I didn’t like was the people sitting on the stairs, blocking access, and making me feel like I was the inconvenient one when going to/from my room. Please stop people sitting on the stairs and blocking access!!
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Segnalazione di un ospite Hostelworld
Wir hatten leider Kakerlaken im Zimmer und Bettwanzen im Bett. Nachdem wir dies an der Rezeption gemeldet hatten, bekamen wir zwar ein anderes Bett aber ohne Bettlaken. Außerdem wurde nichts gegen die Bettwanzen unternommen, als wir Abends unsere Sachen geholt haben, sahen wir schon das nächste Opfer der Bettwanzen in unserem alten Bett. Die Atmosphäre war ansonsten gut und auch das Frühstück war lecker, für nur 5€.
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Segnalazione di un ospite Booking.com
L'emplacement, l'accueil Cuisine minuscule pour la foule de gens présents à l'auberge, impossible de mettre quoique ce soit dans le frigo. Le bâtiment principal avec les espaces partagés (salon,cuisine,réception) est éloigné des chambres,ce qui n'est pas pratique. Ma chambre avait l'air plutôt ok quand je suis arrivée, avec un locker à code pour sécuriser nos affaires, mais la propreté est à revoir... Pleins de cheveux et poussières à côté des lits, et surtout DES PUNAISES DE LIT. Je me suis réveillée en pleine nuit, des piqûres sur tout le corps, des traces de sang sur mon drap et des punaises sur le drap et sur la tête de lit. Comme il y a pleins de bâtiments différents, je ne sais pas si c'est le cas partout mais si vous ne voulez pas en ramener chez vous, ne prenez pas le risque. Car après c'est un enfer pour s'en débarrasser...
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Segnalazione di un ospite Hostelworld
Bei dem Preis ist es zwar nicht überraschend, aber leider wurde nicht nur mein Bett zweifach vergeben trotz frühzeitigem Checkin, sondern auch hatte ich das Pech, am nächsten Tag Bisse von Bettwanzen auf meinem Körper zu entdecken.
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Segnalazione di un ospite Google Maps
Wij hadden 1 nacht geboekt in Hostel Mostel om daarna voor 1 nacht richting de bergen te gaan, omdat we een goede ervaring hadden, boekten we nog een extra nacht bij achteraf. We sliepen telkens in een privékamer. Jammer genoeg bij de tweede nacht werden we wakker met (heel veel) beten van bedwantsen op ons lichaam. We hebben het hostel hiervan op de hoogte gebracht, ze zijn gaan kijken en hebben ons gezegd dat er niks te vinden was, dus ze hebben het probleem niet aangepakt of geen firma laten komen om de bedwantsen te bestrijden. Let dus goed op!
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Segnalazione di un ospite Google Maps
2 words. Bed bugs. Avoid it
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Segnalazione di un ospite Google Maps
Horribly unclean…dirtiest Hostel dorm I’ve ever stayed in and I’ve stayed in many! I was paranoid about bed bugs and was itching the entire night plus I don’t think they change the sheets before and after each guest… I had blonde hairs all over my pillow when I have dark hair…made my second night here horrible. Trust me when I say these dorms are something only a very seasoned budget backpacker can stomach and I would rather not travel than stay in a room like this ever again :(
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Segnalazione di un ospite Google Maps
The facilities where good. there where plenty of showers and toilets and the common area was really cool. The staff where very helpful as well and told us about the city. I stayed in two different beds over the week I was there and the first bed was fine but the second one I go had bed bugs. This was the only big con. They could of improved there pub crawl a bit but Other then that if you get a clean bed it is a good place to stay for a cheap price and a good place to meet like minded travellers.
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Segnalazione di un ospite Google Maps
I don't understand the positive ratings: people we met stayed in the dorm and reported bed bug issues. The private rooms which we booked were outside located (10 min away), very noisy at night due to loud tenants, dirty and cold. There was only a small electric heater which smelled terrible when turned on and was definitely not safe to use at all. Avoid this place. Maybe it was once good in the past, but now it's simply terrible.
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Segnalazione di un ospite Google Maps
Bedbugs and refusal to provide medical care! I was bitten by bedbugs and I had to call an ambulance in the middle of the night. The hostel said that cases like this were common and refused to provide medical care. After 2 days of severe allergic reactions (even using Claritine), I managed to get an appointment at a public hospital on my own and the hostel refused to buy the 4 medicines prescribed by the doctor. Terrible!!!! I don't recommend it to anyone!
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Segnalazione di un ospite Google Maps
This place is terrible. The bed sheet is not replaced. Themy bed already and the bed also has the poorest condition, so old that it makes almost broken sound. Gum is stuck on the frame. Moreover, I have been just waken up due to bed bugs or mosquitoes having bitten me. I hope not bed bugs... I can't find them yet
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Segnalazione di un ospite Booking.com
Location There are bed bugs on every bed
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Segnalazione di un ospite Booking.com
Convenient location Awful, don’t know why people rate this highly. Terrible layout where had to stay upstairs in an apartment a walk down the street. Far too many people for the facilities / bathroom. Worst was a tiny sheet that barely covers over the mattress, another one to lay over, and a skanky quilt on top (with no cover) that has clearly never been washed. So when you turn over at all in the night you end up lying on the actual mattress. Got bed bug bites. Mattress terrible quality and really old. Honestly, for the price this is terrible value and horrible
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Segnalazione di un ospite Booking.com
Location is perfect, personnel is friendly I have read other reviews only after the stay, I consider myself pretty lucky, because I had 2/3 nights relatively comfortable, in a room full of nice girls No bed bugs, no parties haha The common area definitely needs some renovation For third night we had one really smelly person in the room. What was 🤢 And he was wandering around in his stinky underwear, I checked out as early in the morning as I could So the price is good, but if you can pay a little extra, you’d better book different hostel Vibes here can really be off
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Segnalazione di un ospite Booking.com
The stuff was really nice and welcoming; great location; the pupcrawl was nice The toilets are very dirty; the beds are not clean; a guest found bed bugs; there is no isolation
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Segnalazione di un ospite Booking.com
got more then 50 Bedbugs Bites First day, so sorry but AvOID @all costs nice People there, real social and good Location
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Segnalazione di un ospite Booking.com
bedbug
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Segnalazione di un ospite Booking.com
Nice vibe in a good location. I was only staying overnight to catch a flight early the next morning. Providing a towel was useful - but maybe I regret it. The cleanliness is to be expected for the price - aside from the sheets everything was very dirty, dusty and damp. What I think shouldn't be tolerated is bed bugs... I have multiple bites and now have to disinfect all of my clothes. They're no joke
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Segnalazione di un ospite Booking.com
IT WAS TERRIBLE!!! Bedbugs and refusal to provide medical care! I was bitten by bedbugs and had to call an ambulance in the middle of the night. The hostel said that cases like this were common, changed my room, but refused to provide medical care. After 2 days of severe allergic reactions (even using Claritine), I managed to get an appointment at a public hospital on my own and the hostel refused to buy the 4 medications prescribed by the doctor. My health condition worsened because the new room was also full of bedbugs on the floor and bed!!! Other guests had been bitten too. It was terrible!!!! I would not recommend it to anyone! Bedbugs and refusal to provide medical care! I was bitten by bedbugs and had to call an ambulance in the middle of the night. The hostel said that cases like this were common, changed my room, but refused to provide medical care. After 2 days of severe allergic reactions (even using Claritine), I managed to get an appointment at a public hospital on my own and the hostel refused to buy the 4 medications prescribed by the doctor. My health condition worsened because the new room was also full of bedbugs on the floor and bed (Arm, mouth, chin, neck and hand - Some photos attached)!!!! Other guests had been bitten too. It was terrible!!!! I would not recommend it to anyone!
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Segnalazione di un ospite Hostelworld
I would not reccomend staying here. The blankets had no covers akd were probably not washed in between guest. Everything else wad very dirty and smelly as well. Window in the dormatory did not open. SOME OF THE ROOMS HAVE BEDBUGS! and staff did not seem to care. Also most guest are older men so not good for femaoe travelers. We did meet some nice people and there is a cool common area but not worth the struggle.
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Segnalazione di un ospite Hostelworld
This is not a good hostel. The personal was kind but the place is old, not very clean and over packed. The bed wasn’t clean and I got bites, probably from bed bugs. I checked out to change place. You can find way better for the same price.
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Segnalazione di un ospite Booking.com
El personal Amable, Pero eso es todos lados Las instalaciones se veían descuidadas, la llave de mi baño con el agua caliente estaba averiada 🥹 Llegue a considerar que había chinches 😵💫
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Segnalazione di un ospite Booking.com
Very bad hostel. They have other apartments in the same street where it’s disgusting and we had bed bugs in our room. I would not recommend, it was a nightmare. I couldn’t sleep the first night because of how broken was my bed, no ac, disgusting room, you should avoid it at all costs.
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Segnalazione di un ospite Booking.com
Run away. BED BUGS AND THEY KNOW ABOUT IT!!! They kicked us at 1am using the argument they refunded us after we found bed bugs. They also said its normal there is bedbugs because its an hostel…. The management is not really nice and helpful. The dirtiest hostel I’ve ever been. I came 5 years ago and it was such a cool place, big and clean dorms with curtains. Such a good experience. Today its a very different situation. Be very careful if you book here, they are lying. The have what they call « the apartment ». A a floor inside the building next door, with 2 rooms. Those rooms doesnt exist on booking or hostelworld so you pay the same amount of money for a shitty room you did not choose. Its very dirty (check the pictures). The blankets and pillows smells very badly, they do not clean the common area and rooms at all but at least the wifi is working well. They just want to make money on your back. Lets talk about the reception staff. From the minute we’ve met the guy at the reception, he was so rude and arrogant to us and some others guests. Making rude comments to his volunteers about some questions guests are asking and he probably find stupid. Apparently his ego is stronger than to make people feel confortable inside his workplace. Clearly you dont like your job anymore man so change it. Better for everyone.
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Segnalazione di un ospite Booking.com
Central position and cheap prices Everything was pretty untidy and not very clean, as clean as people before would leave it, so you might be lucky you might be not, 1 small bathroom for ten people is not enough (which was dirty and shower filter stuck), bedroom extremely small, the linens of my bed were full of hair and I found two bugs in the bedding.
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Segnalazione di un ospite Hostelworld
Bed bugs…Unfortunately I have to say this to warn people who can’t stomach something like this at all (like me :() I woke up at 4 am because of itching and had weird bites all over. I found signs of squished bed bugs. The beds are really dirty with hairs from strangers and the towel they gave me was also extremely dirty with brown spots. I am glad that they answered me at 4 am on what’s app and put me in another room that was freezing. It was a terrible experience but they gave me an 81% refund.
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Segnalazione di un ospite Booking.com
Positive points: good internet, good interaction space and they allowed me to stay in the hostel's common space even after the end of my daily stay, location, amazin breakfast Except for the bed bugs (I know there is an epidemic of this in Europe,) that bit me in the middle of the night, everything went well. I was also worried about how they reacted after I told them about the situation. They washed my clothes, but nothing more than that. I'm not sure if they vacated the entire room in which the bed with the bedbug was located, as it could have gone to other beds and this would have been a good safety procedure and shows real concern for the guests. I also didn't like the stove in the kitchen of the apartment I was staying in (it took ages to make a simple pasta and I had to go to another part of the hostel. The attendants could also be a little more friendly; one of them was very impatient and sarcastic with me for simply The fact that I don't speak English well and I didn't understand how I could print a piece of paper on my own.
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Segnalazione di un ospite Booking.com
El área común es muy grande y permite socializar fácilmente Me tocó una cama en otro edificio, con cama llena de bedbugs. Las instalaciones son viejas
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Segnalazione di un ospite Booking.com
Im traveling a lot and always in a hostel share rooms. This is the worst experience. It was very very dirty. Toilet always smelly, furniture is very old and used. But that is not the worst part. They do not change covers for sleeping after guests.. I was in room when cleaning team do the job and they just change pillow case and bed sheet but not the covers.. and this guests was here for 3-4 nights.. Even one cover was on the ground, they just pic it up and put it again on the bed.. after i ask cleaning lady why?? she was unpolite and angrily say to me that she did it..i saw on my ayes that she didnt.. After i ask on reception about situation, they was also not so much interested and say to me "we change it after ONE WEEK, bcs not all of you use it" WTF??? how do you know who use it.. And also, after second night i had a lot of bites on my neck. What i should think?? DIRTY AND probably bed bugs.
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Segnalazione di un ospite Booking.com
Nice communal area and good location. My bed had bed bugs. I think this says enough
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Segnalazione di un ospite Hostelworld
I just stayed one night, bedbugs bite me all night, very bad dirty sheets and airless roof making better with vantilators but can’t . The location is good. Facility bathroom are not enough, queues in the morning. Beds on the ground. Be careful not to hit your head to the roof.
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Segnalazione di un ospite Booking.com
The area felt safe. Good cafes and restaurants around They pushed 2 small beds together to try to trick me it was a big bed. I tried to sleep on it but of course the beds separated and I woke up on the ground. I just slept on 1 small bed moving forward after that. They never once contacted me to ask if I was enjoying my stay, or asked if I needed cleaning or toilet paper or anything. Bug bites, I have no idea what was biting me in that room. Maybe spiders, maybe bed bugs, I still have the bites many days after leaving.
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Segnalazione di un ospite Hostelworld
Hostel was in a good location and had a friendly enough reception. However we slept on two foam mattresses on a dirty floor. We would not have had a problem with this as you get what you paid for however, we got eaten alive by bed bugs both nights we stayed there. It has been a week since leaving and we are still scratching away.
Analisi dell'atmosfera
Hostel Mostel è una base economica, nel centro di Sofia, con un lato sociale, ma è ruvida ai margini. Il principale punto di attrazione è il prezzo e la posizione, con facile accesso ai luoghi di interesse centrali, a Serdica, ai mezzi pubblici e ai locali di ristoro vicini. Alcune camere possono trovarsi in edifici appartamentici separati a 5-10 minuti dalla reception, il che cambia l'intero ritmo del luogo. Questo può significare una passeggiata per la cucina, la colazione, la cena o l'area comune, e le stanze esterne possono sembrare molto più semplici dell'edificio principale. L'area comune può essere vivace, con cucina, biliardo, bar e possibilità di incontrare altri backpacker. Il personale può essere amichevole e disponibile, anche se il servizio è inconstante. La colazione è spesso un vantaggio se disponibile, ma l'accesso al cibo, i prezzi e i posti a sedere possono essere confusi o affollati. Questo è meglio considerato come un punto di emergenza per gli backpacker a basse aspettative che danno più valore alla posizione e all'energia sociale rispetto al comfort. Pulizia, bagni, materassi, rumore, calore e precisione della stanza sono punti deboli, quindi non è adatto a chiunque abbia bisogno di una notte sicura, pulita, silenziosa o confortevole.
Segnali da controllare
- Alcune stanze possono trovarsi in un altro edificio a 5-10 minuti dalla reception.
- I bagni e le cucine possono essere sporchi o in cattiva manutenzione.
- I letti e i materassi possono essere scomodi, rumorosi, vecchi o privi di privacy nei dormitori più grandi.
- Il rumore del traffico dei tram, dei pavimenti di legno, delle stanze vicine e delle feste notturne possono essere un problema.
- Pagamento con carta, parcheggio gratuito, pasti gratuiti, asciugamani, riscaldamento, aria condizionata e Wi-Fi potrebbero non soddisfare le aspettative.
- Gli armadietti possono essere troppo piccoli per uno zaino o una valigia piena.