Naga Angkor Hotel

Our experience at the Mony Reach Hotel was truly catastrophic. The check-in process forced us to pay for five nights in advance. To our dismay, the restaurant was closed, a fact revealed moments later by the receptionist. The lack of decoration and an overall dark, creepy vibe made the hotel less than inviting. Breakfast was a nightmare – with unlabeled food items, unhelpful staff, and terrible fruit juices. The absence of à la carte options only added to the disappointment. Staff's attempts to be overly attentive in the lobby left us feeling uncomfortable. Moreover, We are still waiting for each a double bed instead of twin beds To top it off, a suspicion of bedbug infestation arose when my uncle, using a silk pillow to elevate his legs, experienced bites exactly at his feet and legs. Overall, the lack of service and gloomy ambiance left us feeling ripped off. Despite a good location, there are undoubtedly more appealing hotels to choose from. It's evident that staff training is sorely needed at the Mony Reach Hotel.

As long as you pay between $5 and max $10 a night, you can't complain. Don't put your laptop near the AC as is leaks water, nearly fried mine. Not the cleanest but the sheets smell washed and NO bedbugs which is all I care about.....the shower is cold but the weather is so warm it doesn't matter.