Hostal Cuija Coyoacan

I found a strange insect on the bed. After checking Google Images and consulting ChatGPT, it appeared to be a bed bug. I informed the staff immediately, but they insisted it was not a bed bug. However, since neither of us are professionals, I chose to trust the AI analysis and decided to leave early for my own peace of mind. Unfortunately, no refund or compensation was offered. On top of that, when I was moved to another room for the night, NO BED SHEETS were provided. had to sleep directly on the original mattress and pillow, which felt unprofessional. This experience showed a lack of crisis management and concern for guest comfort. I hope the hostel takes this feedback seriously and improves its response to such issues in the future.

Hot head lice, lots of bed bugs. Matreseses are so old, pillows so dirty from people's sweat