HI San Francisco Downtown Hostel

This place was NOTHING but dust and filth. The fact that I managed to get any sleep is nothing short of a miracle - my eyes and nose burnt through the night. The carpet was covered in dirt and several crack/holes in the wall. In addition, there are ungrounded surge protectors all along the walls! Is it too hard to get a grounded system? Similar as well to others experiences, I was getting bed bugs as well annoying me through the night. The only reason this place is getting 2stars is the bathroom and laundry room were at least functional and put together. $130 a night, I may as well stayed at a motel 6 - this place NEEDS to rip out the carpet and put hardwood floors to help its dust and allergies. TL;DR - if you have allergies or asthma, stay away.

I got eaten alive by bed bugs. I was itchy all night and woke up with 6 bites on my wrist to my arm. The Carpet was extremely filthy, I chose to wear sandals my entire stay in the room. The private bathroom was at least clean. There was a solo sink in the room but it was surrounded by a carpet with created a mildew smell. The carpet was extremely stained around the sink and the trash can so you know that was nasty trash and sink stains. The bunk beds were okay, it was about a 7-inch mattress pad on a metal frame. I brought my own pillow so I wouldn't have to use theirs. The grossest thing was when we were collecting our linens to put in the soiled basket and the cleaning lady stopped us. She yelled at us that the top blankets needed to stay in the room. So to me that says that the top blankets aren't washed. They looked pretty dingy, to begin with, but especially during a pandemic I personally think all bedding should be washed. Unfortunately, I wish I knew they didn't clean the blankets prior to using them. The location was close to the BART but there was heavy construction all through the night. It was literally sounded like giants bangs and trucks, I know that's not their fault but I just wanted to let anyone reading this know. Outside there were a lot of homeless and crackheads. Literally yelling at cars, and at each other all through the night. So pretty much I was getting a light nap in at night between all the ruckus. It was too hot to close the window and the ventilation was poor, at least I was with people whom I knew because if they were strangers there was no way you weren't breathing on each other. The staff was sassy, but whatever. You get what you pay for I guess. I've been to 3 other HI hostels. This was the worst.

Bedbugs.. Non professional front desk and cheating management. The worst experience!!! To the manager : Make sure, that all of ur response is totally wrong. Simply I was a risident in the property during last night. I retain all receipts and documents. Cheets had a bedbugs. And I asked to change without complaining. Front desk at night shift had a poor communication skills, This guy called Stive, had reacted in a races way with a slow rate of understanding. Again , what u claimed in ur response is another big mistake reflecting that u did not verify what is happing in the property u manage Or did not like to reveal the truth instead of cheating guest. Courting the hostel as a races and not clean property is applicable. Generally it is the worst experience , I never had before