Burlington Hostel

Bed bugs and the worst bed I ever slept on. Easily the worst hostel experience I have ever had.

Fumigate for bed bugs, and have staff actually check bunks rather than asking guests to do work for you.

Había chinches en 2 de las 3 camas que rentamos; en la noche otro huésped estaba husmeando en nuestras cosas; había un olor raro en la habitación y está lleno de gatos

Bed Bugs

Thank God I only stayed for 6 hours, they have bed bugs, smh..

Terrible. They wasted my time booking me knowing they had BED BUGS! I came and the bed was empty. They shouldn’t have even allowed the booking or refunded me. Instead they waited till 9pm when I arrived to tell me it was supposed to be cancelled. They clearly only care about making money and not the quality of your stay, hence the bed bugs

The hotel felt unsanitary. It was not messy per se but the pictures on the website are misleading. Trashcans around house was seemingly always full. Outdoor cats are only mentioned in reviews (I loved them, but I can see how others might not.) Staff were almost never readily available. Walls in bathrooms are stained which speaks for cleanliness. Bed assignments were changed multiple times an hour before check-in which was strange. I avoided the kitchen so no opinion there. Shower broke on 2nd day of trip and was not fixed even after 2 days. Water from upstairs shower was too hot and downstairs shower was overall awful (low water pressure, no shelves, dirty floormat). No sandals are provided or suggested for shared bathrooms so it is a breeding ground for foot fungus. Toilet paper cannot be flushed, meaning it must be thrown away which feels like a health hazard. Residents don’t clean toilet if they make a mess (not entirely hostels fault but they should be cleaning more often.) Bedrooms were the most adequate part of the hostel. Sheets were cleaned, topsheet, blanked, and pillow were provided, blackout curtains, outlets by the bed and a personal light. Quiet hours were respected. Lockers were a struggle as the codes provided did not work but staff was kind and patient in solving the problem (reassigning lockers). The front porch was also another plus of the hostel as it provided a nice place to relax in the nice weather of LA. The location around the hostel felt safe, however, the hostel itself was not as there were multiple ways to enter without the passcode on the gate. There was also nothing to do close to the hostel aside from the convention center being nearby. edit: Came home to groups of itchy bumps all over my body… oops, bed bugs!