Lake Como · Italy
New Generation Hostel Lake Como
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+ Das Hostel ist zentral gelegen allerdings an einer lauten Straße
- Die Mitarbeiter erklären nichts. Keine Informationen wo das Bad ist, die Küche oder das ich das Frühstück am Tag vorher anmelden müsste. Ich habe den Eindruck das die keine Lust auf ihre Arbeit haben. Keine Handtücher, keine Seife, keine Möglichkeit seine Kleidungsstücke während des Duschens aufzuhängen. Keine Aufenthaltsraum und die Küche ist sehr spärlich ausgestattet. Ich werde nicht wieder kommen.
The hostel is centrally located but on a noisy street The staff does not explain anything. No information where the bathroom is, the kitchen or that I would have to check in for breakfast the day before. I have the impression that they have no appetite for their work. No towels, no soap, no way to hang his clothes during the shower. No living room and the kitchen is very poorly equipped. I will not come back.
+ Tesis güzel ve temiz
- Tesis çalılanlarının dini imanı para sizi bir yürüyen cüzdan olarak görüyorlar
The religious faith of the thesis-robbers is beautiful and clean.They see you as a walking wallet.
+ Zostałem uszukany przez booking i niemoglem dostać spania bo to była spulny pokój z dziewczynami że ja jestem chłopakiem
Zostałem uszukany by booking i niemoglem dostać się do hispania bo to była spulny room with girls że i am boy boy
+ Nic
+ Não gostei de nada neste xiqueiro.
- Tem um tipo de gerente la um tal de "Zee" um paquistanez mal educado grosso, alem de me roubar 2 diarias, me roubou 3 cafés da manhã tambem, mudei uma reserva de 2 dias por telefone disseram q estava ok, quando cheguei la esse " Zee " disse que eu havia perdido minhas diarias por não comparecimento, paguei mais 3 diaria depois com cafe da manhã incluso, ele negou q eu tivesse direito ao cafe da manhã e disse q era erro do booking. A cozinha é porca tem um micro ondas velho e enferrujado q se voce botar comida la dentro, corre o risco de pegar tétano, alem de na lixeira do lado da pia da cozinha ter até papel higienico com usado com excremento humano cheirando mal.
I didn't like anything about this place. There's a manager type the one with a "Zee" a badly educated Pakistani fat, besides stealing 2 diaries from me, he stole 3 coffees from me in the morning too, I changed a 2 day reservation on the phone they said it was ok, when I got to the "Zee" said I had lost my diaries for no appearance, I paid 3 diaries after coffee even in the morning, he denied I had the right to coffee in the morning and said it was a booking error. The kitchen is because it has a...
+ Beds were fairly comfortable but everyone seemed to be provided with poorly fitting sheets and no duvet cover. Location fine.
- You have to pay for soap and a towel - not uncommon for hostels however I didn't expect the soap to be for hands. There is NO soap in any if the bathrooms so unless everyone buys soap who is staying there, you can assume every door handle is filthy. The toilets are cramped and toilet paper is expected to go the bin, and not to be flushed which smells. They are trying to manufacture their own pandemic it feels. Furthermore, if you pay for a towel you expect to be able to hang it somewhere while you shower, but this is not possible. The showers are cramped too and you have to leave your clothes and towel on the floor, or balanced on the door handle. The shower doesn't drain properly so within a minute my clothes which I left on the floor were soaking wet. There is mould everywhere and this is the first place I have ever been to which doesn't even provide hand soap for basic hygiene.
+ A unica coisa interessante e a cidade.
- Tem um tipo de gerente por nome Zee muito mal educado, me roubaram 2 diarias q paguei, liguei para alterar a data disseram por telefone q esta ok, quando fui me hospedar disse este tal de Zee q eu tinha perdido minhas 2 diarias, paguei outros 3 dias com direito a cafe da manhã e fui lezado tambem pois este mesmo senhor disse q minhas diarias nao estavam incluso o cafe da manhã, cafe da manhã q é uma piadapois é um copo de cafe com 1 croissant. Rubaram comida q eu comprei para mim, na cozinha tem um microndas sujo enferrujado q se você esquentar a comida nele pega tetano. Tinha ate papel higiênico sujo de merda do lado da pia da cozinha, vejam as fotos
There is a manager named Zee very badly educated, they stole 2 diaries q paguei, I called to change a date they said by phone q is ok, when I went to me host said this tal de Zee q I had lost my 2 diaries, paguei outros 3 dias com right to coffee in the morning and I was hurt too because this same sir said q my diaries were not even the coffee in the morning, coffee in the morning q is a piadapois is a cup of coffee com 1 croissant in it.
- mauvaise propreté et aucune intimité et la surveillance de bagage à 5€.
Poor cleanliness and no privacy and luggage surveillance at €5.
+ Η τοποθεσία.
- Μπάνιο σε οικτρή κατάσταση, χαλασμένα lockers και καθόλου άνετα και καθαρά κρεβάτια. Ένιωθες ότι ο χώρος δεν είναι γενικά καθαρός
The location. bathroom in a miserable condition, broken lockers and no comfortable and clean beds at all. you felt that the space is not generally clean
- non ho dormito tutta la notte, c'era una puzza incredibile di sporco e ho vomitato per l'odore terrificante
I didn't sleep all night, it was an incredibly filthy smell and I vomited from the terrifying smell.
Recente beoordelingen
Room is clean and locker is big enough for luggage. However, it takes atleast 20 min to get into Como by foot. There’s basically no atmosphere and kitchen is outside and cold at night. When going away you have to give your key to the reception?? And the blanket was literally just a tablecloth, so thankfully I had sweatpants with me!
+ The hostel is so close to the lake and there’s a pathway that you can follow along the lake that has gorgeous views. The staff was so kind and accommodating! They really care about the comfort of everyone staying there. They truly made my experience 10x better. The rooms are perfect if you want to make friends but also spacious enough so you don’t feel crammed together. There’s also lockers for your stuff which was great!
+ 前台小哥服務很好。晨早送我一杯coffee . 交通方便。20分鐘可去到湖邊。床舒適。很好的住宿體驗。
- 如果可以有會好一些。厠所有可以放衣物的地方更方便。設施一般都好。
The front desk was very good. ◎ Early in the morning, they gave me a cup of coffee. ◎ Easy transportation. ◎ 20 minutes to the lake. ◎ Bed comfort. ◎ Very good accommodation experience. ◎ If possible, a better room. ◎ All the places to put clothes are more convenient. ◎ The facilities are generally good. ◎
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+ Very good nice location good staff
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+ La Ubicacion es ideal para todo, hay un local de comida a pasos y un supermercado a unos 5-7 min, la persona de la recepcion fue muy amable y respetuoso. Creo que deberia tener mejor valoracion considerando calidad-precio.
The location is ideal for everything, there is a food court within walking distance and a supermarket about 5-7 minutes away, the person at the reception was very friendly and respectful.
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+ I am coming back ro this place because of Zee !!! And absolute super star of customer service! 5 star customer service 👌 To the manageress of the histel: Please give this superheroes a pay rise or form of recognition! He is employee of the year !!! So professional and extremely helpful and hard working he made my stay wonderful and all the reception team.espexially Shadez Moustaffa were brilliant thanks guys!
- I would love to see privacy curtains at each bed I noticed people putting towels to try to get some privacy :)) Also maybe rail with soem.hangers wohld be so helpful to hang jacket and other clothes thanks so much!
+ Paikka
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+ Exceptional 5 Star service i received from Zee Moustafa and Shezad! Warm welcome kindness helpful friendly service with a smile. I would happily come back because of all wonderful people working in the hostel they made my experience special !!! Professionalism and 5 star hotel vibe from those guys! To the boss/ manager: Please gove those guys a pay rise or extra day off or a bonus they do exceptional job in a very natural way. I stayed in a lot of hostels in various countries in Europe and those guys are special team!!!
- The fact i had to leave 😢
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+ Clean and spacious
+ DIe Lage ist wirklich gut Nähe Villa Olmo, am See, in Laufnähe zur Altstadt von Como
- Schlechtester Zustand der Bäder/Toiletten (Schimmel!) keine Abfallbehälter für das Klopapier in den Toiletten. Dürftiges Frühstück, regulär erst um 9 Uhr erhältlich, keinesfalls vor 8 Uhr möglich. Nach der Online-Registrierung mussten trotzdem nochmal alle Ausweise abgegeben werden, weil im Online-Formular das Ablaufdatum nicht abgefragt wurde. Die bei der Online-Registrierung/Online-Portal angegebene Telefonnummer ist falsch! Keine Reaktion auf Nachfragen via Booking.com oder über die eigene Chat-Angebote (Octo-Chat) Für größere Gruppen schwierig.
Location is really good Near Villa Olmo, am See, in Laufstadt near the Altstadt von Como Worst condition of the Bathrooms/Toilets (Schimmel!) no waste container for the toilet paper in the Toilets. Dürftiges Frühstücks, regular only available at 9 am, not possible before 8 am. After the Online registration all IDs still had to be handed over because the expiration date was not asked in the Online form. The Telephone number given at the Online registration/Online Portal is wrong!
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+ Good price
- Encourage owners to allow for at least one common toilet. For six bedroom dorm, common for people to use shower for long time in the morning and everyone else is unable to use a toilet. After waiting 40 minutes, I asked staff, and they refused access to any other toilet.
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