Porto · Portugal
Samba Guesthouse
Bedwantsrapporten
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Melding van een gast Booking.com
Buenas instalaciones y buena ubicación dentro de Oporto Mi litera en concreto estaba llena de chinches y no pude dormir porque picaban sin parar. Finalmente hablé con la recepcionista y me cambiaron a una habitación superior.
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Melding van een gast Booking.com
Gute Lage, eigentlich gute Infrastruktur Bettwanzen! Und die Reaktion des Besitzers auf die Reklamation
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Melding van een gast Booking.com
Das Personal war sehr nett und die Lage war gut Die Bettwanzen. Wir haben sie erst mitten in der Nacht entdeckt und Booking.com hat uns nicht weiter geholfen. Deswegen mussten wir eine Nacht in der Lounge vom Hostel warten, bis wir uns was neues selber suchen konnten. Das Hostel hat danach aber eine grössere Putzaktion gestartet. Vielleicht sind die Tiere jetzt also weg.
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Melding van een gast Booking.com
- This is by far the worst place I have ever stayed. I have stayed in many hostels throughout my life, but this one is hands down the absolute worst. Beyond the filth visible everywhere—especially in the common kitchens (photos attached) and the rooms—the property is severely INFESTED with BED BUGS. Do not be fooled, as I was, by the positive ratings, which seem to come mostly from private room bookings. If you look closely at the hostel reviews, you will quickly notice that bed bugs are a recurring, long-standing issue here. While you can request a refund, you will be left stranded in the middle of the night with nowhere to go unless you are willing to pay out of pocket for another place. It was a massive waste of money and a terrible experience. Trust me, STAY AWAY. There was a full-blown INFESTATION in progress.
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Melding van een gast Booking.com
Bedbugs warning! / Осторожно, постельные клопы!"I stayed at this hostel for one night, and the next day I woke up with multiple bedbug bites on my arms and shoulders. The bites formed classic linear patterns and started itching terribly by the evening. I am positive I got them here because it was the very first day of my Camino. Please check your mattresses and be careful. I hope the management takes immediate action to treat the rooms."
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Melding van een gast Booking.com
The recepcionist was friendly, the bed looked clean. The location is very good. I stayed in this hostel at the beginning of the walk and it was fine, but on the last day I was here and I got bitten by bedbugs. I had to wash all my clothes and clean all my house, I suffered a lot from swelling of the sting, had to buy medicines. Some beds are neither well ventilated nor well lit. I would only recommend it if they had clearer rules for shoes and backpacks to avoid bed bugs.
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Melding van een gast Booking.com
Lovely staff and a good location. A cozy terrace, where there is no Wi-Fi for some reason. A small towel that you can buy for 3 euros. It would be better to rent a bigger towel for that money. and I was attacked by something, most likely bedbugs. Be careful.
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Melding van een gast Booking.com
The location and convenience. I had a fine time until my final night when the woman in the bunk below mine turned on the light and kept making noise.I saw her the next morning and she explained she was attacked by bed bugs. I was skeptical since I was not and we shared the same bedframe. She then showed me photos and a video. There were crawling bugs on the sheets. I apologized to her. The hostel representative heard the whole story.
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Melding van een gast Booking.com
Organized, communicative, problem-solvers, cheerful, friendly. Staff member willingly brought locksmith’s cutter to 4th floor to cut my too-small padlock off locker and then sold me a right-sized one for one euro. Only working electrical outlet was inside locker, which just presented a small challenge for turning off my alarm as fast as humanly possible in the morning. I don’t think they have plans to upgrade that situation. Oh well, no biggie! Two more problems that could have happened anywhere, but they happen to have happened here, and all in the same night: 1) somebody else’s alarm went off every ten minutes from about 11:30 pm to about 1:30 am until he or she finally noticed it. I looked around for whose it was—even spoke up and turned on the light—but everybody besides me slept like a log. I did not think that the receptionist could really solve this one so I just buried head under pillow until the noise went away. 2) pillow and bedding were infested with bedbugs or fleas. Pretty sure it was my bed only; roommates woke up completely free from the clusters /lines / zigzags of itchy bites that I found all over me. Luckily home was my next stop where I threw all clothes into hot water and everything else into a warm oven for 90 minutes to kill bugs and eggs.