Viana do Castelo · Portugal
HI Viana do Castelo - Pousada de Juventude
Bedwantsrapporten
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Melding van een gast Booking.com
There were a lot of bed bugs in the room, which made my stay extremely unpleasant. This is a serious hygiene issue and completely unacceptable for a hotel. The worst part is the risk of unknowingly carrying them with you, potentially spreading them to other hostels or albergues during your trip, and even bringing them back home. I would not recommend staying here.
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Melding van een gast Booking.com
Had bed bugs
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Melding van een gast Booking.com
Location Old hostel, old beds, old shower, bedbugs.
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Melding van een gast Google Maps
If I could give 0 stars I would. We booked through booking and the pictures doesn’t correspond to reality at all. The facility in general needs a total makeover. Once you walk in you feel like the time has stopped and this is your shelter for the night. The room was extremely dirty-sand on the floor & sand on the bed & sand on the sheets. The windows are super gross havent been clean ever since this hotel was built. Even worse one of the windows is broken. Once we made peace with all that I decided to go under the sheets and we found dead bugs, didn’t want to risk being eaten by bed bugs so we asked for a refund. The staff was very responsive and helpful thats the only good thing. I would avoid stepping a foot any near this establishment. See photos for yourself :)
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Melding van een gast Google Maps
Bedbugs here on 28/3/26.
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Melding van een gast Booking.com
My night there was terrible, the bed cover wasn't good and there were bedbugs, the whole night i was itching. BAD, BAD, BAD
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Melding van een gast Booking.com
Bedbugs, even if a new room were provided I couldn’t sleep
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Melding van een gast Booking.com
Staff we're friendly but I had a severe problem on bed due to excessive bed bugs. Location is nice. My whole body was bitten and still itching. I had to wake up at 3 am and request the staffs to do something. They doesn't seems happy. I was given a different attached room and been requested not to report it. This is not good. Breakfast is rubbish. Balcony is very dirty.
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Melding van een gast Booking.com
Apanhei percevejos
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Melding van een gast Booking.com
Wonderful waterfront location, roms with a balcony, very beautiful common spaces and nice staff. There were bedbugs in my bed, so it was not the best experience for me.
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Melding van een gast Booking.com
Bon emplacement Les douches très bien Réceptionniste très aidante et gentille La propreté Punaise de lit
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Melding van een gast Booking.com
Friendly staff I had bad feelings from the beginning because all furnitures and facilities were old and dirty. My suspicions were correct when the next day I realized I had bed bugs from there ! There must have been lot of them. I contacted the property but they didn’t even give me money back. Can’t recommend to anyone ..