HI Viana do Castelo - Pousada de Juventude

Old hostel, old beds, old shower, bedbugs.

If I could give 0 stars I would. We booked through booking and the pictures doesn’t correspond to reality at all. The facility in general needs a total makeover. Once you walk in you feel like the time has stopped and this is your shelter for the night. The room was extremely dirty-sand on the floor & sand on the bed & sand on the sheets. The windows are super gross havent been clean ever since this hotel was built. Even worse one of the windows is broken. Once we made peace with all that I decided to go under the sheets and we found dead bugs, didn’t want to risk being eaten by bed bugs so we asked for a refund. The staff was very responsive and helpful thats the only good thing. I would avoid stepping a foot any near this establishment. See photos for yourself :)

Bedbugs here on 28/3/26.

My night there was terrible, the bed cover wasn't good and there were bedbugs, the whole night i was itching. BAD, BAD, BAD

Bedbugs, even if a new room were provided I couldn’t sleep

My whole body was bitten and still itching. I had to wake up at 3 am and request the staffs to do something. They doesn't seems happy. I was given a different attached room and been requested not to report it. This is not good. Breakfast is rubbish. Balcony is very dirty.

Apanhei percevejos

There were bedbugs in my bed, so it was not the best experience for me.

La propreté Punaise de lit

I had bad feelings from the beginning because all furnitures and facilities were old and dirty. My suspicions were correct when the next day I realized I had bed bugs from there ! There must have been lot of them. I contacted the property but they didn’t even give me money back. Can’t recommend to anyone ..