Grand House

Chicago · USA

Grand House

Bedwantscontrole in behandeling 61 van 100 beoordelingen geanalyseerd
Controle op geïncentiveerde beoordelingen in behandeling 61 van 100 beoordelingen geanalyseerd

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Prijzen

Privékamers $103 / nacht

HW prijzen vanaf vandaag

Slechtste beoordelingen

Canada Couple Apr 27, 2026 1.0/10

+ The wifi was working fine.

- The room was very noisy, as it faced the street and one of the window's double glazing glasses was broken, providing no soundproofing from the street at all. It is also on the top floor of what seemed to be a night club, so there was more noise coming from that. We barely slept during the one night we stayed over. We had booked a second night but decided to move to another hotel. There weren't two sets of towels in the room. We only found one set but there were two of us there. The outlets on the walls were very loose, our chargers kept falling off. The bed frame was very finnicky and creaked with the slightest of movement. The mattress was decent. There's wasn't enough space in the lockers provided for a decent amount of clothes to be stored there. There was no wardrobe available. The bathroom and kitchen were clean but the bathtub was in bad condition and its curtain was broken and thrown on the floor in front of the tub. Keep in mind the bathroom is shared with one more room.

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United Kingdom Solo traveler Apr 10, 2026 1.0/10

+ Nothing to highlight. I did not stay as I left immediately after seeing the condition of the property.

- The property was extremely dirty and had a strong unpleasant smell throughout. It was not as described online, which was very disappointing. Due to the condition, I could not stay and had to leave immediately. The place clearly needs a full refurbishment and better maintenance standards.

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United States Couple Mar 26, 2026 1.0/10

+ Great location. Terrible room.

- The location was amazing. Other than that everything else was horrible. The bed had no box spring making it sink into the ground and was extremely uncomfortable. The room felt dirty because every single piece of furniture was stained, smelled and looked as if it was picked up in the ally. We brought this to the staffs attention via text since there is no receptionist or worker on site. They totally disregarded our complaint. Will never go back.

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Colombia Couple Dec 6, 2025 1.0/10

+ Me cancelaron la reserva. No me dieron opciones

- Todo malo

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Japan Solo traveler Oct 10, 2025 1.0/10

- I washed my clothes and hung them on my bed frame to dry, but the staff decided to take them without asking and dump them in the lost and found. I explained the situation, but apparently, their policy is “zero responsibility, zero action.” Truly impressive customer service. In the end, my roommate found out that my stuff had been placed in their lost-and-found bag. We showed them the evidence and asked for compensation — and, unsurprisingly, that’s when they suddenly stopped responding. How professional.

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Ireland Solo traveler Apr 13, 2026 2.0/10

- Window was taped, zero soundproofing as if the window was open, door rubbing against the floor, loose lock, shabby walls, shared bathroom. Last-minute room change. Refund refused of course. Chargeback in the bank requested.

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France Group Feb 28, 2026 2.0/10

- Endroit globalement sale et mal entretenu. Manque d’équipements au sein de l’établissement et voisins invivables… Je ne recommande absolument pas

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United States Couple Apr 23, 2026 3.0/10

+ Accessibility as pretty good

- The pillows had dried blood. The window were not sealed correctly all the street noise was bleeding thru. And when I went to go laid down after a while I got super itchy

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Ireland Solo traveler Feb 12, 2026 3.0/10

+ Central location.

- The blind did not work in my room. It was right into the main street with bright lights, flashing billboards and cars constantly going past. The plastic thing to close the blind was missing, so I'm glad I brought my sleeping mask. The room was also freezing cold and very dirty in places. The bed only had a very light sheet with no proper duvet cover. I was shivering and searched the closet for a duvet. I found one but it smelled musty and unclean, but I had to use it to cover myself because it was so cold in the room. Additionally, the bed was super squeaky and the mattress sunken on one side. Pillows rubbish too. Also, there was dust, hair and stains in the room. Picked a cheap room because I was only going to need it for 10 hours but incredibly poor experience with the cleanliness, cold and malfunctioning blind.

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United States Group Oct 13, 2025 3.0/10

+ Very useful location right next to the Blue Line Getting in and out easy with door code texted to me ahead of time All spaces very clean

- After booking a private room, the staff called me to tell me that the price posted on Booking.com was incorrect. Reasonably, the price is actually $99 for each night and that the posted rate was for a shared room. Additionally, the Chicago Marathon meant I would have to pay an extra $100 for Friday night. I don't think it's reasonable to add a surcharge after the agreed upon rate on Booking.com. Next, my credit card was charged $135 more than the total I was quoted. Had I discovered this prior to the last cancelation date, I would have spent my money somewhere else. When I called to get clarification, they were nice but unhelpful. At arrival, getting into the facility was easy with a door code. The room, kitchen, and bathroom were clean and roomy. The room has a giant illuminated Exit sign on the ceiling that does not turn off at night. Glad I brought my sleep mask! The window air conditioner worked very well to keep us all comfortable. On my second night, I arrived after dinner to find a man standing in my room. He had been booked into my room and was confused why someone else was in it. The staff were just as nice and weird as before, booking him into a different room. They had to take a minute to look up my confirmed booking before re-rooming him. As far as I could tell, he did not get the room he had booked. The biggest problem here is complete disorganization instead of an outright scam. I did get what I expected for a hostel, as far as the accommodations went.

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Recente beoordelingen

Canada Couple Apr 27, 2026 1.0/10

+ The wifi was working fine.

- The room was very noisy, as it faced the street and one of the window's double glazing glasses was broken, providing no soundproofing from the street at all. It is also on the top floor of what seemed to be a night club, so there was more noise coming from that. We barely slept during the one night we stayed over. We had booked a second night but decided to move to another hotel. There weren't two sets of towels in the room. We only found one set but there were two of us there. The outlets on the walls were very loose, our chargers kept falling off. The bed frame was very finnicky and creaked with the slightest of movement. The mattress was decent. There's wasn't enough space in the lockers provided for a decent amount of clothes to be stored there. There was no wardrobe available. The bathroom and kitchen were clean but the bathtub was in bad condition and its curtain was broken and thrown on the floor in front of the tub. Keep in mind the bathroom is shared with one more room.

via Booking.com
France Solo traveler Apr 25, 2026 8.0/10

+ L'emplacement au pied du métro est vraiment parfait. On est direct au centre-ville. Chambre et espaces communs plutôt confortables et propres, rien à redire. Excellent rapport qualité/prix.

- Ça reste un hostel donc isolation pas top niveau bruit, mais c'est souvent le cas dans les grandes villes.

Vertaald naar het Engels

The location at the foot of the metro is really perfect. we are directly in the city center. rooms and common areas are rather comfortable and clean, nothing to complain about. excellent value for money. it is still a hostel so isolation not top noise level, but this is often the case in big cities.

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United States Couple Apr 23, 2026 3.0/10

+ Accessibility as pretty good

- The pillows had dried blood. The window were not sealed correctly all the street noise was bleeding thru. And when I went to go laid down after a while I got super itchy

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United States Couple Apr 22, 2026 7.0/10

+ Price was reasonable. Location was convenient.

- Parking obviously. Coffee was offered , however the pot was broken. Room had no real ventilation. Windows were currently winterised, with no real way to open. No AC. No fan. Only thermostat was in the shared kitchen.

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United States Solo traveler Apr 22, 2026 7.0/10

- Have to share bathroom

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Uzbekistan Solo traveler Apr 20, 2026 10.0/10

+ Everything was awesome

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Spain Family Apr 18, 2026 8.0/10

[no text]

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Italy Solo traveler Apr 18, 2026 5.0/10

+ Ottima posizione a pochi passi dalla metropolitana

- Stanza poco pulita ma sopratutto la stanza non era acusticamente isolata. Da un lato sembrava di essere per strada e dall'altro si sentiva ogni rumore dellinterno come se la porta non ci fosse. Inoltre non c'era la possibilità di creare buoi. Il dormire e stato un incubo.

Vertaald naar het Engels

Great location a few steps from the metro The room was not very clean but above all the room was not acoustically insulated. on the one hand it seemed like being on the street and on the other hand I could feel every interior noise as if the door were not there. besides there was no possibility to create oxen. it was a nightmare to sleep.

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Ireland Solo traveler Apr 13, 2026 2.0/10

- Window was taped, zero soundproofing as if the window was open, door rubbing against the floor, loose lock, shabby walls, shared bathroom. Last-minute room change. Refund refused of course. Chargeback in the bank requested.

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United States Solo traveler Apr 13, 2026 6.0/10

+ La location géographique

- C était froid, il n y avait pas de chauffage.

Vertaald naar het Engels

The geographical location C was cold, there was no heating.

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United States Solo traveler Apr 13, 2026 5.0/10

[no text]

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United States Solo traveler Apr 12, 2026 10.0/10

[no text]

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United States Couple Apr 11, 2026 8.0/10

[no text]

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United Kingdom Solo traveler Apr 10, 2026 1.0/10

+ Nothing to highlight. I did not stay as I left immediately after seeing the condition of the property.

- The property was extremely dirty and had a strong unpleasant smell throughout. It was not as described online, which was very disappointing. Due to the condition, I could not stay and had to leave immediately. The place clearly needs a full refurbishment and better maintenance standards.

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United States Solo traveler Apr 9, 2026 10.0/10

[no text]

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United States Solo traveler Apr 8, 2026 5.0/10

+ Affordable price.

- Day 2 of my stay the electricity goes out and im not able to charge my phone before the concert I'm going to. After im back the electricity is back but now theres no water. Next morning water is back but its brown in color. Could add more but I'll stop there.

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France Solo traveler Apr 3, 2026 8.0/10

[no text]

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United States Couple Mar 26, 2026 1.0/10

+ Great location. Terrible room.

- The location was amazing. Other than that everything else was horrible. The bed had no box spring making it sink into the ground and was extremely uncomfortable. The room felt dirty because every single piece of furniture was stained, smelled and looked as if it was picked up in the ally. We brought this to the staffs attention via text since there is no receptionist or worker on site. They totally disregarded our complaint. Will never go back.

via Booking.com
United States Solo traveler Mar 25, 2026 10.0/10

[no text]

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United States Group Mar 19, 2026 9.0/10

+ Very nice location, plenty of space and sleeping accomodation

- No real complaints here