Zedwell Capsule Hotel Piccadilly Circus

Sings of bedbugs - blood and small bug poop stains on the mattress.

Bed bugs

Bed bugs

Minor details: - Thuds in pods can be noisy when guests are moving in / out (I wore earbuds) - Pods are NOT air-conditioned (extractor fan in pod pulls in external aircon via small vents). They do get stuffy but I didn’t have the problems with the humidity some have pictured (even with a wet towel in the pod). Building still feels like work in progress externally but for the price this is fine. Externally, scaffolding has been in place for around 5 years, with no work ongoing. This is likely so that scaffolding can be used to generate advertising revenue. As a local, I know this inappropriate covering of the facade of a listed building has upset many.

DIRTY BED SHEETS, bedbugs!! I asked for a refund and the staff rejected ! I had to leave at 2 AM !!!

I was there for three nights and they didn't change the sheets, I ended up with a lot of bedbug bites or something!

Left half-way through my stay, requested a refund, there were bed bugs, loud fights at night, dirty bathrooms, leaky showers, No A/C, just a fan, no padlocks sold at the hotel or around (although staff will send you to Tesco like headless chicken where the sales people start asking you to name the person who keeps sending people their way from Zedwell), the elevator screens are broken, when I checked-out half a week earlier, the staff didn't even care to ask why, no toilet paper in shows, no faucet for water to refill bottles... yeah. Never again, a lesson worth 200 euros.