Rio de Janeiro · Brazil
Longboard Paradise Surf Club
Bedwantsrapporten
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Melding van een gast Booking.com
Localização boa, coworking com bom wi-fi Em alguns quartos tinham percevejos nas camas, me trocaram de quarto, mas continuaram colocando hóspedes nos quartos infestados
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Melding van een gast Booking.com
Fechei 3 diárias pois precisava de earlier checkin e late checkout porém dormi Uma noite. Noite bem desagradável com a cama com muitos percevejos, filmei mandei pra gestões que confirmou o reembolso da única noite que dormi. Mas sem retorno, infelizmente um ótimo lugar mas sem compromisso com o cliente, eu também tenho. Hostel em outro estado e sei o qual necessário o feedback e a atenção aos hóspedes. Infelizmente não recebi atenção necessária. Sujeira e percevejo nos beliches.
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Melding van een gast Hostelworld
BED BUGS in this hostel!! At first glance, it seems like a great hostel with a lot to offer. The surf lesson I had was okay, but I got a bit injured and the surf instructor didn't seem to care much. Two days later, I discovered bed bugs in my bed :( The staff didn't seem to care at all. I was assigned a new bed, but there was no communication about how they were going to resolve this or how I was doing. They didn’t apologize whatsoever. Additionally, I had to ask myself if I could get a refund; I was suppos
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Melding van een gast Hostelworld
RECENTLY BUGS! stayed beginning of this week, feedback goes in both directions.... problematic: BEDBUGS in one of the dorms! many of the staff don't speak English and they are often not able (due to management) to react to needs (toilet paper, AC, etc...) Also not enough bathrooms/toilets. location is amazing. far from center but worth it. have their own surf equipment and teachers.