Skopje · North Macedonia
Dolphin Hostel
Bedwantsrapporten
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Location BED BUGS
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Nothing Gave me bed bugs and got very badly bitten everywhere Very dirty Only two toilets and one of the locks is broken The two ladies that run the hostel both sleep in the women's only room and talk very loudly into the middle of the night
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Achtung: Bettwanzenbefall Ich möchte andere Reisende ausdrücklich vor einem möglichen Bettwanzenproblem in dieser Unterkunft warnen. Ich habe weniger als vier Stunden in einem der Betten geschlafen und anschließend zahlreiche Bissstellen an verschiedenen Stellen meines gesamten Körpers festgestellt, verbunden mit starkem Juckreiz und teilweise heftigen Hautreaktionen. Ich habe den Betreiber daraufhin kontaktiert. Dieser teilte mir mit, dass das Problem bereits bekannt sei und in zwei Zimmern entsprechende Maßnahmen ergriffen würden, unter anderem durch den Austausch von Betten und Matratzen. Nach dieser Aussage scheint das Problem zum Zeitpunkt meines Aufenthalts jedoch noch nicht vollständig behoben bzw. die entsprechenden Maßnahmen noch nicht in allen betroffenen Bereichen umgesetzt gewesen zu sein. Ich finde es äußerst bedenklich, dass Gäste offenbar weiterhin in Betten schlafen konnten, obwohl dem Betreiber ein Bettwanzenproblem bereits bekannt war. Ich rate daher dringend dazu, sich vor einer Buchung nach dem aktuellen Stand der Schädlingsbekämpfung zu erkundigen. Achtung: Bettwanzenbefall Ich möchte andere Reisende ausdrücklich vor einem möglichen Bettwanzenproblem in dieser Unterkunft warnen. Ich habe weniger als vier Stunden in einem der Betten geschlafen und anschließend zahlreiche Bissstellen an verschiedenen Stellen meines gesamten Körpers festgestellt, verbunden mit starkem Juckreiz und teilweise heftigen Hautreaktionen. Ich habe den Betreiber daraufhin kontaktiert. Dieser teilte mir mit, dass das Problem bereits bekannt sei und in zwei Zimmern entsprechende Maßnahmen ergriffen würden, unter anderem durch den Austausch von Betten und Matratzen. Nach dieser Aussage scheint das Problem zum Zeitpunkt meines Aufenthalts jedoch noch nicht vollständig behoben bzw. die entsprechenden Maßnahmen noch nicht in allen betroffenen Bereichen umgesetzt gewesen zu sein. Ich finde es äußerst bedenklich, dass Gäste offenbar weiterhin in Betten schlafen konnten, obwohl dem Betreiber ein Bettwanzenproblem bereits bekannt war. Ich rate daher dringend dazu, sich vor einer Buchung nach dem aktuellen Stand der Schädlingsbekämpfung zu erkundigen.
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The Hostel is run by a mother and daughter which were lovely Unfortunately, from my very first night — the first night of a long trip — I got many bedbug bites. I reported the issue and changed bed, but unfortunately the situation did not improve. I’m sorry to leave a negative review, but I believe it’s important that those responsible address this issue and ensure proper care and accommodation for future guests.
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Lokacija odlicna Bed bugs
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The 1 star is for the reception lady she was sweet. Otherwise everything about this hostel was horrible The main problem was the beds had bedbugs and they bit my bunk mate so bad that he was covered in bites all over his body and red all over. Hence me and him had to sleep in the living area on the couch which wasn’t comfortable. The didnt have anyone to solve this problem late in the night. No staff and also contacted them over WhatsApp no response. The beds were bad and shaky, no power in the rooms. The worst hostel and experience and on top of that the owner refused to refund. This listing should be removed off booking
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We Got bedbugs at the hostel.
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The placement of the hostel was good The staff spoke very little to none english. The rooms were hot and cluttered. They were also very small. I have heard that there has been bedbugs there, I didn't see any myself, but that doesn't suprise me one bit. The common area was also very cluttered, the kitchen was very dirty and the bathrooms too. The toilet didn't even have any toiletpaper! I left to find a different place to stay within half an hour. When I left i got refunded for two of the three nights, which was nice.
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- Dirty bathrooms, mold, bedbugs and unprofessional customer service
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Veldig hyggelig betjening! Det er bedbugs her. Ikke overnatt her. Jeg sa ifra og hun sa de aldri har sett det før, men ser at andre har hatt problemer med det. Jeg fikk mange stikk, ikke dra hit
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DO NOT BOOK THIS PLACE! IT IS INFECTED WITH BEDBUGS !!!! WE ENDED UP IN THE HOSPITAL AND THERE IS A POTENTIAL DANGER THAT WE BROUGHT IT TO OUR HOMES THIS PLACE IS INFESTED WITH BEDBUGS, PLEASE DO NOT BOOK IF YOU WANT TO STAY SAFE
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It's a comfy honest hostel with a good atmosphere and a well stocked kitchen. They have a thicker mattress than I'm used to in hostels, which makes for a more relaxed night sleep. There were a few minor irritants: the cooker was extremely slow (90 minutes for pasta), there was limited hot water and the mattresses were all in plastic covers (presumably to fight bed bugs).
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Habe von verschiedenen Personen gehört, dass es Bettwanzen hat, absolut ekelhaft
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ATTENTION PUNAISE DE LIT !!!! HORRIFIANT ÇA GROUILLE DE BESTIOLE. Elles se faufilent dans le bois des lits ça donne des frissons. Je n’ai même pas pu être remboursée car aucune réponse de l’établissement c’est honteux !!! ça ne correspond pas à ce qu’on nous vend !!!!!! ATTENTION PUNAISES DE LIT !!!!! Infestée de punaise de lit quelle horreur !!!!! et l’établissement ne correspond pas aux photos. C’est honteux, aucun remboursement n’a été fait alors que j’ai été remplie de piqûres et endroit pas très propre. On ne peut malheureusement pas mettre de vidéo, mais croyez moi que j’ai plus d’une preuve !!!!!!!!
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The staff really tried their best, and I appreciated the balcony provided for smokers. The staff tried their best, but they spoke only Spanish, making communication very difficult without constant use of Google Translate. Unfortunately, the room did not live up to the description or photos. One room had no lockers at all, and the second room I was offered had lockers but no way to lock them. More importantly, the security was completely unsatisfactory. The front door was often left wide open, allowing anyone from the street to enter the building. Furthermore, the door to the actual room had no lock, which felt very unsafe. To make matters worse, I woke up with what appear to be bedbug bites. Although I had booked two nights, I checked out immediately the next morning as soon as the itching started.
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It was cheap, so I shouldn't really complain. The beds were comfortable but I got bedbugs from this place. The shower/toilet room were not the cleanest and the locks were not very secure.
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This hostel is very cheap so you can't really complain about much. There is hot water, kitchen you can use, WiFi, TV etc etc and the rooms are well heated in the winter. Staff are also friendly and welcoming and they do request guests to be quiet after 11 and turn off the TV so that is a plus for the light sleepers. Bedbugs are still an issue. Looks nothing like the photos. Cleanliness could be improved in all areas and there is very little space. The dryer doesn't work well so although there is a possibility to wash your clothes it costs 5 Eur and you won't be able to get them dry in the dryer. The hostel has too many guests for the communal space and bathrooms but as I already mentioned its really cheap so its a bargain.
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The staff (which was one girl) was nice Everything. So dirty, the restrooms extremely dirty and old, the door wouldn’t even close properly. Bed bugs, I got 20 bites over my body. Weird crowd, specially old man staying there and some people sleeping on the common areas.
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decent location, comfy you will leave with bed bugs, the bunks are covered in stains from bed bug poo etc. avoid at the moment
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L’emplacement Y avait des punaises de lit dans ma chambre tout mon corps est abîmé là
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La ubicación es ideal, está a poca distancia de la estación y de el centro. El personal muy amable. Las instalaciones están bien - había un olor extraño en la cocina - bastante segura que habían chinches/bedbugs - hice el check out bien temprano y había gente durmiendo en los sillones del área común, eso lo encontré peculiar
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Cheap and decent location You’ll be leaving with bed bugs. Facilities unclean.
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Cheap I was concerned about the hygiene in the bathroom and around the bed. I think there were probably bedbugs or some other insects in my bed. When I woke up in the morning, I had six bite marks on my left arm. Looking at the reviews, I saw that there had been bedbug infestations in the past. Most of the guests were long-term residents or people who lived there. For some reason, there was a girl who slept in the living room every night, making it impossible to relax there. They should improve this. バスルーム、ベット周りの衛生面が気になった。おそらく私のベットにはトコジラミか何か虫がいたと思う。朝起きると左腕に6箇所の刺し跡があった。レビューを見ると以前トコジラミが発生していた。長期滞在者やそこで暮らしている人が大半を占めていた。なぜかリビングで毎晩寝る女の子がいて、リビングでくつろぐこともできない環境。改善したほうがいい。
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jut bed bugs staff change my room thanks for the el salvador staff girl
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Leider gibt es Bettwanzen. Bilder entsprechen nicht der Realität. Es war immer jemand zum Ansprechen da
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Only locasjon. The face frendly personal, The bed buggs.
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Colombian employees. 4 bed dormitory. The hostel is struggling to control a bed bug outbreak. A fumigation program is underway & progress is being made. Some mattresses are blown out. The old man from Bangladesh who snores loudly & prays loudly in the middle of the night. Please evict noisy invasive guests.
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Personal war sehr gut, wifi auch gut und die Lage ist perfekt. Leider gab es Bettwanzen und ich habe das Hostel vorheitig verlassen. Sauberkeit
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The staff was amazing. Super friendly and nice with the guests BED BUGS!!!!!
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Las instalaciones, el personal y la ubicación es excelente Hay chinches y no se preocupan mucho por el bienestar de los huéspedes respecto con estos insectos
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Good for price. Balcony was nice to relax on Got burned from shower faucet from accidentally brushing against it with hand, burn mark lasted a week on hand. Bed bugs in friend's bed
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De locatie HET WEMELT ER VAN DE BEDWANTSEN
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I received a refund There was a huge infestation of bedbugs in my room, which led to having more than 30 bedbug bites after staying at the hostel for just one night. The infestation was so severe that it could not have been overlooked by cleaning staff, it must have been there for at least few months.
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The volunteers working at the hostel were to me like a family, very funny and helpful. The hostel is also located close to the center and the price is okay. Lockers are provided free of charge. Many things in the hostel are broken and need to be fixed. The door of the 4 bedroom room is broken and cannot be closed. Because of that the cold from the outside kept getting into the room and because of that we were unable to sleep during the night. There are also bedbugs in the room. I got several bites during my two night stay there.
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You can see the signs from booking.com and Hostelworld in the common room when you arrive, 2019 and before with 9 and higher ratings. Maybe it was covid and the lack of tourism but nowadays it’s not even near a 9.0 hostel. It’s not so dirty as I read in previous comments and luckily I didn’t find any bed bugs but still a lot to improve… Two individual bathrooms for the number of rooms they have is too little (and they should be cleaned more often). The dorms are very basic and need maintenance, the door of the dorm I was in didn’t even close properly. The internet is not very good. The people working there are not very helpful, either they don’t know or don’t care. It was not super bad but I would try other option (and I know that there aren’t many in Skopje)
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It was a good location to the city - that’s all i can really say for the positives The room i was in (all girls dorm) was tiny, no room to put bags and the only locker offered was a draw under the bed which locked but was not offered a key. The place was run by volunteers who had no idea what was going on and were sleeping at the reception desk half the time, the volunteers also didn’t speak very much english (like at all) instead they were all speaking spanish and barely tried to communicate - i asked a volunteer about washing in the morning and gave him a bag of clothes to wash (we communicated barely but he said yes asked when my check out was and i assumed he was going to do it) and he put it under the reception desk i assumed that’s where they put it while waiting for the washing machine to be free. I left for the day came back and it was still there, i paid for my stay and mentioned paying for my washing (which i as assuming was being done) and the volunteer at reception mentioned to the same volunteer from earlier to do it in which he replied he would. I waited until 8pm before i went out and it was still there under the desk so i ended up taking it back. The kitchen was very small and the bathrooms weren’t very clean. Was skeptical of this hostel when booking considering the other reviews about bed bugs - i didn’t find any luckily but overall wasn’t a pleasant stay.
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I actually loved the hostel; it's very close to the city center, and the volunteer staff is very friendly. There's a great social atmosphere. There were bed bugs everywhere; on the first day, I killed one, and the next day, two bed bugs. Then I changed my bed. However, after leaving the hostel, I had sores on my hands and legs. I gave it a rating of 1 because of this reason. The entire hostel needs to be treated with insecticide.
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The hostel staff was great. They were very helpful and nice. The location was good, only a short walk to the central square and the bus station. There were grocery stores nearby. I found bedbugs in my room, this was a huge minus of course, the staff told me the pest control is coming there the same day I left so the situation might be better now. My room wasn't very clean, when I checked under the bed there was a lot of dust and a random plastic bag. The bathrooms were very cramped and small, one of the toilets broke.
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El personal es súper amable y el Hostel es lindo pero hay chinches por todos lados . Bed Bugs ! No vayan a éste lugar Bed Bugs !! Muuuuchas chinches por todos lados y sabiendo que hay insectos en su Hostel siguen rentando a la gente . Pésimo lugar
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El personal fue muy amable Hay chinches por todo el Hostel. Bed Bugs , bed Bugs anda bed Bugs. No entiendo cómo el dueño puede seguir rentando a personas cuando sabe que tiene bed Bugs..😡
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Really good people and good vibes! Bedbugs, I have dozens of bites for couple of days. As it appeared, the issue is reported constantly but it looks like owners of the hostel don't care at all. To my mind, it is unacceptable and the place should be closed till the issue is resolved. The lessons learned by me is to not just look at the score of a place but also pay attention to reviews
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Maybe the interior, close to the center (maybe good), which however is boring and not the best neighbourhood in town. Bed bug in male dorm in 11/2023! The wall was full of dead bug pieces and bloody scratches!!!! Do your research and know what happens when they bite you and bring them home!! Spanish guy at reception exceptionally unwelcoming! No real English, no smile, no help…do something else if its not for you.
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Not too far from bus station. 10-15 min walk. Friendly staff. I read the previous review for bed bugs AFTER I booked. Beds are covered with a mesh, like a mosquito net. Not sufficient for a hostel. I asked for a bed sheet. Bedding was not clean. Blankets smelt gross. Bathroom was dirty. Not for me.
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The staffs were friendly. The facilities were good. Location was okay, 15 minutes walk to centre and old turkish bazaar. Leya, the receptionist was a very entertaining and wonderful lady. 8 person in a room were too crowded, lockers were there but we weren’t provided. There were bedbugs during my stay.
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Los baños son grandes y están bien. El pibe de la recepción buena onda. Estaba apestado de chinches. Me picaron mal. Todo el cuerpo con ronchas. Más de 50 picaduras. Es realmente molesto porque te dura como 1 semana la picazón.
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Close to the bus station. Nice common area Curtains in the beds for privacy Tried to charge me more during check-in. Staff sleeping in the common area during the night, if you wake up early they're still sleeping on the couches. Some people checked out due to bedbugs in their room
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Friendly people including the reception guy, Santiago There were bed bugs in this hostel. I've got over 30 bed bug bitesin 2 nights…
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Not too far from the bus station,some shops nearby We spent exactly an hour at this propert before finding out about new friends-the bed bugs. I saw the bedsheets being stained with dried blood and checked the mattress for bed bugs. We decided to switch the hotel immediately and had to wait for the manager to come back because we could only get our money back in denars, which we didn’t need,because we paid in euros. The guy at the reception didn’t speak English at all so we had to communicate over the google translator which was hard too. The only good thing about this hostel is the manager who gave us our money back without any drama. Considering the fact that the bed bug problem is an ongoing issue since a couple of month, I can’t find any plausible explanation for the existence of this hostel. Long story short: Run away, and find a better place because I wouldn’t even stay here for free.
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I'm not able to evaluate our stay because the hostel was shuting down due to bedbug poisoning and we had to asap find us a new place to stay for the booked dates.
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this hostel doesn’t care about its guests, they don’t care about sorting the bed bug issue (on going from 18th september 2023) they don’t care that a young woman had to pack and leave her room at 1am and refused to help me look for alternative accommodation the bed i was given was dirty, there was pubes and blood stains on the ripped bedsheets, no plug sockets for top bunk (yet bottom gets 3) they gave someone else my locker and the entire atmosphere in the hostel was miserable & the bathroom was a state the people here absolutely shouldn’t be working in hostels, it’s clear they don’t care about guests and they don’t know anything about the city or macedonia i stayed in this room for maybe 40 minutes and have at least 30 bite marks