a&o Düsseldorf Hauptbahnhof

Every thing wad horrible the hotel was way different than its pictures . It was hot it had a bad smell and it was really dirty it had bed bugs . And honestly in this heat you need to have air conditioning but in stead theres a small little fan that doesnt do anything .

Bed bugs !

Nasty I had a lot of experience in hotels, hostels and motels, but this one was by far one of the worst, if not THE worst (and I didn't have high expectations to begin with). I've never stayed in a place so dirty. We booked three rooms, got switched from one to the fourth because we found a condom on the ceiling, and yet all the rooms were equally filthy. The beds had not been changed, after asking for new sheets we had to change the beds in one room ourselves, other room was supposed to be done by the staff, but when we returned to the room the sheets still looked dirty, there were all kinds of scaby things and hair on it. Bathrooms in all rooms had clearly not been cleaned, they were disgusting. In one of the bathrooms there was dried vomit on the wall. I was honestly surprised that we didn't find any bed bugs or other pests there. Of the three rooms we stayed in, two had good mattresses and were very warm. However, one room had terrible mattresses on the beds, we could literally feel the iron base of the bed, also it was freezing at night while the radiator was set to full and the windows closed. When booking the rooms we also booked two parking spaces. We couldn't pay right away for some vague reason. When we arrived the parking lot was full and our spots were given away. The stuff tried to make up for this by offering us a free breakfast, but considering how dirty the rooms and general coffee corner were, we didn't take advantage of the offer. The team there was not “not nice”, but not really “nice” either, which is totally new for me, because normally when I think of a hostel I think of hospitality, nice people and a lot of fun. Besides the nice concept of the lobby (only concept because it was dirty too) there was literally nothing positive to say about this place. Not even the price, it was the most expensive hostel stay I have ever booked. I definitely don't recommend it.

Nasty I had a lot of experience in hotels, hostels and motels, but this one was by far one of the worst, if not THE worst (and I didn't have high expectations to begin with). I've never stayed in my place so dirty. We booked three rooms, got switched from one to the fourth because we found a condom on the ceiling, and yet all the rooms were equally filthy. The beds had not been changed, after asking for new sheets we had to change the beds in one room ourselves, other room was supposed to be done by the staff, but when we returned to the room the sheets still looked dirty, there were all kinds of scaby things and hair on it. Bathrooms in all rooms had clearly not been cleaned, they were disgusting. I was honestly surprised that we didn't find any bed bugs or other pests there. Of the three rooms we stayed in, two had good mattresses and were very warm. However, one room had terrible mattresses on the beds, we could literally feel the iron base of the bed, also it was freezing at night while the radiator was set to full and the windows closed. When booking the rooms we also booked two parking spaces. We couldn't pay right away for some vague reason. When we arrived the parking lot was full and our spots were given away. The stuff tried to make up for this by offering us a free breakfast, but considering how dirty the rooms and general coffee corner were, we didn't take advantage of the offer. The team there was not “not nice”, but not really “nice” either, which is totally new for me, because normally when I think of a hostel I think of hospitality, nice people and a lot of fun. Besides the nice concept of the lobby (only concept because it was dirty too) there was literally nothing positive to say about this place. Not even the price, it was the most expensive hostel stay I have ever booked. I definitely don't recommend it.

bedbugs

FÜR ANSPRUCHSLOSE Gute Lage!! Personal nicht freundlich, nicht sauber, Keine Heizung, Kein Wasser morgens da alle das Wasser morgens genutzt haben (ganze Etage) Sehr hellhörig! Viele JGA-Gruppen Dreckige Bettwäsche bzw. vllt auch Bettwanzen. Für eine Nacht ist es ok!