Bed bug reports for a&o Düsseldorf Hauptbahnhof

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a&o Düsseldorf Hauptbahnhof

Dusseldorf · Germany

a&o Düsseldorf Hauptbahnhof

Punk Score
10% GODAWFUL
High confidence 11,162 reviews
≈259 possibly bought
Seriously don't stay here please
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Booking.com ≈$17 HW prices from yesterday
Bed bug reports Showing 6 reports · 1 in the last 12 months
  1. Guest report Booking.com

    I didn’t like anything Every thing wad horrible the hotel was way different than its pictures . It was hot it had a bad smell and it was really dirty it had bed bugs . And honestly in this heat you need to have air conditioning but in stead theres a small little fan that doesnt do anything .

  2. Guest report Hostelworld

    Bed bugs !

  3. Guest report Booking.com

    Concept of the lobby Nasty I had a lot of experience in hotels, hostels and motels, but this one was by far one of the worst, if not THE worst (and I didn't have high expectations to begin with). I've never stayed in a place so dirty. We booked three rooms, got switched from one to the fourth because we found a condom on the ceiling, and yet all the rooms were equally filthy. The beds had not been changed, after asking for new sheets we had to change the beds in one room ourselves, other room was supposed to be done by the staff, but when we returned to the room the sheets still looked dirty, there were all kinds of scaby things and hair on it. Bathrooms in all rooms had clearly not been cleaned, they were disgusting. In one of the bathrooms there was dried vomit on the wall. I was honestly surprised that we didn't find any bed bugs or other pests there. Of the three rooms we stayed in, two had good mattresses and were very warm. However, one room had terrible mattresses on the beds, we could literally feel the iron base of the bed, also it was freezing at night while the radiator was set to full and the windows closed. When booking the rooms we also booked two parking spaces. We couldn't pay right away for some vague reason. When we arrived the parking lot was full and our spots were given away. The stuff tried to make up for this by offering us a free breakfast, but considering how dirty the rooms and general coffee corner were, we didn't take advantage of the offer. The team there was not “not nice”, but not really “nice” either, which is totally new for me, because normally when I think of a hostel I think of hospitality, nice people and a lot of fun. Besides the nice concept of the lobby (only concept because it was dirty too) there was literally nothing positive to say about this place. Not even the price, it was the most expensive hostel stay I have ever booked. I definitely don't recommend it.

  4. Guest report Google Maps

    Nasty I had a lot of experience in hotels, hostels and motels, but this one was by far one of the worst, if not THE worst (and I didn't have high expectations to begin with). I've never stayed in my place so dirty. We booked three rooms, got switched from one to the fourth because we found a condom on the ceiling, and yet all the rooms were equally filthy. The beds had not been changed, after asking for new sheets we had to change the beds in one room ourselves, other room was supposed to be done by the staff, but when we returned to the room the sheets still looked dirty, there were all kinds of scaby things and hair on it. Bathrooms in all rooms had clearly not been cleaned, they were disgusting. I was honestly surprised that we didn't find any bed bugs or other pests there. Of the three rooms we stayed in, two had good mattresses and were very warm. However, one room had terrible mattresses on the beds, we could literally feel the iron base of the bed, also it was freezing at night while the radiator was set to full and the windows closed. When booking the rooms we also booked two parking spaces. We couldn't pay right away for some vague reason. When we arrived the parking lot was full and our spots were given away. The stuff tried to make up for this by offering us a free breakfast, but considering how dirty the rooms and general coffee corner were, we didn't take advantage of the offer. The team there was not “not nice”, but not really “nice” either, which is totally new for me, because normally when I think of a hostel I think of hospitality, nice people and a lot of fun. Besides the nice concept of the lobby (only concept because it was dirty too) there was literally nothing positive to say about this place. Not even the price, it was the most expensive hostel stay I have ever booked. I definitely don't recommend it.

  5. Guest report Booking.com

    location bedbugs

  6. Guest report Google Maps

    FÜR ANSPRUCHSLOSE Gute Lage!! Personal nicht freundlich, nicht sauber, Keine Heizung, Kein Wasser morgens da alle das Wasser morgens genutzt haben (ganze Etage) Sehr hellhörig! Viele JGA-Gruppen Dreckige Bettwäsche bzw. vllt auch Bettwanzen. Für eine Nacht ist es ok!

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👕 Laundry 📋 Meeting Room 🅿️ Parking 🍺 Bar 🍳 Breakfast
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Bicycle Parking Luggage Storage 24 Hour Reception Housekeeping Internet Access Cable TV Pool Table Wi-Fi Linen Included Reading Light Hair Dryers Towels For Hire Hair Dryers For Hire Key Card Access Common Room Free City Maps Free WiFi Hot Showers

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