Auckland · New Zealand
Utopia 31 Hostel (Formerly Frienz Backpackers)
Evidência de segurança
9 relatos 3 relatos recentes 327 avaliações de texto analisadas
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A homeless guy broke into our room and slept in a free bed and in the morning he was doing inappropriate things to himself!
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A homeless guy broke into our room and slept in a free bed
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A homeless guy broke into our room and slept in a free bed and in the morning he was doing inappropriate things to himself!
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Avaliação completaDONT STAY HERE! A homeless guy broke into our room and slept in a free bed and in the morning he was doing inappropriate things to himself! The staff proceeded to let him shower IN A FEMALE BATHROOM before making him leave. Horrible experience
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repeated intimidation from a long-term resident
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Avaliação completaI stayed here for a month. During my stay, I experienced repeated intimidation from a long-term resident, while another guest left the hostel after describing ongoing verbal harassment. In my experience, no meaningful action was taken until I submitted a formal written complaint, despite the situation being known. Instead of accepting criticism, the hostel later publicly accused me of fabricating events in response to my Google review. My safety never seemed to be the priority.
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Doors to rooms are always open because people in the room leave them open so anyone could easily walk in off street to take your things.
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Avaliação completaNo idea how this place gets 8.8 stars. Hostel is on top of a night club so good luck sleeping if that club is open. The whole building shakes. Beds are super uncomfortable and they creak like crazy any time anyone rolls over or gets into bed. Doors to rooms are always open because people in the room leave them open so anyone could easily walk in off street to take your things. Bathrooms not great, shower very inconsistent temp wise. Lots of weird long term people living there
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A homeless man entered the common area one morning and assaulted one of the staff, he also threatened to hit me
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A homeless man entered the common area one morning and assaulted one of the staff, he also threatened to hit me
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Avaliação completaPoor security. A homeless man entered the common area one morning and assaulted one of the staff, he also threatened to hit me.... The front door should not be open all the time, anyone can just walk in. The beds were both extremely uncomfortable and creeked with every movement. Only good thing was the location.
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there were people hanging outside the hostel asking for money and harassing me when I walked in
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Avaliação completaGross, I left without a refund. I don’t recommend at all. The kitchen and all the dishes were disgusting. Not to mention there were people hanging outside the hostel asking for money and harassing me when I walked in.
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guests are stealing them despite the kitchen area is always under surveillance
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Avaliação completaOverall anaverage experience. Nothing special about this hostel. A low rating was given as if you're storing food in the refrigerators, guests are stealing them despite the kitchen area is always under surveillance.
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