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Sketchy reports for Utopia 31 Hostel (Formerly Frienz Backpackers)

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Utopia 31 Hostel (Formerly Frienz Backpackers)

Auckland · New Zealand

Utopia 31 Hostel (Formerly Frienz Backpackers)

Punk Score
9% GODAWFUL
High confidence 395 reviews
≈44 possibly bought
Seriously don't stay here please
Sketchy reports
3 recent reports
Book here:
Hostelworld from ≈$17
HW prices from today
Sketchy reports 9 reports

9 reports 3 recent reports 327 text reviews scanned

Why this surfaced

Repeated, deduplicated traveler-review reports matched these incident categories:

One report can match more than one category. Counts describe review reports, not independently verified incidents.

These are reports in traveler reviews, not independently verified incidents. Duplicate review text and strong repeat-reviewer identities count once.

Category matches are automated. Relevant passages are exact review quotes selected from concrete incident wording, not hidden model rationales. If none appears, treat the match as suspect and check the full review.

Evidence reviews

    • A homeless guy broke into our room and slept in a free bed and in the morning he was doing inappropriate things to himself!
    • A homeless guy broke into our room and slept in a free bed
    • A homeless guy broke into our room and slept in a free bed and in the morning he was doing inappropriate things to himself!
    Show full review Full review
    DONT STAY HERE! A homeless guy broke into our room and slept in a free bed and in the morning he was doing inappropriate things to himself! The staff proceeded to let him shower IN A FEMALE BATHROOM before making him leave. Horrible experience
    • repeated intimidation from a long-term resident
    Show full review Full review
    I stayed here for a month. During my stay, I experienced repeated intimidation from a long-term resident, while another guest left the hostel after describing ongoing verbal harassment. In my experience, no meaningful action was taken until I submitted a formal written complaint, despite the situation being known. Instead of accepting criticism, the hostel later publicly accused me of fabricating events in response to my Google review. My safety never seemed to be the priority.
    • Doors to rooms are always open because people in the room leave them open so anyone could easily walk in off street to take your things.
    Show full review Full review
    No idea how this place gets 8.8 stars. Hostel is on top of a night club so good luck sleeping if that club is open. The whole building shakes. Beds are super uncomfortable and they creak like crazy any time anyone rolls over or gets into bed. Doors to rooms are always open because people in the room leave them open so anyone could easily walk in off street to take your things. Bathrooms not great, shower very inconsistent temp wise. Lots of weird long term people living there
    • A homeless man entered the common area one morning and assaulted one of the staff, he also threatened to hit me
    • A homeless man entered the common area one morning and assaulted one of the staff, he also threatened to hit me
    Show full review Full review
    Poor security. A homeless man entered the common area one morning and assaulted one of the staff, he also threatened to hit me.... The front door should not be open all the time, anyone can just walk in. The beds were both extremely uncomfortable and creeked with every movement. Only good thing was the location.
    • there were people hanging outside the hostel asking for money and harassing me when I walked in
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    Gross, I left without a refund. I don’t recommend at all. The kitchen and all the dishes were disgusting. Not to mention there were people hanging outside the hostel asking for money and harassing me when I walked in.
    • guests are stealing them despite the kitchen area is always under surveillance
    Show full review Full review
    Overall anaverage experience. Nothing special about this hostel. A low rating was given as if you're storing food in the refrigerators, guests are stealing them despite the kitchen area is always under surveillance.

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Facilities

🍳 COOKER 👕 Laundry 🌅 Outdoor Terrace 🌆 Rooftop 🍳 Breakfast
Other facilities (40)
Adaptors Jobs Board Luggage Storage Fax Service Housekeeping Card Phones Reception (Limited Hours) Internet Access Book Exchange Board Games Cable TV Wi-Fi Smart TV Recycling Bins Linen Included Towels Not Included Charging Plugs Towels For Hire Hair Dryers For Hire Late Check-out Security Lockers Key Card Access 24 Hour Security CCTV in Common Areas Fire Extinguishers Smoke Alarms Smoke Detector Common Room Lounge Room Social Balcony Elevator Free City Maps Free WiFi Free Internet Access Free Security Lockers Free Luggage Storage Hot Showers Vending Machines Filtered Water Dispenser Panoramic Views

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Over-mentioned compared with nearby hostels