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Relatos de segurança para 36 ROOMS Berlin Kreuzberg

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36 ROOMS Berlin Kreuzberg

Berlin · Germany

36 ROOMS Berlin Kreuzberg

Punk Score
8% HORROROSO
Alta confiança 3,175 avaliações
Sério, por favor não fique aqui.
Relatos de segurança
19 relatos recentes
Reserve aqui:
Hostelworld a partir de ≈$12
Booking.com ≈$21 Preços HW a partir de ontem
Evidência de segurança 35 relatos

35 relatos 19 relatos recentes 2290 avaliações de texto analisadas

Por que isto apareceu

Relatos repetidos e deduplicados em avaliações de viajantes corresponderam a estas categorias de incidentes:

Um relato pode corresponder a mais de uma categoria. As contagens descrevem relatos em avaliações, não incidentes verificados de forma independente.

São sinais de segurança em texto de avaliações, agrupados por categoria. Úteis para triagem de risco, não como relato de incidente verificado.

As correspondências de categorias são automáticas. Os trechos relevantes são citações exatas selecionadas por linguagem de incidentes concretos, não raciocínios ocultos do modelo. Se nenhum trecho aparecer, trate a correspondência como suspeita e confira a avaliação completa.

Avaliações como evidência

    • bunch of con men, crooks, criminals and thieves
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    Terrible place, bunch of con men, crooks, criminals and thieves. And that's only the door staff.
    • They canceled my booking without telling me so I got all the way there for nothing.
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    If I could give 0 stars I would. They canceled my booking without telling me so I got all the way there for nothing. Stole my money.
    • homeless high man tried to come into our room one morning despite us being 3 floors up and in a private room.
    • homeless high man tried to come into our room one morning despite us being 3 floors up and in a private room.
    • homeless high man tried to come into our room one morning despite us being 3 floors up and in a private room
    • homeless high man tried to come into our room one morning despite us being 3 floors up and in a private room.
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    UNSAFE - homeless high man tried to come into our room one morning despite us being 3 floors up and in a private room. Also poo was smeared across the shower wall, evident it has not been cleaned for years. So unsafe for any women solo travellers, would NEVER recommend.
    • Got locked out my room in middle of night to use bathroom.
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    Dirty. Keys cards broke several times on multiple doors. Got locked out my room in middle of night to use bathroom. No one to help. Also got locked out entire hostel. Several times cards for bathrooms did not work. This is frankly dangerous especially if trying to get in late at night
    • Our room was a combination of weed smokers and near death old men who creeped on us as we slept.
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    Our room was a combination of weed smokers and near death old men who creeped on us as we slept. Not once did I feel comfortable in this space, from the moment of entry to finding dark stains on all bedding (compulsory and additional cost) to coming back from a day out to find a man sleeping in my bed because reception had told them it was available (it had my headphones and charger on it and the bed was fully made). Reception was not available to assist nor to support. 0/10. Location great.
    • increasing the expenditure of a 12€ one night stay by 4€ which is a 30% markup.
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    bait and switch due to linen, increasing the expenditure of a 12€ one night stay by 4€ which is a 30% markup. there were so many people sharing a shower that the restroom was constantly flooded and smelled like mould. As a result, did not use.
    • I arrived with a confirmed and fully paid reservation ($550 USD), and the hotel refused to honor it.
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    Nothing Total FRAUD. I arrived with a confirmed and fully paid reservation ($550 USD), and the hotel refused to honor it. They didn't provide a room nor a refund. They literally stole my money and left me stranded. This place is dishonest and unreliable. Do not trust their availability—they will take your money and leave you on the street. Avoid this nightmare at all costs!
    • Someone stole my charger and my t.shirt and also went into my saut case.
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    Someone stole my charger and my t.shirt and also went into my saut case.I made a complaint to get a refund but none of the staff will accept my complaint or to refund me to get my charger back or my t.shirts I was very nice not to call the police
    • she had stolen STOLEN my earrings and throw away my blankets and I had no bed to sleep in.
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    There was free WiFi. Nothing more. Oh well, where should I start… The girl in the reception where angry looking at the new customers and didn’t want to help them or give them new blankets. Service minded people IS NOT WORKING HERE. Then, shady people where standing in the ”apartments” hallaway. You have also problem to go inside the hotels main door. Well. One day I came home late, the angry woman in the reception - who also lives in the room togheter with the ”tourists” she had stolen STOLEN my earrings and throw away my blankets and I had no bed to sleep in. She was extremely mysterious. You will not give any money from that place if something get stolen from you, and then we understand why…
    • a lo que mi amiga y yo pudimos confirmar desgraciadamente ya que un chico de la calle nos persiguió hasta el hotel y nos forcejeó empujando la puerta hasta conseguir entrar
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    No hay ningún punto bueno a decir La chica de recepción es súper antipática. Mi amiga y yo llegamos para pedir una habitación para una noche que vimos por booking que estaba a 50€. La chica nos dice que eran 60€ a lo que nosotras le debatimos que, efectivamente, vimos que eran 50€. Ella nos dijo q eso solo era precio de booking y nosotras le preguntamos que si entonces lo reservábamos por ahí nos salia a ese precio, a lo que ella nos contestó que sí. En el tiempo que lo buscamos, esta chica en el ordenador canceló la opción de poder reservar por booking para de esta forma tener que pagar los 10€ de mas, en conclusión, un servicio terrible. Por otro lado la zona es una pesadilla, llena de gente peligrosa, a lo que mi amiga y yo pudimos confirmar desgraciadamente ya que un chico de la calle nos persiguió hasta el hotel y nos forcejeó empujando la puerta hasta conseguir entrar, tuvimos que llamar a la policía. Y para finalizar la limpieza era pésima, todo sucio, suelos, baños… TODO!! No recomiendo NADA este sitio
    • I got threatended to be killed cos im trans
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    I really enjoyed my stay. I was nearly put off by the bad reviews, but I am so happy with going ahead with the booking. Betzy and the other receptionist were amazing and the house guests were cool. Met some amazing people I got threatended to be killed cos im trans were not sure if it was a customer or a homeless person but it really made me worry about my stay. Betzy was fast to act and tried to do everything to find out who it was so she could remove him from the property. I never seen him again after this. There is no microwave or mini kitchen for residents to use so this would be a idea hopefully they sort sometime.
    • Wir hatten in der Nacht eine betrunkene, aggressive Person im Schlafsaal.
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    Geruch, Ausstattung, zu wenig WCs. Wir hatten in der Nacht eine betrunkene, aggressive Person im Schlafsaal. Als wir den emergency contact des Hostel angerufen haben, konnte man uns nicht weiterhelfen außer mit dem Hinweis, das wir das Recht hätten, die Polizei zu rufen. Danke dafür! Das haben wir dan getan und den Rest der Nacht kaum ein Auge zu getan.
    • I found a used needle, and my 2-year-old son almost put it in his mouth.
    • Staff entered our room while we were out, supposedly to clean, but as the photos show, the room was never cleaned.
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    This place is unsafe and I strongly advise against staying here. Staff entered our room while we were out, supposedly to clean, but as the photos show, the room was never cleaned. Even worse, I found a used needle, and my 2-year-old son almost put it in his mouth. This is unacceptable and extremely dangerous, especially for families with children. I would not recommend this place to anyone.
    • I booked a female-only room, but was placed in a room where three men had stayed.
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    I booked a female-only room, but was placed in a room where three men had stayed. I only realized this when they came in around 3 a.m.. The hostel told me to get a refund through Booking.com, but Booking.com just redirected me back. Very unprofessional and unsafe experience.
    • There is a stupid scam while booking, if you opt for the cheapest bed -it is a female bed, and they will deny your reservation with no refund, make you wait till 12:00 and then assign the same stupid bed asking you to pay once again.
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    The staff is really engaging and cooperative but merciless. There is a stupid scam while booking, if you opt for the cheapest bed -it is a female bed, and they will deny your reservation with no refund, make you wait till 12:00 and then assign the same stupid bed asking you to pay once again. There is no elevator. Toilets and bathrooms are not as clean as expected.
    • I was locked out on the street, approached by a thief, and only got in thanks to other guests who reached someone.
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    I stayed for two nights. While the staff was very friendly and helpful, on the second night around 2:00 AM, the keycard system failed. I was locked out on the street, approached by a thief, and only got in thanks to other guests who reached someone. I was then locked out of my room for almost an hour. A partial refund would be appreciated given the situation.
    • First day someone unlocked and came into our room.
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    Price we stayed 2 night. First day someone unlocked and came into our room. Second day night, we could not shower because card did not work. Also you could not lock the toilet when you are using.ˆˆ
    • On the first night, a drunk man who was staying in our shared room took over my friend’s bed. We tried to wake him up, but he reacted aggressively and refused to move.
    • a drunk man who was staying in our shared room took over my friend’s bed. We tried to wake him up, but he reacted aggressively and refused to move.
    • On the first night, a drunk man who was staying in our shared room took over my friend’s bed.
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    Location was great, also the night guardian was super nice and helpful The price was reasonable, but our stay was honestly a nightmare. On the first night, a drunk man who was staying in our shared room took over my friend’s bed. We tried to wake him up, but he reacted aggressively and refused to move. The next morning, we reported the situation to the reception — especially considering he had brought beers into the room, which is against hostel rules — but absolutely nothing was done. We had to continue sharing the room with this charming drunk man, who stank of alcohol, for the rest of our stay. To make things worse, the women’s bathroom was without electricity for a day and a half. This place is absolutely not safe if you're a solo female traveler. We only stayed because we were a group and felt safer together. Had we been alone, we would have definitely left.
    • We also found someone sleeping in one of the stalls in the morning we were leaving.
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    DO NOT STAY HERE. This property is not worth that cheap price. The staff is rude and tried to charge me extra for linens thinking I wouldn’t notice. The bathrooms on the first floor are absolutely disgusting. We also found someone sleeping in one of the stalls in the morning we were leaving. The location is not close to the city, either. Other reviews are accurate in the amount of hard drug use and sketchy characters around and in the property. I know it is expensive, but just stay elsewhere.
    • Someone stole my phone in there
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    Not much that I can tell Someone stole my phone in there, administration did nothing about. No soap, it wasn't really clean. Strangers getting into the hostel and rooms. No privacy or security. I would never recommend this hostel to anybody, and if it were a possibility to have my money back I would reclaim it because was the worst and terrifying experience in my life.
    • People would try every day to get into our private room, apparently to clean it: we didn't feel safe leaving our valuables.
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    Nothing was good except for the location, at the heart of Kreuzberg. People would try every day to get into our private room, apparently to clean it: we didn't feel safe leaving our valuables. The room and shower/toilets were dirty and/or smelly, the bed mattress was skinny and the pillows were so cheap that our necks hurt... The curtains did not obscure the light and the building was so noisy that we could barely sleep.
    • One of them helped me with my suitcase and then came into my group dorm and asked me in front of the others in the room to come to his room and have sex with him.
    • One of them helped me with my suitcase and then came into my group dorm and asked me in front of the others in the room to come to his room and have sex with him.
    • One of them helped me with my suitcase and then came into my group dorm and asked me in front of the others in the room to come to his room and have sex with him.
    • One of them helped me with my suitcase and then came into my group dorm and asked me in front of the others in the room to come to his room and have sex with him.
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    Dirtiest hostel I’ve ever stayed in. The bathroom and showers must not have been cleaned in MONTHS. There were also very creepy men staying here. One of them helped me with my suitcase and then came into my group dorm and asked me in front of the others in the room to come to his room and have sex with him. Disgusting! We did not feel safe here. The neighborhood wasn’t very nice either. Would not recommend!!!
    • Things were stolen for other guests.
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    Nothing I felt unsafe. Things were stolen for other guests. Reception closed at 11 pm after that a woman started screaming a hitting things and there was no safe place inside to go, i had to leave until 10 am next day. I didn’t sleep at all. It was awful
    • The employee basically took my bedding, put it on floor and replaced it with hers. They argued that it is her bed even though the bed was free when we first came there.
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    Halls and reception had nice aesthetic, the furniture and decorations. Man at the reception told me im clever🥺 for doing his job and fighting for my bad. He also told us we could sleep at one bad so we are skinnyyy🥰 There are lot of homeless people and dealers around the building so be careful. Also there is no organization what so ever. In the room there were more people than beds and even a hostel employee slept in one. We had a problem bc one of our beds was taken away by the employee when we left the hostel to get dinner and we had to figure out where one of us should sleep. The employee basically took my bedding, put it on floor and replaced it with hers. They argued that it is her bed even though the bed was free when we first came there. They told us we could sleep in one bed together. Since we paid for two beds we wanted our money back for one. They told us no and that we should talk this out with people in our room. I also didn’t even had a pillow bc someone stole it. The key cards also work for every room so men visitors could get in the only women’s room if they tried. From 8 lockers only 5 were working so we couldn’t safely leave our stuff there. Moreover we were actually scared to shower there since it was moldy. I know this was a cheap option but honestly after this experience they should not ask for any money.
    • they took my stuff without notice
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    I don't like these hostel Staff they were stupid and they took my stuff without notice . It's bad experience in this place
    • because of that I couldn't sleep all night.
    • because of that I couldn't sleep all night.
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    No comments Staying at your hotel was great but I still don't understand whether there was a sex fire inside our joining room or not because a guy was having sex with a girl all night because of that I couldn't sleep all night. No, she and Evan were all awake, whoever was staying in the room, whether it was three or four people, they were all awake, and that boy was having sex with that girl all night on the bed, and those two girls in our room at night. entered and the guy kept having sex with the girl all night while her friend was sitting in the corridor all night, was that right, shouldn't you have told me about it first?
    • upon arrival they charged 4 euros for sheets which wasn't even mentioned and it was compulsory
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    arguably the worst place I've stayed, upon arrival they charged 4 euros for sheets which wasn't even mentioned and it was compulsory. The place was shady and the washroom was absolutely filthy. false advertisement.my advice sleep in a park if you have to before you stay here at least parks are free.
    • the hotel personal entered twice to our private room while we were sleeping, thinking we had to check out when our stay was for four days long.
    • the hotel personal entered twice to our private room while we were sleeping, thinking we had to check out when our stay was for four days long.
    • the hotel personal entered twice to our private room while we were sleeping, thinking we had to check out when our stay was for four days long.
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    Good location and easy to check in We had a really bad experience the first night, the hotel personal entered twice to our private room while we were sleeping, thinking we had to check out when our stay was for four days long. They totally disrespected our privacy and when we explained we had a four day reservation they didn’t care and blamed it on us, saying we had to “solve this at reception”. After this, we never received no apology and also this affected our sleep the rest of the days as we were worried they might enter our room again without notice as they did the first night.
    • On my last night my mobile phone was stolen and another guy in the room lost his wallet passport and mobile phone
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    Nothing it was in a really bad area with ppl openly selling drugs in the metro station The night porter especially took a dislike to me after my bedding was removed On my last night my mobile phone was stolen and another guy in the room lost his wallet passport and mobile phone The staff didn’t want to know and wouldn’t show us the cctv and said we must report it to the police which I did
    • But there was a charge, as I saw at midnight on that same day. On the next day, we received loud knocks at 11:30 that we had overstretched our check-out time - despite having had to wait for 1.5h to check in on the day before, and them not having cancelled the booking as promised! They threatened us and made us pay 15 more euro for the 30 mins we had overstayed.
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    Nothing Really terrible treatment here. The staff are extremely rude and impolite and will lie and cheat and steal from you. This is the first and only negative review I leave for a hotel. This one deserves 0 stars and for anyone to know and be weary - the low rating on booking is with very good reason. These people do not deserve your money or time - consider whom you invest in when you book a place. I had made a double booking due to a mistake on the website - I contacted booking to have this fixed, they said it shouldn't be a problem as it happened within seconds - we just needed to speak to staff at the property. After waiting for an hour for the ladies at reception to finish what they were doing (they said it would be 5 mins only and we were 5 people queuing for over an hour).. after that - the lady at reception said it would be no problem of course to cancel the other booking at no charge. So we left to enjoy our day, a long 1.5h after 3 PM when we went to check in. But there was a charge, as I saw at midnight on that same day. On the next day, we received loud knocks at 11:30 that we had overstretched our check-out time - despite having had to wait for 1.5h to check in on the day before, and them not having cancelled the booking as promised! They threatened us and made us pay 15 more euro for the 30 mins we had overstayed. Rude, obnoxious, really just an awful behaviour - which should not be tolerated, and for sure not supported. I didn't want to bother again and ruin my holiday further to speak with booking but will do so now as this is disgusting and shouldn't be endorsed.
    • saw a man being inappropriate in the room
    • my belongings and medications were moved without my consent.
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    Left early. The worst hostel I have ever stayed in: - was not informed I must change rooms. - my belongings and medications were moved without my consent. - the location of them was unknown to the staff member on shift. - took 30 minutes to find. - bathrooms were mouldy, covered is urine and pubic hair. - rooms had rubbish on floor and were not cleaned. - door to room was broken and left open. - found a girl screaming for help in the back stairs. - saw a man being inappropriate in the room
    • Had possesions stolen from room
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    Avoid this hostel at all costs. Had possesions stolen from room, bathrooms are dirty, rooms are disgusting. Overall terriblie experience.
    • me robaron cuando salí a un tour! ( mis pantuflas, toalla, eyemask)
    • me robaron cuando salí a un tour! ( mis pantuflas, toalla, eyemask)
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    La limpieza deja mucho que desear , me robaron cuando salí a un tour! ( mis pantuflas, toalla, eyemask) lo deje sobre mi cama. Cuando reclamé, en la recepción me contestó this is a hostel ! No me dio ninguna solución, si bien es cierto son cosas poco Valor pero un lugar sucio e inseguro no lo recomiendo.
    • My friends phone and key card was stolen outside the hostel
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    It was easy to find and a very good location. My friends phone and key card was stolen outside the hostel and the guests and staff was very helpful with everything. It was no kitchen to use
    • Men walking into women's bathroom
    • Men walking into women's bathroom, no locks on showers, just a curtain!
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    DO NOT STAY HERE! No facilities, rules: no food no drinks anywhere. You have to put your own sheets on and off! Men walking into women's bathroom, no locks on showers, just a curtain!

Análise do ambiente

A história recorrente aqui é o caos operacional, não o estilo. Não-aparecimento, mensagens sem resposta, quartos sujos e aparelhos quebrados são o padrão.

Sinais para conferir

  • As reservas podem não ser honradas e os reembolsos podem ser recusados. 2 menções Última menção Apr 10, 2026
  • Quartos e banheiros podem estar sujos, desgastados e parcialmente quebrados. 2 menções Última menção Apr 17, 2026
  • O barulho da construção pode correr tarde da noite. 1 menção Última menção Apr 15, 2026

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Facilidades

🍳 COZINHA 🌅 Terraço externo 🍳 Café da manhã
Outras facilidades (18)
Estacionamento de bike Guarda-volumes Serviço de fax Recepção (horário limitado) Acesso à internet Wi-Fi Smart TV Toalhas para alugar Roupa de cama não inclusa Check-out tardio Armários de segurança Acesso por cartão CFTV nas áreas comuns Mapas da cidade grátis Wi-Fi grátis Internet grátis Chuveiro quente Toalhas não inclusas

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