Hostel Santa Monaca

12 reports · 8 recent reports · 674 text reviews scanned

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1. Review 1 Hostelworld 4 months ago

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   • Boundary violations / harassment

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   • Violence / coercion / drugging

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   • Theft / access / security

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   The reception staff were very nice and really helpful. However, the experience was difficult because the website mentioned lockers, but there was no way to lock them. The worst part was that men entered the women’s bathroom while we were using it, which made all the girls in the group feel unsafe

2. Review 2 Google Maps 6 months ago

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   • Booking / payment / trust Relevant passage They also charged extra money for a tourist tax, which they had absolutely no right to do, because Booking stated that the price was final and no additional fees would be charged.

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   The worst hostel in my life. I was put up with boys. The room itself stank of urine or something else rotten, not to mention the whole hotel in general. When I asked to be moved to another room where there were more girls, I was refused. The atmosphere was like a prison. The kitchen was extremely inconvenient and dirty. Dirty dishes and no cooking supplies such as oil and salt. The common room had uncomfortable wooden seats. Overall, it resembled a prison. On the second day, they put an alcoholic in the room, who shouted at night and polluted the air. In other words, the hostel does not check who it accommodates. They also charged extra money for a tourist tax, which they had absolutely no right to do, because Booking stated that the price was final and no additional fees would be charged. Despite the nice architecture and potential, they didn't make a hostel, but some kind of animal shed. It's horrible, I don't recommend it at all.

3. Review 3 Google Maps 7 months ago

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   • Theft / access / security Relevant passage There was a creepy guy at some point, so I put a sheet as a curtain, and in the last days during an afternoon while I was charging my battery bank, it was stolen.

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   I booked this hostel from October 29th to November 14th of 2025. It was my first hostel (pretty much) and first time solo traveling. I needed a place cheap where to stay for 2 weeks. I thought that the fact that it was an old convent was cool. I was in boarding school back in Cuba (worst than this hostel), so I knew I could do it. On top of everything I stayed in a 16 mix bed. The smells was the first that hit me, I bough incense to mitigate. But it’s not due to lack of cleanliness (which it does have), it’s other people’s cloth and themselves smelling like old sweat. After a few days someone left and the smell was gone. Then it came back an even worst smell, putrid under-armpit smell from an African person. I almost puke 🤮 also he was extremely rude and not someone who was solo traveling, just visiting places, like a backpacker, it was a guy just trying to survive in a foreign country. Like him there are a lot in this hostel, because is the cheapest one in town. There are also quite a good amount of long term guests here, Italian and immigrants alike. This means that the vibe of the place is not like you will find in a medium to high end hostel (like I stayed after this one): solo travelers and backpackers. The bathroom was really far away from my room, the showers are dingy and moldy. The shower itself is great! It’s a rain bird! Despite all at first, at least in my room, I felt safe, but not for long. There was a creepy guy at some point, so I put a sheet as a curtain, and in the last days during an afternoon while I was charging my battery bank, it was stolen. Will I stay here again? No, unless I have no choice. Do I recommend it? No, but if this I the only thing you can afford, go for it. I learn a lot in this place, my first stop of a 2.5 months trip thru Italy, so I’m appreciative and I don’t regret it. I won’t be back!!!! After this, everything feels like a 5 star 💫 (which is great 😆… but I’m not getting the cheapest hostel again 🤞). Like the old aging goes: you get what you pay for. The staff was very kind to me and there is a kitchen with two fridges, one stove with four elements and a kettle. You can cook your meals here and save money by doing so. The bedsheets were cleaned, felt and smelled nice. Finally, there is no elevator and lot of stairs.

4. Review 4 Google Maps 8 months ago

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   • Violence / coercion / drugging

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   • Theft / access / security Relevant passage Very negative experience: theft, bad smells, and insecurity.

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   Very negative experience: theft, bad smells, and insecurity. The service is poor, and the facilities are even worse. There's a bad smell throughout the hostel. The people you might end up with in your room are dangerous; in our case, we were robbed in a single night. Overall, a dangerous and unpleasant atmosphere. To top it all off, the reception staff were incredibly rude; one of them asked us for cigarettes as if we were on the street.

5. Review 5 Google Maps 1 year ago

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   • Violence / coercion / drugging

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   • Theft / access / security Relevant passage We did not feel safe at this hostel and we got all our cash stolen, would not recommend

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   We did not feel safe at this hostel and we got all our cash stolen, would not recommend

6. Review 6 Google Maps 1 year ago

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   • Theft / access / security Relevant passage We got 100 euro’s stolen from our backpacks.

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   We got 100 euro’s stolen from our backpacks. Doesnt feel safe for females to stay.

7. Review 7 Hostelworld 1 year ago

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   • Theft / access / security Relevant passage Despite the fact someone stole my soap and the staff was not the most gentle (not rude, but no pleasant eiather), pretty solid choice for a hostel.

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   Despite the fact someone stole my soap and the staff was not the most gentle (not rude, but no pleasant eiather), pretty solid choice for a hostel. Good localization and good instalations also

8. Review 8 Google Maps 1 year ago

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   • Boundary violations / harassment

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   • Violence / coercion / drugging

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   • Theft / access / security

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   My advice? Don't even consider this place for your trip. My friends and I arrived extremely tired at 12:30 AM on June 8th to spend three nights at this hostel. From the beginning, the check-in host was extremely rude and impolite. The situation escalated when he started to yell at us and threaten to fight us and pull us out of the hostel because we were supposedly "touching his desk items." To make matters worse, the desk clerk insulted us with racist remarks like, "I've never seen such ill-mannered nationality," perhaps referring to the fact that two of the guests are Brazilian. That behavior is completely unacceptable and irrational. We tried to contact the hostel management the next morning, but the most we received was a promise of an email from the manager, which has not yet arrived. The accommodations are fairly decent, though the bathrooms could be cleaner. Also, they close the hostel between 3 AM and 6 AM, so if you go out to a club, you'll have to wait on the street until it opens. It's very unprofessional that we haven't even received an apology from the management.

9. Review 9 Hostelworld 1 year ago

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   • Theft / access / security Relevant passage I had all my jewelry stolen, and I heard multiple people asking the front desk for items in the list and found, and they never found the items they were missing.

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   Do NOT leave valuable/important items in the hostel!! I had all my jewelry stolen, and I heard multiple people asking the front desk for items in the list and found, and they never found the items they were missing.

10. Review 10 Google Maps 2 years ago

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    • Boundary violations / harassment

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    • Violence / coercion / drugging

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    SERIOUSLY DO NOT STAY HERE!! the night staff are abusive, I had to run out onto the street as I was scared for my life, Please don’t stay here!!

11. Review 11 Google Maps 2 years ago

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    • Boundary violations / harassment Relevant passage He was harassing our friend during his night shift, making totally inappropriate comments and taking advantage that she was alone, he didn’t stop until all the friend group was there.
    • Violence / coercion / drugging

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    • Theft / access / security

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    Nothing outstanding about the hostel but we had some of the worst experience ever with a security guard's inappropriate behavior towards a girl friend in our group. He was harassing our friend during his night shift, making totally inappropriate comments and taking advantage that she was alone, he didn’t stop until all the friend group was there. Despite lodging a complaint, the response was a mere "we're sorry," with no evident measures taken. This was a truly beyond unpleasant experience, and we do not recommend this hostel at all, definitely not safe. We will not be returning ever again.

12. Review 12 Hostelworld 2 years ago

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    • Theft / access / security Relevant passage We had our tupperware stolen out of the fridge and the whole hostel is accessible by the general public.

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    We stayed in a room with 16 beds and could hear the opera next door, every evening, which is a plus or minus depending on your music taste!! There were plenty of toilets and showers but the cutlery and cooking equipment provided by the hostel was lacking. The hostel is next to a lovely square and is only a 15 min walk from the cathedral. We had our tupperware stolen out of the fridge and the whole hostel is accessible by the general public. Sadly, we won’t be returning to this hostel.