Palma Port Hostel

Horrible experiencia! Las camas tenían chinches terminamos todas picadas con reacción alérgica. Nos tuvimos que ir a buscar otro hospedaje. La peor experiencia. No vayan

high price low value Bed bugs bites all over us Everything

Buena ubicación Llegamos a la madrugada cuando me acosté empezaron a salir chinches de la almohada, también había en la cama. En la mañana le comenté la situación al recepcionista pero a la otra noche seguían los insectos. Quedé con picaduras y tuve que tomar medicación. No pude quedarme todo el tiempo por las condiciones. Horrible experiencia

The location is okay, a bit far from Palma center and the beaches, but reachable by car or bus. The staff was rude to me during our WhatsApp conversations, but they were very nice to me at the hostel. Everything seemed okay when I arrived, but then I became immensely disappointed. First of all, I had previously asked the staff about the cleaning after we heard there were bedbugs there, especially because my partner is allergic. They assured us via WhatsApp that nothing would happen. On our second night there, we saw bedbugs!!!! We told the staff, and they only said they would “clean” the room and offered us another one, so we moved. I went to a female dorm, and my partner went to my previous bed. The following night, I washed my bikinis and left them hanging on the hangers in the bedroom (once again, a FEMALE dorm) so they could dry. The other girls had done the same. I went to the beach, and when I came back to the hostel at night, MY BIKINIS WERE NOT THERE ANYMORE. I literally got ROBBED!!!! I asked the girls in my room, asked the staff, and nobody had seen anything. Nobody did anything. Nobody helped me. I literally had my bikinis STOLEN FROM MY OWN ROOM and NOTHING, NOTHING was done about it. And even when I talked to the staff, the cleaning man literally said, “hostel life, man.” HOW IS THIS ACCEPTABLE??? If that wasn’t enough, my boyfriend ALSO GOT HIS FLIP-FLOPS STOLEN the following morning. Same thing: he left the flip-flops on the floor of his bedroom, went to sleep, and when he woke up, they were gone. We BOTH had our belongings stolen. And once again, the staff did NOTHING. I’ve never experienced anything like this before. It’s honestly laughable. It’s also important to mention that the lights in the bedrooms are the worst I’ve ever experienced. You literally can’t see anything. Really poorly designed. Some of the sockets don’t work, so you can’t even charge your phone from your own bed. The bathroom smelled horrible, the showers had bad water pressure, and the common room during the early mornings was so hot that you couldn’t stay there without sweating. Also, our water got stolen from the fridge every day, even though we had written our names very big on the bottles. The only thing that made me happy about that place was getting to pet the cute dog at reception. To summarize: the worst hostel I’ve ever been to. Full of thieves and weird people. The hostel should at least warn customers about the thefts happening inside the rooms and be more concerned about the bedbugs issue. Only go to this place if your other option is sleeping on the street.

Overall, a nice hostel with friendly staff and a proper, well-equipped kitchen. Unfortunately, there were bedbugs during my stay, and something related to the bedbug issue was happening every night. A couple of people were even spraying their beds with insect spray until around 2 a.m., which made it very difficult to sleep. Hopefully, the hostel can address the bedbug problem properly, as otherwise it was a pleasant place to stay.

Les punaises de lit, la propreté et le personnel qui ne fait pas le nécessaire pour réponds aux demandes des clients.

Infelizmente eu e meus colegas de quarto fomos atacados por bed bugs! Voltei pra casa cheia de picadas, coceira e inflação séria, o que de certa forma atrapalhou um pouco minhas férias. Maiorca é maravilhosa, mas esse problema me afetou um pouco, não pude relaxar e dormir em paz. E não é fácil de ver com olhos nus. Os banheiros também tinham mau cheiro e não eram limpos com frequência. Suspeito que no máximo, 1 vez por dia. A localização é boa.

Unfortunately, our stay was disappointing. There were bed bugs in the room, and both my friend and I ended up with many bed bug bites all over our bodies. The bathroom was also not very clean. I hope these issues will be addressed to improve future guests’ experience.

Very disappointing stay. We stayed in the 10-bed dorm and discovered bed bugs. Two friends woke up during the night covered in bites and had to sleep in reception. We messaged the hostel, but the only reply was that someone would be at reception at 9 a.m. By the next morning, the other seven of us had also woken up covered in bites. We then had to find last-minute accommodation, which was stressful and very expensive, especially as we were only in Palma for two nights.The bathrooms were also not clean—my sister found a cockroach in her shower, and mine had lots of little flies. After several emails, the hostel refunded our stay, which was fair and appreciated. However, it was still a terrible experience overall, and I wouldn't stay here again.

The staff were nice. My bunk had bed bugs! Also I saw a worm on the wall in the shower. The place appeared clean but bed bugs and worms in the facility is insane. I do not recommended this place.

La ubicación es buena, no esta muy alejado del centro, esta cerca del puerto donde estan todos los yates y cerca de barrio Santa Catalina, en el que estan la mayoría de bares y restaurantes. Si se sale de fiesta de noche se puede regresar caminando. La habitación me parecio muy poco práctica. El hostal esta ubicado en el primer piso de un edificio, sin embargo la habitación esta un poco por debajo del nivel del suelo, y tiene ventanas en toda la parte superior de la pared que da al exterior. Cuando las personas de la calle pasan por frente del hostal se escucha todo el ruido de la calle. Así mismo al parecer tienen un problema con acaros o chinches de cama, al principio pensé que eran picaduras de mosquitos, luego hablando con otras personas me dicen que no hay casi mosquitos. Revisando mas en detalle, las picaduras que tengo coinciden más con chinches de cama.

El reciclaje de la basura, y la cocina. El baño y las duchas eran cutres y no estaban en buenas condiciones. Había chinches en la cama. La habitación no tenía ventana a la altura de los ojos, era un semisótano sin mucha ventilación. A las 9 de la noche, estaba apagado el termo de agua caliente, Las toallas cuesta 4 euros por el alquiler.

Le personnel et la cuisine Punaises de lit dans mon rideau de lit Deux changements de chambre

Gute Lage, nettes Personal Bedbugs!! Bettwanzen!! Beware. Check as many reviews as you can carefully.

La ubicación. A una de las 2 nos picaron chinches o pulgas y tiene que ser de ahí porque estuvimos solo una noche en Mallorca y anteriormente veníamos de dormir en nuestra casa.

Für den Preis sind die Zimmer von der Ausstattung, wie es zu erwarten ist. Das Personal ist sehr nett. Auch Küche und Sanitäranlagen sind für ein Hostel in ordnung Ich wurde am ganzen Körper von Bettwanzen zerstochen, deshalb kann ich das Hostel niemandem empfehlen, da das sicher kein Einzelfall ist!

The staff was really friendly. The location is decent and provides good value for money I got my food stolen from the fridge and there were bed bugs

Workers are really nice people There bed bugs all over the place and they bit me like everywhere this is the problem.

The localisation was ok, really clean specially for the conditions, I had no problems with bed bugs or whatsoever. Nice atmosfere, kind and hard working staff, the shared spaces were cool. The number of toilets and showers is kinda small for the amount of guests, so sometimes the bathroom would get super busy and they weren’t so private. But they were always clean or if dirty someone would come and clean fast.

amazing staff and good location bed bugs :(

Our beds had bed bugs so the next day we where full of bites. Since those take some time to show up we didn’t know until later in the day when we had already left Palma. I called them to tell them about it and what I got was a rant about how precisely our room got fully renovated after we left and if they were bed bugs at some point we should have told them right away. Let alone get our money back, we didn’t even get an apology. We had to wash all of our clothes and had this bites for days. Better to spend some extra money and stay somewhere else.

I visited in October 2022. The vibe is nice. You are going to meet people and have fun. Most travellers are aged between 20s and 30s. The beds, however, are thin and quite uncomfotable. They have old wooden bunk beds, so it makes a squeaky sound each time you turn. The guy who slept on the top bunk was a big lad. I thank the universe for the fact that it didn't collapse on me. The hostel also has a big problem with flies, fleas, bed bugs. Many of us got bitten. The location is ideal. The hostel is near many points of interests and other amenities. The staff members are friendly. I'm going to give a 3 because generally I had a fantastic time. I hope they can take the feedback onboard and improve. A message for my friend Diego who works at the hostel. Please, learn how to use a computer. It will make your life easier.

Albergue normalito, solo estuvimos para pasar una noche en Palma. A mi pareja le picaron chinches… Supongo que es lo que tiene que vayan y vengan tantas personas. Personal amable y atento. Baños limpios.

Muy mala experiencia, no vayan, hay chinches en las habitaciones. Terminamos 5 amigas picadas, teniendo que ir a urgencias. Un desastre!

PÉSIMO, NO VAYAN.realmente asqueroso Vinimos 10 amigas y la mitad nos vamos con picaduras y ronchas, las camas tienen chinches, a dos les dio reaccion alergica, estamos desde el segundo dia rascandonos y teniendo que ponernos cremas, no pudimos dormir bien. Ahora de vuelta en Barcelona dos terminaron en urgencias por la reaccion alergica, ronchas en todo el cuerpo y cara. Para reintegrarnos dinero y dejarnos conformes nos hicieron anular la reserva de booking, por eso es que en booking la puntuación es tan alta, a la gente con reclamos le anulan la reserva y entonces no se pueden poner una mala reseña. No nos reembolsaron todo. Aparte de todo eso hay malos olores en los baños por cloacas o encierro, las puertas de las duchas no cierran bien. A una de las chicas le sobrealquilaron su cama, llego el segundo dia y se la habian dado a otra persona, tardaron en solucionarlo. El aire acondicionado lo tienen, pero apagado durante todo el dia, lo prenden. a las 21hs asique las habitaciones al llegar son un horno. Claramente no volveremos. Update: Si bien seguimos bastante tiempo más con ronchas y picazón , el dueño del hostel , Gonzalo, que no estaba cuando sucedió todo, se puso en contacto con nosotras por teléfono para pedir disculpas , lo cual fue un gesto amable y siguió nuestro proceso. Nos reembolsaron finalmente a las diez todo el dinero de las noches en el hostel por los problemas ocasionados.

Organice mis vacaciones para relajarme y pasar un momento agradable, y este lugar hizo de mi experiencia la peor de mi vida, en la primera noche acabe picada por chinches a las cuales soy alérgica, me toco gastar el doble buscando un hotel a ultimo momento.. tengo el cuerpo lleno de ronchas y de picaduras. Considero que deberían de tener más cuidado con este tipo de cosas ya que no solo causa picaduras , si no se que te las puedes llevar a casa