Ostello Bello Firenze

Hubieron un poco de chinches de cama en las últimas noches y un mosquito la primera noche. No recomiendo dejar la ventana abierta de noche o de tarde para que no entren los mosquitos.

Staff are lovely and helpful, but considering we found large bed bugs and the place was fairly grubby we would never go back. Ruined our stay and had to leave Florence early costing us more.

Fun vibe, great location, but BED BUGS

There were bedbugs. I was killed 2 bedbugs. Bite me. Super bad experience for me.

I’m writing a review on here because they have blocked people writing reviews on HostelWorld. The ONLY good things I can say about this hostel is the location and how social it is. I paid 100EURO a night almost 7 months in advance for a rundown, old, dusty room, with a bed I couldn’t even sleep well in cause the mattress was horribly hard. This hostel had almost 10 star reviews on HostelWorld, and I don’t understand why. I have been travelling for 5 weeks, all in hostels, and this was by far the worst room and mattress, leaving extremely tired. Shower wasn’t great, didn’t have any cold water, I had to have boiling hot showers which isn’t nice after a long day walking around. I also rocked up to the hostel with the previous persons sheets still on the bed with my sheets thrown on top, I had to ask for a new pillow case and one more sheet 2 mins after check in. Bed lamp didn’t work, mirror in the bathroom was faded, shower didn’t close properly, aircon is placed above the bunks so no cold air hits the bottom bunks, my friend had bed bugs in his bed and the breakfast was mediocre at best. I do not recommend and I will not be staying here again.

It's close to the station, the staff is friendly, and the breakfast and other services are good. But there is a bedbug. I can’t sleep and walk. Please check your bed before you go to bed.

Overall was a great stay, it’s a very social hostel – they do events every day and it’s good place to meet people. I enjoyed my stay – the only issue was that on my last day when I was checking out, I noticed that I found a bedbug on my pillow. I had to clean everything and was a bit paranoid for the few days afterwards. I did notify the staff and they said that they would rectify it immediately, but I was a bit disappointed that I wasn’t offered any sort of compensation for the fact that I’ve been sleeping

¡CUIDADO CHINCHES! Me alojé en una litera en 1habitación para 6 personas por mas de 60 euros la noche infectada de chinches. Tuve mas de 45 mordiscos de chinches por casi todo el cuerpo, tuve que lavar mi ropa a mas de 60 grados y se estropeó, tuve que comprar ropa nueva, perdí un día de mis actividades programadas, gasté en farmacias mucho dinero y muchísimas molestias más. Según he podido invesinvestigar es un problema crónico que no arreglan con las numerosas fumigaciones que hacen a menudo.

Établissement ravissant mais chambre contenant des punaises de lit... Cela a totalement gâché le voyage, j'espère que tout sera traité correctement....

Great location for a hostel, friendly staff, everything was good except my partner and I got bed bug bites from separate bunk beds in a mixed dorm. Definitely would not recommend which is a shame because everything else is great.

I liked the hostel, perfect when you have work to do. But, I can't say for sure but I think there were bedbugs in my room. I'm really sensitive about their bites. So I'm really sorry to write that kind of review. Other than that it's a nice hostel.

I stayed 3 nights here Although due to my country’s covid restrction I couldn’t join friendly event much time but it was still possible to meet many of awesome friends from all over the world Also the digital door key app was so convinient and all staff was so kind and welcome me Facilities are awesome normally so clean I gurantee no need to worry about bedbug Breakfast is fair This was my very first trip to europe from long away asia Thank you for gave me great experience from very beginning of the travel I’ll come here and stay in ostello bello firenze again one day God bless ostello bello - Hyeonguk yang (Henry)