Almaty · Kazakhstan
Almaty Backpackers
Preuves de sécurité
10 signalements 9 signalements récents 360 avis textuels scannés
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Avis servant de preuves
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your stuff might get stolen.
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Avis completGood: Close to the attractions and public transportation. Bad: Guests don't follow the rules, have gross hygiene, and leave rubbish everywhere. Only three toilets. Don't trust the other guests or the lockers--your stuff might get stolen.
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4 people in our dorm were robbed. Powerbank and speaker were stolen off one of my mates. 1500 tenge stolen off me and 10,000 tenge stolen off another guy in our dorm.
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4 people in our dorm were robbed. Powerbank and speaker were stolen off one of my mates. 1500 tenge stolen off me and 10,000 tenge stolen off another guy in our dorm.
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4 people in our dorm were robbed. Powerbank and speaker were stolen off one of my mates. 1500 tenge stolen off me and 10,000 tenge stolen off another guy in our dorm.
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Avis completWouldn’t recommend, staff is terrible. 4 people in our dorm were robbed. Powerbank and speaker were stolen off one of my mates. 1500 tenge stolen off me and 10,000 tenge stolen off another guy in our dorm. When bringing this up to the host he would outright call us liars and threaten to call the police on us. They also tried to overcharge a girl into paying for an extra night that she wasn’t staying for and when she refused he hid her bag. All of this within 2 days.
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Sold me a bed, took my money, then as I unpacked they told me they couldn't host me anymore and told me they had to give to bed to someone else.
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Avis completSold me a bed, took my money, then as I unpacked they told me they couldn't host me anymore and told me they had to give to bed to someone else.
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I extended paid cash for 4nights and got kicked out on 3rd night the same day k lost my money and later i found out it was the receptionist took my money
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Avis completI stayed here it was good for social and then I extended paid cash for 4nights and got kicked out on 3rd night the same day k lost my money and later i found out it was the receptionist took my money it wasnt nice experience
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they cancelled my booking claiming a Hostelworld error and overbooking.
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Avis completI had this place booked for a while and 2 days before my arrival, they cancelled my booking claiming a Hostelworld error and overbooking. However, they conveniently: 1: marked the cancellation as MY CHOICE (it absolutely was not). 2: did the cancellation about 10 hours after the free cancellation window ended. Thus I have lost my deposit and had to find a last minute booking elsewhere. Now I understand that there are technical issues sometimes, but to steal a deposit (when you’re the party that’s backing out of the agreement) is absolutely unacceptable.
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Had almost brand new pair of hiking shoes stolen (not hostels fault but really sucked) and staff did not care.
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Reserved thru booking (3-4 different times) and staff cancelled all the stays so we still had to pay them booking fee and they just pocket that money.
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Avis completStaff is useless, lazy and rude. Reserved thru booking (3-4 different times) and staff cancelled all the stays so we still had to pay them booking fee and they just pocket that money. unprofessional and illegal. Don’t let them have you cancel it and confront them if they cancel it on you. Had almost brand new pair of hiking shoes stolen (not hostels fault but really sucked) and staff did not care. Also food stolen from common kitchen. Had to make up own bed because staff is too lazy. Had breakfast thrown out by terrible cleaning lady and she lied about why she did it. My friend was compensated but they did nothing for me. 3 toilets and showers for maybe 30 people. All disgusting and not cleaned properly (watched terrible cleaning lady do lazy job) Christine is cool and did a good job. Overall, great place to meet people and plan trips but terrible for everything else. Budget hostel so some of this is expected & normal but stealing money from you and booking is wild. Everything added up to a bad experience. Stay at evergreen or wanderlust
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letting anyone use it as late as 10:30pm at night, with a staff member themselves having a 30 minute shower at 11pm.
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letting anyone use it as late as 10:30pm at night, with a staff member themselves having a 30 minute shower at 11pm.
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I paid extra for a room with private ensuite and the staff treated it as communal, leading guests into the room and letting anyone use it as late as 10:30pm at night, with a staff member themselves having a 30 minute shower at 11pm.
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Avis completOnly one working communal shower. I paid extra for a room with private ensuite and the staff treated it as communal, leading guests into the room and letting anyone use it as late as 10:30pm at night, with a staff member themselves having a 30 minute shower at 11pm. When confronted they laughed about it. The same staff member also admitted cancelling English and German people’s Hostel World bookings after payment, as they “always leave bad reviews”. Shady, disingenuous, and unprofessional.
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My bed was stolen several times throughout my stay
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Avis completNot enough showers and the hostel regularly overbooks and has to kick people out after taking their money. My bed was stolen several times throughout my stay
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Lockers didn’t have keys and staff came into dorms randomly in the night to ask questions which was odd.
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Avis completMost social hostel in Central Asia. Has kitchen, lounge, courtyard, laundry, and most things you need. Lockers didn’t have keys and staff came into dorms randomly in the night to ask questions which was odd. Location isn’t that close to the centre but Yandex makes it easy. Would still recommend staying here overall
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someone stole my bag of potato chips
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Avis completThe staff was rarely available or helpful when they were available. The water heater was not working one day and the electricity went out another day. The communal kitchen was chaotic and someone stole my bag of potato chips
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Analyse de l'ambiance
La cour est l’événement principal à Almaty Backpackers : un patio et une longue table où les backpackers se regroupent, attrapent une bière à la boutique d’à côté, échangent des plans rando et laissent la soirée devenir agréablement non linéaire. Ça transforme une maison-auberge assez basique en l’un des endroits les plus faciles d’Almaty pour trouver des partenaires de day trip, des buddies de boisson et un crew temporaire pour le chaos kazakh. L’auberge a un setup homey et social avec lounge, cuisine, espace extérieur, laverie et un métro à environ 10 minutes à pied. L’énergie du staff peut faire une grosse partie du séjour, surtout autour d’Aisultan, Valentin, Arai, Rufina et d’autres membres de l’équipe qui aident avec tips de ville, tours, extensions et logistique générale. Trips vers Kolsai, Kaindy, Charyn Canyon, lacs, randos et même soirées bizarres peuvent faire partie de l’écosystème. C’est plus basecamp social que boutique pod-world polie. Les dortoirs peuvent être simples, les lits grincer ou manquer de rideaux, et les salles de bain sont un vrai goulot d’étranglement. Propreté et aide du staff semblent varier selon les jours, donc le meilleur fit est un backpacker solo qui valorise atmosphère, connexions faciles, accès cuisine et momentum de backyard plus que des installations immaculées.
Signaux à vérifier
- Trop peu de douches et toilettes peuvent signifier files, sols mouillés, trous de papier toilette et matins serrés.
- Réservations, attributions de lit, extensions et changements de chambre peuvent devenir chaotiques.
- La propreté est irrégulière, surtout dans les salles de bain et la cuisine.
- L’intimité en dortoir est limitée : rideaux, casiers, prises et climatisation ne sont pas fiables dans toutes les chambres.
- L’emplacement est calme et workable en métro, bus ou Yandex, mais pas idéal pour tous les sights centraux ou départs de rando.
- Paiements par carte, horaires de réception, accès portail et détails de check-in peuvent demander plus de patience.