Almaty · Kazakhstan
Almaty Backpackers
Veiligheidsbewijs
10 rapporten 9 recente rapporten 360 tekstbeoordelingen gescand
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Reviews als bewijs
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your stuff might get stolen.
Volledige review tonen
Volledige reviewGood: Close to the attractions and public transportation. Bad: Guests don't follow the rules, have gross hygiene, and leave rubbish everywhere. Only three toilets. Don't trust the other guests or the lockers--your stuff might get stolen.
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4 people in our dorm were robbed. Powerbank and speaker were stolen off one of my mates. 1500 tenge stolen off me and 10,000 tenge stolen off another guy in our dorm.
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4 people in our dorm were robbed. Powerbank and speaker were stolen off one of my mates. 1500 tenge stolen off me and 10,000 tenge stolen off another guy in our dorm.
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4 people in our dorm were robbed. Powerbank and speaker were stolen off one of my mates. 1500 tenge stolen off me and 10,000 tenge stolen off another guy in our dorm.
Volledige review tonen
Volledige reviewWouldn’t recommend, staff is terrible. 4 people in our dorm were robbed. Powerbank and speaker were stolen off one of my mates. 1500 tenge stolen off me and 10,000 tenge stolen off another guy in our dorm. When bringing this up to the host he would outright call us liars and threaten to call the police on us. They also tried to overcharge a girl into paying for an extra night that she wasn’t staying for and when she refused he hid her bag. All of this within 2 days.
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Sold me a bed, took my money, then as I unpacked they told me they couldn't host me anymore and told me they had to give to bed to someone else.
Volledige review tonen
Volledige reviewSold me a bed, took my money, then as I unpacked they told me they couldn't host me anymore and told me they had to give to bed to someone else.
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I extended paid cash for 4nights and got kicked out on 3rd night the same day k lost my money and later i found out it was the receptionist took my money
Volledige review tonen
Volledige reviewI stayed here it was good for social and then I extended paid cash for 4nights and got kicked out on 3rd night the same day k lost my money and later i found out it was the receptionist took my money it wasnt nice experience
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they cancelled my booking claiming a Hostelworld error and overbooking.
Volledige review tonen
Volledige reviewI had this place booked for a while and 2 days before my arrival, they cancelled my booking claiming a Hostelworld error and overbooking. However, they conveniently: 1: marked the cancellation as MY CHOICE (it absolutely was not). 2: did the cancellation about 10 hours after the free cancellation window ended. Thus I have lost my deposit and had to find a last minute booking elsewhere. Now I understand that there are technical issues sometimes, but to steal a deposit (when you’re the party that’s backing out of the agreement) is absolutely unacceptable.
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Had almost brand new pair of hiking shoes stolen (not hostels fault but really sucked) and staff did not care.
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Reserved thru booking (3-4 different times) and staff cancelled all the stays so we still had to pay them booking fee and they just pocket that money.
Volledige review tonen
Volledige reviewStaff is useless, lazy and rude. Reserved thru booking (3-4 different times) and staff cancelled all the stays so we still had to pay them booking fee and they just pocket that money. unprofessional and illegal. Don’t let them have you cancel it and confront them if they cancel it on you. Had almost brand new pair of hiking shoes stolen (not hostels fault but really sucked) and staff did not care. Also food stolen from common kitchen. Had to make up own bed because staff is too lazy. Had breakfast thrown out by terrible cleaning lady and she lied about why she did it. My friend was compensated but they did nothing for me. 3 toilets and showers for maybe 30 people. All disgusting and not cleaned properly (watched terrible cleaning lady do lazy job) Christine is cool and did a good job. Overall, great place to meet people and plan trips but terrible for everything else. Budget hostel so some of this is expected & normal but stealing money from you and booking is wild. Everything added up to a bad experience. Stay at evergreen or wanderlust
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letting anyone use it as late as 10:30pm at night, with a staff member themselves having a 30 minute shower at 11pm.
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letting anyone use it as late as 10:30pm at night, with a staff member themselves having a 30 minute shower at 11pm.
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I paid extra for a room with private ensuite and the staff treated it as communal, leading guests into the room and letting anyone use it as late as 10:30pm at night, with a staff member themselves having a 30 minute shower at 11pm.
Volledige review tonen
Volledige reviewOnly one working communal shower. I paid extra for a room with private ensuite and the staff treated it as communal, leading guests into the room and letting anyone use it as late as 10:30pm at night, with a staff member themselves having a 30 minute shower at 11pm. When confronted they laughed about it. The same staff member also admitted cancelling English and German people’s Hostel World bookings after payment, as they “always leave bad reviews”. Shady, disingenuous, and unprofessional.
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My bed was stolen several times throughout my stay
Volledige review tonen
Volledige reviewNot enough showers and the hostel regularly overbooks and has to kick people out after taking their money. My bed was stolen several times throughout my stay
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Lockers didn’t have keys and staff came into dorms randomly in the night to ask questions which was odd.
Volledige review tonen
Volledige reviewMost social hostel in Central Asia. Has kitchen, lounge, courtyard, laundry, and most things you need. Lockers didn’t have keys and staff came into dorms randomly in the night to ask questions which was odd. Location isn’t that close to the centre but Yandex makes it easy. Would still recommend staying here overall
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someone stole my bag of potato chips
Volledige review tonen
Volledige reviewThe staff was rarely available or helpful when they were available. The water heater was not working one day and the electricity went out another day. The communal kitchen was chaotic and someone stole my bag of potato chips
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Vibe-analyse
De courtyard is het main event bij Almaty Backpackers: een patio en lange tafel waar backpackers samenkomen, bier halen bij de shop naast de deur, hikeplannen ruilen en de avond prettig nonlinear laten worden. Het verandert een vrij basic house hostel in een van Almaty’s makkelijkste plekken om dagtripmaatjes, drink buddies en een tijdelijke crew voor Kazakhstan chaos te vinden. Het hostel heeft een huiselijke, sociale setup met lounge, keuken, buitenruimte, laundry en een metro op ongeveer 10 minuten lopen. Staff-energie kan een groot deel van het verblijf zijn, vooral rond Aisultan, Valentin, Arai, Rufina en andere teamleden die helpen met city tips, tours, verlengingen en algemene logistiek. Trips naar Kolsai, Kaindy, Charyn Canyon, meren, hikes en zelfs oddball avonden uit kunnen deel zijn van het ecosysteem. Dit is meer sociale basecamp dan gepolijste boutique pod-world. Dorms kunnen simpel zijn, bedden kunnen kraken of gordijnen missen, en de badkamers zijn een echte bottleneck. Schoonmaak en behulpzaamheid van staff lijken per dag te swingen, dus de beste fit is een solo backpacker die sfeer, makkelijke connecties, keukentoegang en backyard momentum meer waardeert dan immaculate faciliteiten.
Signalen om te checken
- Te weinig douches en toiletten kunnen queues, natte vloeren, gaten in toiletpapier en krappe ochtenden betekenen.
- Boekingen, bedtoewijzingen, verlengingen en kamerwissels kunnen chaotisch worden.
- Schoonmaak is inconsistent, vooral in badkamers en de keuken.
- Dormprivacy is beperkt: gordijnen, lockers, stopcontacten en airconditioning zijn niet betrouwbaar in alle kamers.
- De locatie is rustig en werkbaar met metro, bus of Yandex, maar niet ideaal voor elke centrale sight of hiking departure.
- Kaartbetalingen, receptieuren, toegangspoort en check-indetails kunnen extra geduld vragen.