Almaty · Kazakhstan
Almaty Backpackers
Evidência de segurança
10 relatos 9 relatos recentes 360 avaliações de texto analisadas
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Avaliações como evidência
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your stuff might get stolen.
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Avaliação completaGood: Close to the attractions and public transportation. Bad: Guests don't follow the rules, have gross hygiene, and leave rubbish everywhere. Only three toilets. Don't trust the other guests or the lockers--your stuff might get stolen.
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4 people in our dorm were robbed. Powerbank and speaker were stolen off one of my mates. 1500 tenge stolen off me and 10,000 tenge stolen off another guy in our dorm.
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4 people in our dorm were robbed. Powerbank and speaker were stolen off one of my mates. 1500 tenge stolen off me and 10,000 tenge stolen off another guy in our dorm.
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4 people in our dorm were robbed. Powerbank and speaker were stolen off one of my mates. 1500 tenge stolen off me and 10,000 tenge stolen off another guy in our dorm.
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Avaliação completaWouldn’t recommend, staff is terrible. 4 people in our dorm were robbed. Powerbank and speaker were stolen off one of my mates. 1500 tenge stolen off me and 10,000 tenge stolen off another guy in our dorm. When bringing this up to the host he would outright call us liars and threaten to call the police on us. They also tried to overcharge a girl into paying for an extra night that she wasn’t staying for and when she refused he hid her bag. All of this within 2 days.
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Sold me a bed, took my money, then as I unpacked they told me they couldn't host me anymore and told me they had to give to bed to someone else.
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Avaliação completaSold me a bed, took my money, then as I unpacked they told me they couldn't host me anymore and told me they had to give to bed to someone else.
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I extended paid cash for 4nights and got kicked out on 3rd night the same day k lost my money and later i found out it was the receptionist took my money
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Avaliação completaI stayed here it was good for social and then I extended paid cash for 4nights and got kicked out on 3rd night the same day k lost my money and later i found out it was the receptionist took my money it wasnt nice experience
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they cancelled my booking claiming a Hostelworld error and overbooking.
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Avaliação completaI had this place booked for a while and 2 days before my arrival, they cancelled my booking claiming a Hostelworld error and overbooking. However, they conveniently: 1: marked the cancellation as MY CHOICE (it absolutely was not). 2: did the cancellation about 10 hours after the free cancellation window ended. Thus I have lost my deposit and had to find a last minute booking elsewhere. Now I understand that there are technical issues sometimes, but to steal a deposit (when you’re the party that’s backing out of the agreement) is absolutely unacceptable.
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Had almost brand new pair of hiking shoes stolen (not hostels fault but really sucked) and staff did not care.
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Reserved thru booking (3-4 different times) and staff cancelled all the stays so we still had to pay them booking fee and they just pocket that money.
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Avaliação completaStaff is useless, lazy and rude. Reserved thru booking (3-4 different times) and staff cancelled all the stays so we still had to pay them booking fee and they just pocket that money. unprofessional and illegal. Don’t let them have you cancel it and confront them if they cancel it on you. Had almost brand new pair of hiking shoes stolen (not hostels fault but really sucked) and staff did not care. Also food stolen from common kitchen. Had to make up own bed because staff is too lazy. Had breakfast thrown out by terrible cleaning lady and she lied about why she did it. My friend was compensated but they did nothing for me. 3 toilets and showers for maybe 30 people. All disgusting and not cleaned properly (watched terrible cleaning lady do lazy job) Christine is cool and did a good job. Overall, great place to meet people and plan trips but terrible for everything else. Budget hostel so some of this is expected & normal but stealing money from you and booking is wild. Everything added up to a bad experience. Stay at evergreen or wanderlust
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letting anyone use it as late as 10:30pm at night, with a staff member themselves having a 30 minute shower at 11pm.
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letting anyone use it as late as 10:30pm at night, with a staff member themselves having a 30 minute shower at 11pm.
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I paid extra for a room with private ensuite and the staff treated it as communal, leading guests into the room and letting anyone use it as late as 10:30pm at night, with a staff member themselves having a 30 minute shower at 11pm.
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Avaliação completaOnly one working communal shower. I paid extra for a room with private ensuite and the staff treated it as communal, leading guests into the room and letting anyone use it as late as 10:30pm at night, with a staff member themselves having a 30 minute shower at 11pm. When confronted they laughed about it. The same staff member also admitted cancelling English and German people’s Hostel World bookings after payment, as they “always leave bad reviews”. Shady, disingenuous, and unprofessional.
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My bed was stolen several times throughout my stay
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Avaliação completaNot enough showers and the hostel regularly overbooks and has to kick people out after taking their money. My bed was stolen several times throughout my stay
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Lockers didn’t have keys and staff came into dorms randomly in the night to ask questions which was odd.
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Avaliação completaMost social hostel in Central Asia. Has kitchen, lounge, courtyard, laundry, and most things you need. Lockers didn’t have keys and staff came into dorms randomly in the night to ask questions which was odd. Location isn’t that close to the centre but Yandex makes it easy. Would still recommend staying here overall
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someone stole my bag of potato chips
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Avaliação completaThe staff was rarely available or helpful when they were available. The water heater was not working one day and the electricity went out another day. The communal kitchen was chaotic and someone stole my bag of potato chips
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Análise do ambiente
O pátio é o evento principal no Almaty Backpackers: um patio com mesa longa onde mochileiros se juntam, pegam cerveja na loja ao lado, trocam planos de trilha e deixam a noite ficar agradavelmente não linear. Isso transforma um hostel-casa bastante básico em um dos lugares mais fáceis de Almaty para encontrar parceiros de day trip, companheiros de bebida e uma crew temporária para o caos do Cazaquistão. O hostel tem uma estrutura caseira e social, com lounge, cozinha, espaço externo, lavanderia e um metrô por perto a cerca de 10 minutos a pé. A energia da equipe pode ser uma grande parte da estadia, especialmente com Aisultan, Valentin, Arai, Rufina e outros membros do time que ajudam com dicas da cidade, tours, extensões e logística geral. Trips para Kolsai, Kaindy, Charyn Canyon, lagos, trilhas e até noites estranhas fora podem fazer parte do ecossistema. Isto é mais basecamp social do que mundo boutique polido de pods. Dormitórios podem ser simples, camas podem ranger ou não ter cortinas, e os banheiros são um gargalo real. Limpeza e prestatividade da equipe parecem oscilar conforme o dia, então o melhor encaixe é o mochileiro solo que valoriza atmosfera, conexões fáceis, acesso à cozinha e embalo de quintal mais do que instalações impecáveis.
Sinais para conferir
- Poucos chuveiros e vasos podem significar filas, pisos molhados, falta de papel higiênico e manhãs apertadas.
- Reservas, designação de camas, extensões e trocas de quarto podem ficar caóticas.
- A limpeza é inconsistente, especialmente nos banheiros e na cozinha.
- A privacidade nos dormitórios é limitada: cortinas, lockers, tomadas e ar-condicionado não são confiáveis em todos os quartos.
- A localização é quieta e viável de metrô, ônibus ou Yandex, mas não ideal para todos os pontos centrais ou saídas de trilha.
- Pagamentos com cartão, horários da recepção, acesso ao portão e detalhes de check-in podem exigir paciência extra.