Hotel Panorama Vilnius

≈121 possiblement achetés · 2048 avis au top scannés

1. Acheté confirmé 116 mots 20% il y a 10 mois
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   • Récompense liée à un avis reviews before coming and decided to get a refund

   We were allocated this hotel for our wowcher mystery holiday. We read the reviews before coming and decided to get a refund from wowcher because it looked so bad. Seeing mouldy rooms and dirty bathrooms put us off instantly. I wouldn’t have wanted to stay somewhere which seemed like a health hazard. AIRBNB’s are cheap enough, book one of them instead of this horrid hotel. There is a building site located behind so it’s very noisy. The top floor rooms look to be renovated from the outside but the others seem to have not changed in 15 years!(from another review) Please stay elsewhere, support local residents rather than a large hotel corporation and book and airbnb
2. Suspicieusement court 394 mots 10% il y a 2 ans
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   • Pression pour laisser un avis told me that I chose a 3-star hotel and not a 5-star

   I asked to check in at 1pm and was told that it was only allowed after 3pm, even though I said I was very tired and would have to leave at 5am. I was also informed that the breakfast room would not yet be open at that time. I asked for a buffet breakfast, common in these situations and as long as it is requested the day before, and they said it was not possible. I asked them to reimburse me for breakfast, but they said they couldn't do it. Room provided with a terrible appearance, not at all clean, the bedspreads were dirty with white stains looking like semen, the decorative pillows had a bad smell, several places were very dusty, the telephone was disgusting, part of the carpet on the floor was very dusty, the furniture very damaged and dirty, the bathroom had a strong smell of urine, several spots on the shower tray had crusted dirt from several years ago, the toilet seat had traces of blood. The situation was communicated with photos to the reception staff who showed me another room, but it was little better. I went back to reception, said that I would not accept a room with that level of hygiene, and they told me that I chose a 3-star hotel and not a 5-star hotel, I replied that I booked a room, to spend around 12 hours, but It should be clean. I said that if they didn't want to resolve the situation they would give me the money back and I would go looking for another hotel, to which they told me that they wouldn't give anything back and that I should contact "BOOKING". However, the manager who saw the photos arrived and was surprised, found it unacceptable and told the staff to put me in another superior room, for the same price. The employee, after being confronted by me about his impolite attitude, ended up apologizing and said that the rooms are around 50 years old and have rarely been renovated, as they have a lot of turnover. They know perfectly well the state of the rooms, which do not meet the minimum standards of hygiene and quality, but they still make them available to customers with the clear intention of making easy money. Booking should penalize and put an end to this situation!!!

   Portugal
3. Suspicieusement court 1 mot 100% il y a 3 mois

   All

   Latvia
4. Suspicieusement court 1 mot 90% il y a 3 mois

   Всё

   Czech Republic
5. Suspicieusement court 1 mot 100% il y a 4 mois

   Хорошо

   Latvia
6. Suspicieusement court 1 mot 100% il y a 4 mois

   Everthing

   Malta
7. Suspicieusement court 1 mot 90% il y a 4 mois

   Ubicación

   Spain
8. Suspicieusement court 1 mot 90% il y a 4 mois

   All

   France
9. Suspicieusement court 1 mot 90% il y a 5 mois

   Amazing

   Bangladesh
10. Suspicieusement court 1 mot 100% il y a 7 mois

    Все

    Belarus
11. Suspicieusement court 1 mot 100% il y a 10 mois

    Fantastic

    Iceland
12. Suspicieusement court 1 mot 100% il y a 11 mois

    Tout

    France
13. Suspicieusement court 1 mot 100% il y a 1 an

    Perfect

    United Kingdom
14. Suspicieusement court 1 mot 90% il y a 1 an

    旧市街の眺めがとてもよかったです

    Japan
15. Suspicieusement court 1 mot 90% il y a 1 an

    Завтрак

    Lithuania
16. Suspicieusement court 1 mot 100% il y a 1 an

    Location

    Belarus
17. Suspicieusement court 1 mot 90% il y a 1 an

    Cómodo

    Peru
18. Suspicieusement court 1 mot 100% il y a 1 an

    Все

    Poland
19. Suspicieusement court 1 mot 100% il y a 1 an

    Все

    Belarus
20. Suspicieusement court 1 mot 100% il y a 1 an

    Расположение

    Lithuania
21. Suspicieusement court 1 mot 90% il y a 1 an

    Zentral

    Germany
22. Suspicieusement court 1 mot 100% il y a 1 an

    Viskas,vieta,patogumas,ačiū

    Lithuania
23. Suspicieusement court 1 mot 100% il y a 1 an

    Eu

    Portugal
24. Suspicieusement court 1 mot 100% il y a 1 an

    Обслуживание

    Lithuania
25. Suspicieusement court 1 mot 100% il y a 1 an

    Супер

    Belarus