Hotel Panorama Vilnius

≈121 mogelijk gekocht · 2048 maximaal beoordeelde beoordelingen gescand

1. Bevestigd betaald 116 woorden 20% 10 maanden geleden
   Signaalspoor

   • Beloning gekoppeld aan een review reviews before coming and decided to get a refund

   We were allocated this hotel for our wowcher mystery holiday. We read the reviews before coming and decided to get a refund from wowcher because it looked so bad. Seeing mouldy rooms and dirty bathrooms put us off instantly. I wouldn’t have wanted to stay somewhere which seemed like a health hazard. AIRBNB’s are cheap enough, book one of them instead of this horrid hotel. There is a building site located behind so it’s very noisy. The top floor rooms look to be renovated from the outside but the others seem to have not changed in 15 years!(from another review) Please stay elsewhere, support local residents rather than a large hotel corporation and book and airbnb
2. Verdacht kort 394 woorden 10% 2 jaar geleden
   Signaalspoor

   • Druk om een review achter te laten told me that I chose a 3-star hotel and not a 5-star

   I asked to check in at 1pm and was told that it was only allowed after 3pm, even though I said I was very tired and would have to leave at 5am. I was also informed that the breakfast room would not yet be open at that time. I asked for a buffet breakfast, common in these situations and as long as it is requested the day before, and they said it was not possible. I asked them to reimburse me for breakfast, but they said they couldn't do it. Room provided with a terrible appearance, not at all clean, the bedspreads were dirty with white stains looking like semen, the decorative pillows had a bad smell, several places were very dusty, the telephone was disgusting, part of the carpet on the floor was very dusty, the furniture very damaged and dirty, the bathroom had a strong smell of urine, several spots on the shower tray had crusted dirt from several years ago, the toilet seat had traces of blood. The situation was communicated with photos to the reception staff who showed me another room, but it was little better. I went back to reception, said that I would not accept a room with that level of hygiene, and they told me that I chose a 3-star hotel and not a 5-star hotel, I replied that I booked a room, to spend around 12 hours, but It should be clean. I said that if they didn't want to resolve the situation they would give me the money back and I would go looking for another hotel, to which they told me that they wouldn't give anything back and that I should contact "BOOKING". However, the manager who saw the photos arrived and was surprised, found it unacceptable and told the staff to put me in another superior room, for the same price. The employee, after being confronted by me about his impolite attitude, ended up apologizing and said that the rooms are around 50 years old and have rarely been renovated, as they have a lot of turnover. They know perfectly well the state of the rooms, which do not meet the minimum standards of hygiene and quality, but they still make them available to customers with the clear intention of making easy money. Booking should penalize and put an end to this situation!!!

   Portugal
3. Verdacht kort 1 woord 100% 3 maanden geleden

   All

   Latvia
4. Verdacht kort 1 woord 90% 3 maanden geleden

   Всё

   Czech Republic
5. Verdacht kort 1 woord 100% 4 maanden geleden

   Хорошо

   Latvia
6. Verdacht kort 1 woord 100% 4 maanden geleden

   Everthing

   Malta
7. Verdacht kort 1 woord 90% 4 maanden geleden

   Ubicación

   Spain
8. Verdacht kort 1 woord 90% 4 maanden geleden

   All

   France
9. Verdacht kort 1 woord 90% 5 maanden geleden

   Amazing

   Bangladesh
10. Verdacht kort 1 woord 100% 7 maanden geleden

    Все

    Belarus
11. Verdacht kort 1 woord 100% 10 maanden geleden

    Fantastic

    Iceland
12. Verdacht kort 1 woord 100% 11 maanden geleden

    Tout

    France
13. Verdacht kort 1 woord 100% 1 jaar geleden

    Perfect

    United Kingdom
14. Verdacht kort 1 woord 90% 1 jaar geleden

    旧市街の眺めがとてもよかったです

    Japan
15. Verdacht kort 1 woord 90% 1 jaar geleden

    Завтрак

    Lithuania
16. Verdacht kort 1 woord 100% 1 jaar geleden

    Location

    Belarus
17. Verdacht kort 1 woord 90% 1 jaar geleden

    Cómodo

    Peru
18. Verdacht kort 1 woord 100% 1 jaar geleden

    Все

    Poland
19. Verdacht kort 1 woord 100% 1 jaar geleden

    Все

    Belarus
20. Verdacht kort 1 woord 100% 1 jaar geleden

    Расположение

    Lithuania
21. Verdacht kort 1 woord 90% 1 jaar geleden

    Zentral

    Germany
22. Verdacht kort 1 woord 100% 1 jaar geleden

    Viskas,vieta,patogumas,ačiū

    Lithuania
23. Verdacht kort 1 woord 100% 1 jaar geleden

    Eu

    Portugal
24. Verdacht kort 1 woord 100% 1 jaar geleden

    Обслуживание

    Lithuania
25. Verdacht kort 1 woord 100% 1 jaar geleden

    Супер

    Belarus