Cats Hostel Porto

our bathroom smelled like sewage and was super moist the entire time because there was no air circulation in there. we didn’t have wifi in our room on the fourth floor. also three people in my room got bed bugs…very unhygienic place unfortunately

BED BUGS. My partner woke up with many bites and found a bed bug after only one night in the hostel. Hostel staff said they’d investigate and then ignored all emails afterwards. We were not compensated. A bit overpriced anyway, and generally dirty — go somewhere else. UPDATE: They informed us they didn’t find any bed bugs, and won’t compensate us. It is clear that the bed bugs could not have come from anywhere else, and there are plenty of other recent reviews showing similar experiences.

This is, by far, the worst and most filthy hostel I’ve ever stayed in in my life. The entire hostel is filthy but ESPECIALLY if you end up in one of the buildings that is not the main one. Someone came in and trashed the kitchen in our building one night and poured milk on the floor and the cleaning staff seemingly just let it dry into the ground. 4 days later and there’s still residue and chunks of the original food that was spilled on the ground. After 4 nights and 5 days our bathrooms have never been cleaned. We have asked repeatedly to have the soap and paper towels replenished because it’s out in every bathroom we have access to, and 5 days later we’ve never had it refilled. Of the three showers we can use, two of them have broken shower doors so the water sprays out flooding the floor. I’m genuinely worried if this is the standard of cleanliness that I’m going to leave this place with bed bugs. The kitchen is disgusting. Not a single surface has ever been wiped down. Not the tables, not the fridge, not the cabinets. Your hands get sticky from touching them. The dishes are rarely actually washed and more so just rinsed off with water (which can’t be solely chalked up to being the guests fault because there also is just watery soap in the kitchen and, shocker, no paper towels). On top of the absolute filth, the bartender here is extremely aggressive about getting you to drink their overpriced crap. He’s literally harassed us to follow him to the bar to buy a drink, getting many people to do it just to get him to go away. And then when you are forced to buy a drink to make him leave you alone, he tries, continuously to sell you more than you want. Be careful coming here if you struggle with alcohol or being sober. And good luck sleeping if the people in the room above you are walking around or dragging their luggage lockers out from under the beds. The noise is not only incredibly loud but it shakes the walls of the room and is actually made worse with earplugs. They also leave the door to the main building wide open until at least after 2 am so they don’t have to buzz the smokers in and out of the building. Incredibly secure. The worst place I’ve ever stayed. If I had the money I would have left the first night.

They have bed bugs