Lille · France
Eklo Lille
Segnalazioni cimici
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Bettwanzen
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Hotel was basic but fairly pleasant for a one night stop over. We had a pizza when we arrived in the evening and the breakfast was ok too. We had a family room with bunk beds. Our eldest daughter slept on the bottom bunk and was woken in the night saying she thought she could see bugs in her bed. As it was hot and there was no air con, we had the window open so thought it was mosquitos but in the morning, we found bed bugs in and around the bottom bunk! A couple of days later loads of bites appeared all over her body which looked terrible (I have photos) and were incredibly itchy to the point where it had a negative impact on the rest of her holiday. We told the lady on reception as we left but not sure she understood the importance of what we were saying. I hope the message translated and the room wasn't booked out to anyone else after us. This is certainly not what anyone would expect to find when booking into a hotel and it was shocking to see the bugs in the bed. We hope the problem is resolved quickly so that it doesn't impact any other guests like it did with us.
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Bed bugs…
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Sans plus Pour moi punaises de lit Moi et ma femme rempli de boutons le lendemain matin Merci beaucoup
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De locatie en dat er parkeergelegenheid is We hadden bedwantsen in onze kamer
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Le petit déjeuner Les 25 piqûres que j ai eu après 2 nuits chez VOUS ! J'espère sincèrement pas que c est des punaises de lit !!!!
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Personeel was heel vriendelijk. We hadden bedwantsen behalve dat dat veel stress oplevert is het ook zeer ongemakkelijk kleding en kussens weggegooid en ook de knuffels van de kleinkinderen. Zalf en pillen gehad tegen de beten die verschrikkelijk jeuken en na 3 weken nog aanwezig zijn.
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Bonne localisation par rapport au lieu visé (Grand palais). Le prix était également abordable. Malgré nos différents problèmes, le personnel nous a bien pris en charge. Grosse déception sur la présence de punaises de lit dans notre première chambre ! Après avoir été déplacé dans une autre chambre, celle-ci n'était pas climatisée, et le volet était cassé (ne s'ouvrait pas). Petit déjeuner non compris et pas de service de restauration les soirs où nous étions là.